Hotel Mandarin Orchard Singapore - 5 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Free garage in or directly by hotel
  • WLAN in room

Style of hotel and ambience

In the hotel Mandarin Orchard Singapore, luxury and contemporary elegance are harmoniously combined. The tastefully furnished rooms reflect the Oriental charm and in the restaurants, guests may feast on a variety of culinary delights. Multifunctional meeting rooms are available for business events.

Special features of the hotel

Free Wi-Fi is accessible in the hotel. Please note that special requests such as bed type and smoking room are all subject to availability upon check-in.** HRS Standard Room = Deluxe Room. HRS Superior Room = Superior Deluxe Room. HRS Business Room = Meritus Club Room. HRS Suite = Regency Suite. The Meritus Club Lounge privileges include: • Exclusive check-in and check-out • Daily Buffet Breakfast at Meritus Club Lounge until 10.30am • Daily evening cocktails 6pm – 8pm • All-day coffee, tea, and refreshments • Complimentary use of meeting room for 1 hour per day •Complimentary pressing or normal laundry of 2 pieces per day (non-accumulative) In order to keep the exclusivity of the Club Lounge, children below 18 years of age are not allowed in the lounge. Dress code: smart casual

Hotel data

Hotel built in 1971, Last complete renovation 2015, Last partial renovation 2015, Number of floors 37, Total number of rooms 1077, Number of single rooms 1077, Number of double rooms 1077, Hotel closed from 2009-06-16, to 2009-06-19, Hotel closed from 2009-09-23, to 2009-09-28, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 11:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Trade fair/conference hotel, No-smoking room 1005, Mandarin speaking staff during the day

AddressShow map

Orchard Road 333, 238867 Singapore, Singapore


  • Station (Somerset MRT Station) 0.5 km
  • City centre (Central Business District (CBD)) 5.0 km
  • Airport (Singapore Changi International Airport (SIN)) 22.0 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park Fee per 24 hours 0,00 SGD
  • Secure parking
  • Security patrolled car park
  • Marked disabled parking space
  • Coach parking space at hotel
  • Executive/business floor
  • Restaurant(s) 4
  • Hotel bar
  • Café/bistro
  • Outdoor swimming pool
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby
  • Mobile phone reception
  • Fitness centre
  • Breakfast from 06:30 o'clock to 10:00 o'clock
  • Vegetarian food available
  • Selection of Chinese dishes in restaurant and room service
  • Breakfast with Chinese dishes
  • Chopsticks in hotel restaurant

Room facilities

  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Cable TV
  • Pay-TV
  • TV remote control
  • Desk
  • Seating area
  • Telephone by the bed
  • Telephone on the desk
  • Telephone in the bathroom
  • Voicemail
  • Room safe
  • Mini-bar
  • Iron + ironing board in 374 rooms
  • Temperature controls in 1077 rooms
  • Soundproof windows
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathroom with window
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access
  • TV with international news channel
  • Additional seating option in bathroom
  • Complimentary slippers provided in room
  • Chinese TV channel
  • Water boiler in room
  • Free tea supplies in room

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Classic concierge service
  • Express check-out
  • Porter service
  • Business center
  • Laundry service
  • Shoe-polishing service
  • 1 bottle of mineral water
  • Free garage in or directly by hotel
  • WLAN in room
  • Pets not allowed
  • Hairdresser/barber
  • Limousine service
  • Medical service
  • Local map and destination/city information in Mandarin

Hotel location

Orchard Road 333, 238867 Singapore - Orchard

Evaluations of Mandarin Orchard Singapore

Overall 31 ratings, including comments: 20 ratings
7.5 / 10
Average rating of all hotel guests
Corporate customers
5.7 / 10
May 2019

Overpriced for the service & value. Breakfast restaurant is too cramped. You could smell the food in other person's plate because tables are so close. Room description is not very clear as it mentions some complimentary beverages, but hotel staff denies that citing fineprint.

Corporate customers
8.0 / 10
November 2018

The availability of the handy phone for usage was a big help for a first time traveler. They also provided umbrella for rainy days and were generally accommodating to ad-hoc requests.

The room's decor could have been better and the consistent humming noise was a big letdown.

Corporate customers
6.7 / 10
October 2018

Room was clean Location of Hotel is good-plenty of shopping, eating options, MRT is close by as well. Toiletries provided were of good quality

Breakfast buffet spread is vast - but actually there is very little continental food one can eat. The food did not taste good. Reception staff is not that great - I needed a printout of boarding pass - there was a printer right next to them but they asked me to goto basement to get one // and there was nobody in basement either to assist with the machine. Staff should be more prompt and courteous

9.9 / 10
May 2018

Good location nearby MRT station and Shopping mall.

Corporate customers
9.0 / 10
October 2017

Location right on orchard road

Rooms maybe need some refurbishing on colors

Corporate customers
9.1 / 10
September 2017

Room services, cleanness

Corporate customers
9.3 / 10
July 2017

location was amazing and your staff are lovely.

At 4am a group of girls were running along the corridor laughing and screaming. Not your fault I know but sleep was disturbed nonetheless when I was already suffering with jetlag.

Corporate customers
9.3 / 10
April 2017

Hotel located very central at Orchard Road with very good noise protection so no influence by traffic etc. Excellent and very helpful staff

Corporate customers
8.5 / 10
December 2016

Hotel in the centre of Singapore with reasonable comfort and service

Maybe not the latest state of luxury

Corporate customers
9.9 / 10
July 2016

deposit was charged upon check in. then payment is charged again on check out. although I understand the deposit will be reversed, it's a big amount that eats up the credit limit. in other hotels, this is a suspended transaction and only charged upon check out.

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

More information