Hotel JEN Singapore Tanglin by Shangri-La(SG Clean) - 4 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • Use of an Internet terminal at the hotel

Hotel description JEN Singapore Tanglin by Shangri-La(SG Clean)

Traders Hotel Singapore in the Orchard Road retail district connects to Tanglin Mall where retail shops, cafes, restaurants, a supermarket and pharmacy are within easy reach. Located within walking distance of the embassy district, the hotel attracts embassy visitors as well as business and leisure travelers.

Guests and Traders Club members who stay in any of the 546 rooms, suites, or apartments can choose from four restaurants and bars, including a poolside restaurant, a casual pub, and a casual café. A lush garden surrounds a freeform outdoor pool, children's pool, and jacuzzi. The fitness centre has saunas, steam rooms, and treatment rooms (surcharge) offering massage therapy, reflexology, and aromatherapy.

The hotel's business centre offers complimentary broadband Internet access and secretarial services at reasonable rates. Ten meeting rooms and a ballroom that accommodates 350 guests make the hotel an excellent place for hosting an event.

Complimentary scheduled shuttle buses provide transport to Orchard Road and the Shangri-La Hotel Singapore.

The hotel also offers 18 studio apartments for guests wishing extra space or who require a longer stay.

Complimentary scheduled shuttle buses provide transport to Orchard Road, the Shangri-La Hotel, Singapore, Suntec City, Shenton Way and selected business districts. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Last complete renovation 2015, Number of floors 18, Total number of rooms 565, Number of single rooms 0, Number of double rooms 565, Rooms with connecting door 18, Number of junior suites 8, Number of rooms with air conditioning 565, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, City hotel, Business hotel, Trade fair/conference hotel, No-smoking room 565, Mandarin speaking staff during the day

AddressShow map

Cuscaden Road 1a, 249716 Singapore, Singapore


  • Station (City Hall MRT) 6.0 km
  • City centre (Singapore) 3.75 km
  • Airport (Singapore Changi International Airport (SIN)) 19.58 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Travelers' checks
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Car park is directly by hotel
  • Car park is a 1-minute walk away
  • Executive/business floor
  • Restaurant(s) 4
  • Hotel bar
  • Outdoor swimming pool
  • Fitness room
  • Health and beauty center
  • Beauty parlor
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby Hourly rate 0,00 SGD
  • Fitness centre Fee 0,00 SGD
  • Door with spy-hole in 546 rooms
  • Door with security chain in 546 rooms
  • Door with security lock in 546 rooms
  • Vegetarian food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Emergency exits for each floor
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)
  • Hotel staff Red Cross Certified in CPR
  • Selection of Chinese dishes in restaurant and room service
  • Breakfast with Chinese dishes

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 SGD
  • Easy access for wheelchairs
  • Satellite TV
  • TV remote control
  • Radio
  • Desk
  • Telephone by the bed
  • Telephone on the desk
  • Telephone in the bathroom
  • Voicemail
  • Room safe
  • Mini-bar
  • Fridge in 565 rooms
  • Coffee machine/tea-maker in 565 rooms
  • Iron + ironing board in 565 rooms
  • Temperature controls in 565 rooms
  • Centrally controlled ventilation
  • Hairdryer
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access in 546 rooms
  • TV with international news channel

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Meets ISO 14001 environmental management standard
  • Washing machine for guests
  • Express check-out
  • Free daily newspapers
  • Shuttle service to the central station Fee 0,00 SGD
  • Business center
  • Secretarial services
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing service
  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • WLAN in room
  • Pets not allowed
  • Childcare from age # Hourly rate 10,00 SGD
  • Hairdresser/barber
  • Babysitter
  • Limousine service

Hotel location

Cuscaden Road 1a, 249716 Singapore - Orchard

Evaluations of JEN Singapore Tanglin by Shangri-La(SG Clean)

Overall 60 ratings, including comments: 23 ratings
8.1 / 10
Average rating of all hotel guests
91% of all hotel guests would recommend this hotel to their friends
Corporate customers
4.4 / 10
October 2017

breakfast doesn't fit to Chinese customers // the lady in front desk who speaks Chinese is really not friendly.

Corporate customers
8.5 / 10
August 2017

fashionable interior, convenient (attached to a mall), easy to get taxi in the morning, friendly staff

washroom a bit small

Corporate customers
9.1 / 10
June 2017

Location was great, staff were amazing and always helpful

Most mornings I the scrambled eggs were cold. This may be due to other guests but perhaps the device used to keep it warm could be looked at.

Corporate customers
10 / 10
May 2017

Quick access to mall, Good location for running in the morning and good fitness room


Couple over sixty
9.5 / 10
December 2016

good location, good facility, good room

Corporate customers
8.7 / 10
February 2015

An All in All wonderful experience. Hotel is undergoing some maintenance however we where all booked into rooms that would not be effected by this.


Corporate customers
7.7 / 10
October 2014

Very helpful staff, and even allowed me to freshen up in the sports facilities on the last day, after having checked out.

minor point, would have preferred that the std laundry turnaround time was faster. Std was over 24hrs.

Corporate customers
5.5 / 10
September 2014

Noisy air con No bread for toasting strange texture for scrambled egg small room small bathroom

Corporate customers
7.4 / 10
June 2013

Great breakfast.

Rooms were small and outdated.

Corporate customers
9.7 / 10
May 2013

good service and as well a shuttle service for free to ibp. Internet is working quiet well as expected

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

More information