Hotel Grand Copthorne Waterfront in Singapore - 5 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • Parking directly by the hotel

Hotel description Grand Copthorne Waterfront

Our entire team would like to enthusiastically welcome you to the Grand Copthorne Waterfront. When you stay at a hotel that is a part of the Millenium & Copthorne Hotels family you can be positive that all of your needs will fulfilled. Parking is not a problem at our hotel, we have ample parking available for our visitors. Free for you On arrival at the hotel you will receive a free bottle of water. Highlights, for instance a free newspaper delivered on a daily basis, are available in every room. When booking with us, you will enjoy complimentary parking at the hotel. Make yourself at home You can leave your valuables at our strong box at our hotel's reception. You can either use the stairs or our lift to reach your charming room on the upper floors. We have video surveillance in our lobby. Culinary greetings from the kitchen Meet your family or friends at the bar or at the hotel's restaurant. The chef there also caters for our vegetarian visitors. Where you will stay We provide our guests with cable television included in all our rooms. All the rooms in our hotel are equipped with pay television. Internet TV is part of the facilities found in your room. In all of our rooms an easy-to-use landline is included. Our guests are invited to use the well-equipped fitness room. Please note that during your stay with us between end November 2015 till August 2016, we will be undergoing upgrading works on weekdays between 9am to 6pm and Saturdays between 9am to 12pm. Book hotel.de Standard Room and stay in our Superior Room, book hotel.de Superior Room and stay in our Deluxe Room, book hotel.de Business Room and stay in our Club Room and book hotel.de Junior Suite and stay in Club Deluxe Room. - Handy mobile (complimentary IDD to 15 countries) - Mobile Internet - Comprehensive Singapore City Guide Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1999, Number of floors 30, Total number of rooms 539, Number of single rooms 98, Number of double rooms 338, Number of suites (separate rooms) 20, Number of junior suites 14, Number of rooms with air conditioning 538, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Trade fair/conference hotel, No-smoking room 538, Renovation work planned 2015-11-16, to 2016-08-31, in area lobby

AddressShow map

392 Havelock Road, 169663 Singapore, Singapore

Distances

  • Station (Tanjong Pagar Railway Station) 3.5 km
  • City centre (Singapore) 0.4 km
  • Airport (Singapore Changi International Airport (SIN)) 18.87 km
  • Highway (CTE Tiong Bahru) 1.0 km

Service times

Reception open:

12:00 AM to 12:00 AM

Reception manned at weekends:

12:00 AM to 12:00 AM

Earliest check-in:

2:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Travelers' checks

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Car park is directly by hotel
  • Security patrolled car park
  • Marked disabled parking space
  • Executive/business floor
  • Restaurant(s) 1 open from 06:30.00 until 10:30.00 and from 12:00 until 22:30.00
  • Hotel bar
  • Café/bistro
  • Outdoor swimming pool open from 06:00.00 until 22:00.00
  • Fitness room
  • Health and beauty center
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • Mobile phone reception
  • Fitness centre Fee 0 SGD
  • Vegetarian food available

Room facilities

  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Cable TV
  • Pay-TV
  • TV remote control
  • Internet TV
  • Desk
  • Telephone by the bed
  • Telephone on the desk

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Check-out terminal
  • Free daily newspapers
  • Business center
  • Laundry service
  • Shoe-polishing service
  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • Parking directly by the hotel
  • Store/mini supermarket
  • Babysitter Hourly rate 20,00 SGD

Hotel location

392 Havelock Road, 169663 Singapore - Riverfront

Evaluations of Grand Copthorne Waterfront

Overall 30 ratings, including comments: 16 ratings
7.6 / 10
Average rating of all hotel guests
80% of all hotel guests would recommend this hotel to their friends
Anonymous
9.0 / 10
August 2018

City center location, near to major attractions.

Small size room

Anonymous
7.7 / 10
September 2016

the handy phone

Corporate customers
7.7 / 10
May 2015

Good breakfast with good food variety Good internet connection Nice view from 21st floor, looking flyer

Mean and anonymous room

Corporate customers
4.1 / 10
October 2014

Near the river.

Room that has a bad odor. Breakfast buffet does not have good veg. options.

Corporate customers
6.7 / 10
February 2014

Nicely located. Proximity to most frequented neighborhoods in the CBD or to the Harbor Front. The staff is friendly and hotel amenities are adequate.

Here are the negatives: 1. The initial booking rate as per hotelbooker.org was 255 Sing Dollar per night. However, the hotel after confirmation and couple of days of booking reverted back with a request for additional surcharge of 100 Sing Dollar per night giving Singapore Airshow as reason, else the room booking to be forfeited. I had to accept as it was too late to search for other hotels and given the airshow, I did not want to risk this reservation as well. 2. The booking on hotelbooker.org was clearly from 9th Feb till 14th Feb. On checking in, they presented me with a check-in form which said I am booked till 17th Feb. I pointed this out and was told by the front reception that it is an oversight, to be corrected and I can proceed to my room. When I was checking out on 14th Feb, the front office said that I had booked till 17th Feb, so I will be charged accordingly and only the eligible refund as per'hotel rules' will be reverted back to my card. When I mentioned out that I had pointed this error while checking in, it was simply brushed off and i was asked to provide proof of booking from 9th Feb till 14th Feb. So early in the morning, while I was getting late to my first meetings, I had to submit proof by pulling out my laptop and showing them the confirmation mail! I found it ridiculous that they do not even have an access to my booking confirmation through hotelbooker.org. I had to literally shout my way through to ensure they do not charge me anything for what was obviously a fault from their side. More than anything, their refusal to start with the assumption that the customer could be right is not acceptable.

Corporate customers
8.4 / 10
May 2013

The hotel and staff are very accommodating to all nationalities, so it made staying abroad easy.

My room appeared to have some water damage in the ceiling of the bathroom.

Corporate customers
5.7 / 10
March 2012

I had a confirmed booking which the hotel didn't find. It took 30 minutes of discussions and escalation to the manager before the confirmed my stay. On the second day they wanted to increase the rate by $50 above the confirmed rate.

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