Hotel Steigenberger Frankfurter Hof in Frankfurt am Main - 5 HOTEL INFO stars

This is what awaits you:

  • Personal daily newspaper for every room
  • Free use of the sauna
  • WLAN in room

Hotel description Steigenberger Frankfurter Hof

A perfect location for city travellers

Hotel Steigenberger Frankfurter Hof is located in the metropolis of Frankfurt am Main. The train station, the city centre, the Main Tower and the shopping boulevard, Zeil, can be reached by foot.

Your accommodation at a glance

The rooms convince with stylish decorations, selected high-quality textiles and luxurious designs. The Royal Suite with a sauna and the Deluxe Suite with a marble bathroom and bathtub are also available.

This also awaits you

French, Asian or regional cuisine, several restaurants offer culinary delights. The spa is perfect for relaxing. Facilities for private events and conferences are also available.

Hotel data

Hotel built in 1872, Last partial renovation 2012, Number of floors 6, Total number of rooms 303, Number of single rooms 82, Number of double rooms 221, Number of suites (separate rooms) 19, Number of junior suites 23, Number of rooms with air conditioning 303, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 15:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Trade fair hotel, Trade fair/conference hotel, Health and beauty hotel, child-friendly hotel, Certified Luxury Hotel, VARTA certified business hotel 14648, VDR certified business hotel, VDR certified conference hotel, No-smoking room 292, Air Plus Meeting Card, DEHOGA Rating 5, DEHOGA Rating valid until 2020-11-29

AddressShow map

Am Kaiserplatz, 60311 Frankfurt am Main, Germany


  • Station (Frankfurt Hbf (tief)) 1.17 km
  • City centre (Frankfurt) 0.32 km
  • Airport (Frankfurt am Main International Airport (FRA)) 13.47 km
  • Highway (A66 - Frankfurt am Main-Miquelallee) 2.68 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

4:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Electronic cash
  • Travelers' checks
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal
  • Car park is a 0-minute walk away
  • Garage is a 15-minute walk away
  • Restaurant(s) 3 open from 06:30.00 until 01:00.00
  • Hotel bar
  • Café/bistro
  • Open-air restaurant/beer garden, etc.
  • Sauna
  • Turkish bath
  • Whirlpool
  • Fitness room
  • Health and beauty center open from 10:00.00 until 22:00.00
  • Beauty parlor
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby Fee per day 0,00 EUR
  • Mobile phone reception
  • Breakfast from 06:30 o'clock to 10:30 o'clock
  • Breakfast for early risers from 05:30 o'clock to 06:30 o'clock
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Automated external defibrillator on site (AED)
  • Selection of Chinese dishes in restaurant and room service
  • Breakfast with Chinese dishes

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 EUR
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 1
  • Cable TV
  • Satellite TV
  • Pay-TV
  • TV remote control
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Telephone in the bathroom
  • Voicemail
  • Room safe
  • Mini-bar
  • Kitchenette in 1 rooms
  • Fridge in 303 rooms
  • Coffee machine/tea-maker in 95 rooms
  • Temperature controls in 303 rooms
  • Centrally controlled ventilation
  • Individually controlled ventilation
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathroom with window
  • Heated towel rack in bathroom
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • TV in the bathroom
  • DSL/broadband Internet access
  • TV with international news channel
  • Additional seating option in bathroom
  • Complimentary slippers provided in room

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Meets ISO 14001 environmental management standard
  • Classic concierge service
  • Express check-out
  • Check-out terminal
  • Porter service
  • Free daily newspapers
  • Shuttle service to the airport Fee 120 EUR
  • Business center
  • Secretarial services
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing service
  • Shoe-polishing machine
  • Personal daily newspaper for every room
  • Free use of the sauna
  • WLAN in room
  • Pets not allowed
  • Room service from 00:00.00 until 00:00.00
  • Hairdresser/barber
  • Limousine service
  • Medical service
  • Adaptor for Chinese/US plugs
  • Chinese newspaper

Hotel location

Am Kaiserplatz, 60311 Frankfurt am Main - Zentrum

Evaluations of Steigenberger Frankfurter Hof

Overall 157 ratings, including comments: 84 ratings
8.3 / 10
Average rating of all hotel guests
88% of all hotel guests would recommend this hotel to their friends
Private Solo traveller
8.2 / 10
February 2017

Location, service, dining, bar area, staff friendliness

room needs more lighting

Corporate customers
8.2 / 10
June 2016

It should be noted that breakfast is 40 euros/day, I was lucky enough to have complementary breakfast. Hotel is nicely located two metro/trolley stops from the center

The staff was not the friendliest

Corporate customers
8.7 / 10
March 2016

Very helpful staff. Beautiful hotel right in the heart of Frankfurt.

Corporate customers
10 / 10
November 2015

Entire staff was professional/courteous/friendly/kind/helpful. Receptionist, Concierge, Doormen etc. Fantastic location. Would highly recommend and would definetly come back. Thank you!

Corporate customers
8.2 / 10
November 2015

Wonderful location, strategic position, great service.

The room was too hot during the night.

Corporate customers
7.2 / 10
August 2015

The room was beautiful, but the air conditioning didn't work and it was very, very hot.

I requested a fan since they couldn't fix the air conditioning. The person said they would send one right up. Half an hour later I called back and a different person said they had no fans. Also, the hotel public spaces were hot, crowded, and chaotic. We could hear kids sprinting up and down the hall way and jumping around in the room above us until late into the night.

Corporate customers
9.4 / 10
March 2014

Service minded staff, nespresso coffee

wi-fi, really slow!

Family with children
9.4 / 10
December 2012

The best breakfast buffet we've ever had. Very friendly staff and accommodating. Perfect location to walk to the Christmas Market.

Corporate customers
10 / 10
February 2012

I stayed only one night, however, I was very impressed with the hotel. Everyone from the front desk and concierge to the porter were very helpful and friendly. The breakfast was expansive and very good.

Private Solo traveller
9.2 / 10
January 2011

What a beautiful hotel! When I was a student I spent a year living in Marburg and we used to visit Frankfurt regularly and dream of staying in this hotel as it looked so lovely. I treated myself to it this time and it was well worth it, thank you! I did not have any food at the hotel, the 3 score is meant to indicate ´´not applicable´´ rather than anything negative.

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

More information