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Center 1.22 km Train station 0.10 km Airport 17.84 km
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Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HOTEL INFO. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

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The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

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Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel Swissotel Merchant Court Singapore Merchant Road 20 , 058281 Singapore - Clarke Quay

8.1

154 Evaluations

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1/26 Hotel Swissotel Merchant Court Singapore
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07.12 - 08.12Rooms:1 - Guests:1

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Your travel dates
  • Arrival: 07.12.2022
  • Depature: 08.12.2022
  • Duration: 1
  • Traveller: 1
  • Rooms:
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Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HOTEL INFO. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

Expert Inspected

The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected

The hotel has undergone a self-inspection process on its enhanced protection measures.

 Clean & Safe Protocol

Free for HOTEL INFO guests:

  • 1 bottle of mineral water
  • Free garage in or directly by hotel
  • Free use of the sauna
  • WiFi in room

Located in the city centre - along the picturesque banks of the Singapore River - it is within walking distance to the business and financial district of Raffles Place and 5 minutes drive to Shenton Way.
4pm day of arrival
Parking 73.50 SGD

To enhance our guests’ experience, the hotel is currently undergoing refurbishment from Mondays to Fridays between 09:00hrs and 18:00hrs (excluding weekends and public holidays). The Ellenborough Market Café and Crossroads Bar will be completed in June and August 2016 respectively. Guest facilities remain fully operational and all efforts have been made to minimise any inconvenience. Thank you for your understanding. Book hotel.de Business Room and stay in our Swiss Executive Room - comes with Twin or King bed; room size 30 sqm / 323 sqft; max 2 guests; located on top floors; free Internet access; bathtub, work desk, 32in LCD TV, Nespresso machine, free bottled water; breakfast and evening drinks in the Club Lounge. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1994, Last complete renovation 2016, Number of floors 12, Total number of rooms 476, Number of single rooms 0, Number of double rooms 476, Number of rooms with air conditioning 476, Hotel open all year round, Reception manned 24 hours a day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Trade fair/conference hotel, Holiday hotel, Spa clinic, No-smoking hotel, Gay and lesbian-friendly hotel, No-smoking room 476, Mandarin speaking staff during the day, Renovation work planned 2016-05-24 to 2016-10-31 in area room,

Reception open
Reception manned 24 hours a day

Reception manned at weekends
Reception manned 24 hours a day

Check-In : -
Check-Out : -

Accepted payment methods

The following credit cards are accepted by Hotel Swissotel Merchant Court Singapore :

Diners Club Visa Eurocard/MasterCard American Express Japan Credit Bureau (JCB Intl.)

Service & facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Car park is directly by hotel
  • Secure parking
  • Security patrolled car park
  • Marked disabled parking space
  • Garage in the hotel
  • Hotel bar
  • Outdoor swimming pool
  • Whirlpool
  • Health and beauty center
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Security guards
  • WLAN with Internet access in lobby
  • Mobile phone reception
  • Fitness centre
  • Door with security chain in 0 rooms
  • Breakfast
  • Halal food available
  • Vegetarian food available
  • Smoke detectors in all rooms
  • Visual alarms for the Deaf/Hard of Hearing in public areas
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • Building meets all current local, state and country building codes
  • Hotel restaurant menu in Mandarin
  • Selection of Chinese dishes in restaurant and room service
  • Breakfast with Chinese dishes
  • Chopsticks in hotel restaurant

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 SGD Cost per day 0,00 SGD
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Cable TV
  • TV remote control
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Voicemail
  • Room safe
  • Mini-bar
  • Coffee machine/tea-maker
  • Iron + ironing board
  • Temperature controls
  • Individually controlled ventilation
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access
  • TV with international news channel
  • Complimentary slippers provided in room
  • Chinese TV channel
  • Free tea supplies in room

In-house services

  • Air conditioning in public areas
  • DVD/video rental
  • Free daily newspapers
  • Shuttle service to the central station Fee 0 SGD
  • 1 bottle of mineral water
  • Free garage in or directly by hotel
  • Free use of the sauna
  • WLAN in room
  • Towels changed every 1 day(s)
  • Beddings changed every 1 day(s)
  • Pets not allowed
  • Evening entertainment
  • Local map and destination/city information in Mandarin
  • Adaptor for Chinese/US plugs
  • Welcome booklet in Mandarin
  • Mandarin log-in instructions for internet
  • Chinese newspaper

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Hotel Swissotel Merchant Court Singapore

Location and distance

Google Map

Center: 1.22 km - Singapore

Airport: 17.84 km - Singapore Changi International Airport (SIN)

Train station: 0.10 km - Clarke Quay MRT Station

Frequently asked questions about Hotel Swissotel Merchant Court Singapore

How was the Hotel Swissotel Merchant Court Singapore rated on average?
On average, the Hotel Swissotel Merchant Court Singapore was rated 8.1 by 154 former guests.
What time does check-in start at Hotel Swissotel Merchant Court Singapore?
Check-in is from 14:47.
Until what time do you have to check out?
The Hotel Swissotel Merchant Court Singapore requires you to leave your room by 14:47.
How far is the distance to the nearest train station?
The nearest train station is 0.1 kilometers from the Hotel Swissotel Merchant Court Singapore.
How far is the distance to the nearest airport?
The nearest airport is 17.8 kilometers from the Hotel Swissotel Merchant Court Singapore.
Is the hotel Hotel Swissotel Merchant Court Singapore centrally located?
The Hotel Swissotel Merchant Court Singapore is approximately 1.2 kilometers from the city center.
Is there parking for hotel guests at the Hotel Swissotel Merchant Court Singapore?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Secure parking
  • Garage in the hotel
  • Free garage in or directly by hotel
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Hotel Swissotel Merchant Court Singapore?
Breakfast is not available at the Hotel Swissotel Merchant Court Singapore.
Is it possible to cancel the booking at the Hotel Swissotel Merchant Court Singapore free of charge?
Unfortunately, you cannot cancel this hotel free of charge.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Hotel Swissotel Merchant Court Singapore?
The hotel offers the following payment options:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

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Evaluations of Hotel Swissotel Merchant Court Singapore

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
154 Evaluations 99 including comments:
8.1 / 10

corporate customer between 40 and 50 years

28.05.19

7.9 Good

Positive Room was very nice, clean and very quite. Location is perfect, 1 minute away from Clark Quay and all restaurants. Staff very discrete and professional Negative nothing

corporate customer up to 30 years

29.04.19

5.8

Positive pillow menu and quick response from staff Negative took a while to fix handy phone. The portable wifi was unstable.

corporate customer between 30 and 40 years

14.10.18

8.7 Very good

Positive Strategy location (very close to MRT and there is a mall just in front of hotel, Clark Quay just next to hotel), staffs are super friendly, room is comfortable and clean.

corporate customer between 30 and 40 years

05.09.18

7.7 Good

Positive Room space and overall facilities are great, on brand standard. Negative Check-out was super slow in the morning rush hour, only 1 counter open with long queue during my stay, after people complained, there's a 2nd counter opened. Definitely can be improved.

corporate customer between 50 and 60 years

05.09.18

9 Excellent

Positive Good location Negative Bit far from city

corporate customer between 50 and 60 years

29.08.18

8.7 Very good

Negative not really.

corporate customer between 30 and 40 years

19.03.18

7.7 Good

Positive Overall satisfied with friendliness and professinalism of hotel staff.

corporate customer between 40 and 50 years

06.02.18

9.7 Excellent

Positive beside Clarke Quay and running path Negative none

couple between 40 and 50 years

24.01.18

8.7 Very good

Positive clean room and facilities, good customer service. Special mention to WAYNE of housekeeping for maintaining the cleanliness of our room & toiletries.

anonymous between 40 and 50 years

03.12.17

5.8

Positive Handy and the wifi modem. Negative 1) I expect the hotel staff to be considerate of Regular and long staying guests. e.g. in hotel of 100+ rooms Manager couldn't accomodate 1 additional night stay for a guest with 15 nights booking. I had to look for another hotel just for 1 night when i a