Hotel Swissotel Merchant Court Singapore - 5 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Free garage in or directly by hotel
  • Free use of the sauna

Hotel description Swissotel Merchant Court Singapore

Located in the city centre - along the picturesque banks of the Singapore River - it is within walking distance to the business and financial district of Raffles Place and 5 minutes drive to Shenton Way.
4pm day of arrival
Parking 73.50 SGD

To enhance our guests’ experience, the hotel is currently undergoing refurbishment from Mondays to Fridays between 09:00hrs and 18:00hrs (excluding weekends and public holidays). The Ellenborough Market Café and Crossroads Bar will be completed in June and August 2016 respectively. Guest facilities remain fully operational and all efforts have been made to minimise any inconvenience. Thank you for your understanding. Book Business Room and stay in our Swiss Executive Room - comes with Twin or King bed; room size 30 sqm / 323 sqft; max 2 guests; located on top floors; free Internet access; bathtub, work desk, 32in LCD TV, Nespresso machine, free bottled water; breakfast and evening drinks in the Club Lounge. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1997, Last complete renovation 2016, Number of floors 12, Total number of rooms 476, Number of single rooms 0, Number of double rooms 476, Number of rooms with air conditioning 476, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Trade fair/conference hotel, Holiday hotel, No-smoking hotel, Gay and lesbian-friendly hotel, No-smoking room 476, Mandarin speaking staff during the day, Renovation work planned 2016-05-24, to 2016-10-31, in area room

AddressShow map

Merchant Road 20, 058281 Singapore, Singapore


  • Station (Clarke Quay MRT Station) 0.1 km
  • City centre (Singapore) 1.22 km
  • Airport (Singapore Changi International Airport (SIN)) 17.84 km

Hotel Location

Enjoy a stay at the bustling city-state of Singapore and choose a hotel in the central district of Clarke Quay. The Swissotel Merchant Court Singapore is your peaceful retreat in the heart of the city where you can discover the colourful streets of Chinatown, visiting small temples and purchasing souvenirs. Singapore Changi Airport along with its butterfly garden is located at a distance of 30 kilometres.

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Car park is directly by hotel
  • Secure parking
  • Security patrolled car park
  • Marked disabled parking space
  • Garage in the hotel
  • Executive/business floor
  • Restaurant(s) 3
  • Hotel bar
  • Café/bistro
  • Open-air restaurant/beer garden, etc.
  • Outdoor swimming pool
  • Sauna
  • Whirlpool
  • Health and beauty center
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby Hourly rate 0,00 SGD Fee per day 0,00 SGD
  • Mobile phone reception
  • Fitness centre
  • Breakfast
  • Halal food available
  • Vegetarian food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Visual alarms for the Deaf/Hard of Hearing in public areas
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Building meets all current local, state and country building codes
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Hotel restaurant menu in Mandarin
  • Selection of Chinese dishes in restaurant and room service
  • Breakfast with Chinese dishes
  • Chopsticks in hotel restaurant

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 SGD Cost per day 0,00 SGD
  • Cable TV
  • TV remote control
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Voicemail
  • Room safe
  • Mini-bar
  • Coffee machine/tea-maker
  • Iron + ironing board
  • Temperature controls
  • Individually controlled ventilation
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access
  • TV with international news channel
  • Complimentary slippers provided in room
  • Chinese TV channel
  • Free tea supplies in room

In-house services

  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • DVD/video rental
  • Washing machine for guests
  • Classic concierge service
  • Express check-out
  • Porter service
  • Free daily newspapers
  • Shuttle service to the central station Fee 0 SGD
  • Business center
  • Secretarial services
  • Laundry service
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • Free garage in or directly by hotel
  • Free use of the sauna
  • WLAN in room
  • Towels changed every 1 day(s)
  • Beddings changed every 1 day(s)
  • Pets not allowed
  • Room service from 00:00.00 until 23:59.00
  • Evening entertainment
  • Store/mini supermarket
  • Babysitter
  • Local map and destination/city information in Mandarin
  • Adaptor for Chinese/US plugs
  • Welcome booklet in Mandarin
  • Mandarin log-in instructions for internet
  • Chinese newspaper

Hotel location

Merchant Road 20, 058281 Singapore - Clarke Quay

Evaluations of Swissotel Merchant Court Singapore

Overall 129 ratings, including comments: 35 ratings
8 / 10
Average rating of all hotel guests
96% of all hotel guests would recommend this hotel to their friends
Corporate customers
8.4 / 10
July 2017

Staff were attentive and kind.

Corporate customers
8.0 / 10
June 2017

During check in, not recognized as Eleva member. Reception kept asking me when I'm leaving before I even checked in. When I said "Friday morning, after breakfast". She kept asking me my exact time of leaving. It is very annoying and made me feel unwelcomed!!

Corporate customers
10 / 10
May 2017

everything was just perfect. Very good location as well

Corporate customers
9.7 / 10
April 2017

Best location in Singapore

Corporate customers
10 / 10
April 2017

The daily clean up of the room was excellent. There is also no need to remind them of this.

The smell of the hotel in the reception, elevators and hallways. There is weird smell that is probably due to the different body smell of guests.

Corporate customers
8.4 / 10
March 2017

Adequate room size and facilities, well connected location of the property


Corporate customers
8.1 / 10
December 2016

Newly renovated room and surrounding.

Slight smell of new paint. Shower floor seems uneven making the water unable to flow directly to drainage well.

Corporate customers
6.7 / 10
November 2016


Hard to get taxi

Corporate customers
8.4 / 10
October 2016

Friendliness of hotel employees, they find time to help you.

Limited choices of food (breakfast) and not enough information about service offered if complimentary or with cost, you still have to ask front desk.

Corporate customers
8.4 / 10
October 2016

Room quality and Friendliness and competence of the hotel staff


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