Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel Swissotel Merchant Court Singapore

8.1

154 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Swissotel Merchant Court Singapore
Hotel Swissotel Merchant Court Singapore
Hotel Swissotel Merchant Court Singapore
Hotel Swissotel Merchant Court Singapore
Hotel Swissotel Merchant Court Singapore
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business tariff details
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This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
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Free benefit for all myHOTEL DE members
Both business & leisure travellers
business tariff
€0.00
Single room Standard-Tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Swissotel Merchant Court Singapore

  • Free use of the sauna
  • Free WiFi
  • Free garage in or directly by hotel
  • 1 bottle of mineral water
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

Located in the city centre - along the picturesque banks of the Singapore River - it is within walking distance to the business and financial district of Raffles Place and 5 minutes drive to Shenton Way.
4pm day of arrival
Parking 73.50 SGD

To enhance our guests’ experience, the hotel is currently undergoing refurbishment from Mondays to Fridays between 09:00hrs and 18:00hrs (excluding weekends and public holidays). The Ellenborough Market Café and Crossroads Bar will be completed in June and August 2016 respectively. Guest facilities remain fully operational and all efforts have been made to minimise any inconvenience. Thank you for your understanding. Book hotel.de Business Room and stay in our Swiss Executive Room - comes with Twin or King bed; room size 30 sqm / 323 sqft; max 2 guests; located on top floors; free Internet access; bathtub, work desk, 32in LCD TV, Nespresso machine, free bottled water; breakfast and evening drinks in the Club Lounge. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in: 1997, Last complete renovation: 2016, Number of floors: 12, Business hotel, City hotel, Spa clinic, Children-friendly hotel, Trade fair/Conference hotel, Holiday hotel, Gay and lesbian-friendly hotel, Non-smoking hotel, All-season opened, Number of rooms: 476, Number of double rooms: 476, Number of rooms with air conditioning: 476, DSL/Broadband internet access, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Not occupied

Reception manned at weekends
Not occupied

Check-In: 15:00 p.m.
Check-Out: 12:00 p.m.

Accepted payment methods

The following credit cards are accepted by Hotel Swissotel Merchant Court Singapore:

American Express Japan Credit Bureau Mastercard Visa

Service & facilities

  • Executive/Business floor
  • Reception (lobby)
  • Elevator
  • Mobile phone reception
  • WiFi with internet access in lobby
  • Car park is directly by hotel
  • Marked disabled parking space
  • Security patrolled car park
  • Secure parking
  • Garage in hotel
  • Hotel-owned car park
  • Security guards
  • Automatic emergency wake-up alarm
  • Sprinkler system
  • Video surveillance of hotel lobby
  • Video surveillance of entrances
  • Building meets all current local/state/country building codes
  • Audible smoke alarm in hallways
  • Audible smoke alarms in guest rooms
  • Smoke detectors in all rooms
  • Visual alarms for the deaf/hard of hearing in public areas
  • Outdoor swimming pool:
  • Health and beauty center:
  • Fitness centre:
  • Breakfast:
  • Café/Bistro
  • Vegetarian food available
  • Halal food available
  • Hotel bar
  • Breakfast with Chinese dishes
  • Selection of Chinese dishes in restaurant and room service
  • Chop sticks
  • Menu

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • Easy access for wheelchairs
  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025:
  • Telephone on the desk
  • TV with international news channel
  • TV remote control
  • Voicemail
  • Cable TV
  • Telephone by the bed
  • WiFi in all rooms Price/Hour 0,00 SGD
  • WiFi in all rooms Price/Day 0,00 SGD
  • DSL/Broadband internet access
  • Windows for opening
  • Emergency information
  • Bathrobes
  • Make-up mirror
  • Separate luggage storage
  • Desk
  • Minibar
  • Room safe
  • Plan of emergency exits
  • Seating area
  • Full-length mirror
  • Hairdryer
  • Temperature controls:
  • Individually controlled ventilation:
  • Iron + ironing board
  • Coffee machine/Tea-maker
  • Complimentary slippers provided in room
  • Chinese TV channel
  • Free tea supplies in room

In-house services

  • Laundry service
  • Change of towels once a day
  • Change of linen once a day
  • Free use of the sauna
  • Free WiFi
  • Free garage in or directly by hotel
  • 1 bottle of mineral water
  • Express check-out
  • Classic concierge service
  • Porter service:
  • Free daily newspapers
  • Pets not allowed
  • Evening entertainment
  • DVD/Video rental
  • Air conditioning in public areas
  • Safety deposit boxes at reception
  • ATM
  • Chinese newspaper
  • Mandarin log-in instructions for internet
  • Local map and destination/city information in Mandarin
  • Welcome booklet in Mandarin
  • Adaptor for Chinese/US plugs
  • ISDN internet access in all conference rooms
  • DSL/Broadband internet access in all conference rooms
  • Audiovisual conference equipment
  • WiFi in all conference rooms Price/Hour 15,00 SGD
  • Number of conference rooms: 7
  • Conference facilities for up to 500 people
  • Elevator-service available
  • Number of group-work rooms: 5

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Hotel Swissotel Merchant Court Singapore

Hotel Swissotel Merchant Court Singapore: Location and distance

Center: 1.00 km - Singapore

Airport: 18.00 km - Singapore Changi International Airport (SIN)

Frequently asked questions about Hotel Swissotel Merchant Court Singapore

How was the Hotel Swissotel Merchant Court Singapore rated on average?
On average, the Hotel Swissotel Merchant Court Singapore was rated 8.1 by 154 former guests.
How far is the distance to the nearest airport?
The nearest airport is 18 kilometers from the Hotel Swissotel Merchant Court Singapore.
Is the hotel Hotel Swissotel Merchant Court Singapore centrally located?
The Hotel Swissotel Merchant Court Singapore is approximately 1 kilometers from the city center.
Is there parking for hotel guests at the Hotel Swissotel Merchant Court Singapore?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Marked disabled parking space
  • Security patrolled car park
  • Secure parking
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Hotel Swissotel Merchant Court Singapore?
Is it possible to cancel the booking at the Hotel Swissotel Merchant Court Singapore free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
How can I pay at the Hotel Swissotel Merchant Court Singapore?
The hotel offers the following payment options:
  • American Express
  • Diners Club
  • Japan Credit Bureau
  • Mastercard
  • Visa

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Evaluations of Hotel Swissotel Merchant Court Singapore

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
154 Evaluations 99 including comments:
8.1 / 10

corporate customer between 40 and 50 years

28.05.19

7.9 Good

Positive Room was very nice, clean and very quite. Location is perfect, 1 minute away from Clark Quay and all restaurants. Staff very discrete and professional Negative nothing

corporate customer up to 30 years

29.04.19

5.8 Sufficient

Positive pillow menu and quick response from staff Negative took a while to fix handy phone. The portable wifi was unstable.

corporate customer between 30 and 40 years

14.10.18

8.7 Very good

Positive Strategy location (very close to MRT and there is a mall just in front of hotel, Clark Quay just next to hotel), staffs are super friendly, room is comfortable and clean.

corporate customer between 30 and 40 years

05.09.18

7.7 Good

Positive Room space and overall facilities are great, on brand standard. Negative Check-out was super slow in the morning rush hour, only 1 counter open with long queue during my stay, after people complained, there's a 2nd counter opened. Definitely can be improved.

corporate customer between 50 and 60 years

05.09.18

9 Excellent

Positive Good location Negative Bit far from city