Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel Novotel Samator Surabaya Timur

10

1 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Novotel Samator Surabaya Timur
Hotel Novotel Samator Surabaya Timur
Hotel Novotel Samator Surabaya Timur
Hotel Novotel Samator Surabaya Timur
Hotel Novotel Samator Surabaya Timur
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business tariff details
myHOTEL DE Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHOTEL DE members
Both business & leisure travellers
business tariff
€0.00
Single room Standard-Tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

Hotel data

Hotel built in: 2014, Last complete renovation: 2016, Number of floors: 23, Non-smoking hotel, Children-friendly hotel, Number of rooms: 261, Number of rooms with internal connecting door: 13, Number of suites/appartments: 14, Number of non-smoking rooms: 210, DSL/Broadband internet access, WiFi with internet access in lobby,

Reception open
During the week
Not occupied

Reception manned at weekends
Not occupied

Check-In: 14:00 p.m.
Check-Out: 12:00 p.m.

Accepted payment methods

The following credit cards are accepted by Hotel Novotel Samator Surabaya Timur:

Visa American Express Mastercard

Service & facilities

  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby
  • Coach parking space at hotel
  • Hotel-owned car park
  • Garage in hotel
  • Smoke detectors
  • Security guards
  • Fire alarm
  • Sauna:
  • Solarium:
  • Health and beauty center:
  • Fitness centre:
  • Hotel bar

Room facilities

  • Easy access for wheelchairs
  • Special facilities for the disabled (visually impaired/deaf)
  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025:
  • DSL/Broadband internet access
  • Hairdryer
  • Bathroom with bathtub
  • Plan of emergency exits
  • Bathroom with shower
  • Room safe
  • Emergency information
  • Centrally controlled air conditioning

In-house services

  • Classic concierge service
  • Sightseeing tours
  • Porter service:
  • Business Center
  • Safety deposit boxes at reception
  • Audiovisual conference equipment
  • Adjoining conference center
  • Number of conference rooms: 8
  • Conference facilities for up to 1000 people

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Hotel Novotel Samator Surabaya Timur

Hotel Novotel Samator Surabaya Timur: Location and distance

Center: 8.00 km

Airport: 8.00 km

Frequently asked questions about Hotel Novotel Samator Surabaya Timur

How was the Hotel Novotel Samator Surabaya Timur rated on average?
On average, the Hotel Novotel Samator Surabaya Timur was rated 10 by 1 former guests.
How far is the distance to the nearest airport?
The nearest airport is 8 kilometers from the Hotel Novotel Samator Surabaya Timur.
Is the hotel Hotel Novotel Samator Surabaya Timur centrally located?
The Hotel Novotel Samator Surabaya Timur is approximately 8 kilometers from the city center.
Is there parking for hotel guests at the Hotel Novotel Samator Surabaya Timur?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Coach parking space at hotel
What are the breakfast times at the Hotel Novotel Samator Surabaya Timur?
Breakfast is not available at the Hotel Novotel Samator Surabaya Timur.
Is it possible to cancel the booking at the Hotel Novotel Samator Surabaya Timur free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
How can I pay at the Hotel Novotel Samator Surabaya Timur?
The hotel offers the following payment options:
  • Visa
  • American Express
  • Mastercard

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Evaluations of Hotel Novotel Samator Surabaya Timur

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
1 Evaluations 1 including comments:
10 / 10

corporate customer between 40 and 50 years

25.02.19

10 Excellent

Positive New Hotel, Clean, Kind of Staff, Breakfast Negative Far from Culinary and downtown, Outdoor swimming pool