Orchard Hotel Singapore - 5 HOTEL INFO stars

This is what awaits you:

  • Fruit bowl
  • 1 bottle of mineral water
  • Personal daily newspaper for every room

Hotel description Orchard Hotel Singapore

The Orchard Hotel Singapore is located in the world famous Orchard Road in Singapore, close to Singapore´s famous shopping and entertainment boulevard. It presents a perfect setting to conduct business, enjoy entertainment or simply relax.

Offering cosmopolitan elegance and comfort it features 655 elegantly designed rooms. The hotel´s business centre, comprising 13 conference rooms, is fully equipped with all the latest hi-tech equipment.

The Hua Ting Restaurant as a part of the hotel takes fine dining in Singapore to an all new level, from Singaporean and Cantonese cuisine to other provincial or international specialties.

With fantastic destinations in the surroundings, the hotel offers elegance and luxury to all its guests. This Singapore hotel is ideally located for countless shopping and entertainment opportunities. Take in the sights of historic landmarks, galleries, museums, or simply shop till you drop! Other popular attractions are, for example, the Thian Hock Keng Temple, the Singapore Symphony Orchestra, or the Tiger Balm Gardens.

Enjoy the vibrancy of the famous Orchard Road in the heart of the city’s premier shopping and entertainment district when you stay at the 5-star Orchard Hotel Singapore. Blending style and sophistication, our Orchard Road hotel is home to 656 rooms and suites well appointed with contemporary conveniences including Wi-Fi access in characteristically unique twin buildings - the Orchard Wing and the Claymore Wing. All Club and Suites category room guest are entitled to Gourmet breakfast in the Club Lounge (Breakfast at Orchard Café at level 1 from 7.00am to 10.30am is subjected to additional S$10++ per person per day, payment at the hotel). - Handy mobile (complimentary IDD to 15 countries) - Mobile Internet - Comprehensive Singapore City Guide Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1980, Last complete renovation 2019, Last partial renovation 2019, Number of floors 18, Total number of rooms 656, Number of single rooms 0, Number of double rooms 656, of which have 2 separate beds 139, of which have a double bed 517, of which are suitable as three-bed rooms 327, Number of suites (separate rooms) 4, Number of junior suites 16, Number of rooms with air conditioning 656, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Number of luxury rooms 20, Number of business rooms 84, Hotel, City hotel, Business hotel, Trade fair/conference hotel, child-friendly hotel, No-smoking room 608, Children's beds/cots 20, Mandarin speaking staff during the day

AddressShow map

442 Orchard Road, Singapore, 238879 Singapore, Singapore


  • Station (Orchard MRT) 0.7 km
  • City centre (Singapore) 3.41 km
  • Airport (Singapore Changi International Airport (SIN)) 18.99 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

4:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Travelers' checks

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0 SGD
  • Hotel-owned car park Fee per 24 hours 0 SGD Hourly rate 0 SGD
  • Car park is directly by hotel
  • Car park is a 0-minute walk away
  • Security patrolled car park
  • Marked disabled parking space
  • Coach parking space at hotel
  • Executive/business floor
  • Restaurant(s) 5
  • Hotel bar
  • Café/bistro
  • Open-air restaurant/beer garden, etc.
  • Outdoor swimming pool open from 07:00.00 until 22:00.00
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • Mobile phone reception
  • Fitness centre Fee 0 SGD
  • Door with spy-hole in 656 rooms
  • Door with security chain in 656 rooms
  • Door with security lock in 656 rooms
  • Breakfast from 06:00 o'clock to 10:00 o'clock
  • Halal food available
  • Vegetarian food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Visual alarms for the Deaf/Hard of Hearing in guest rooms
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)
  • Hotel staff Red Cross Certified in CPR
  • Hotel restaurant menu in Mandarin
  • Selection of Chinese dishes in restaurant and room service
  • Breakfast with Chinese dishes
  • Chopsticks in hotel restaurant

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • Wheelchair users can check door widths at reception
  • WLAN with Internet access in rooms Hourly rate 0 SGD Cost per day 0 SGD
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 2
  • Cable TV
  • Satellite TV
  • TV remote control
  • Radio
  • CD player
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Telephone in the bathroom
  • Voicemail
  • Room safe
  • Mini-bar
  • Coffee machine/tea-maker in 656 rooms
  • Iron + ironing board in 656 rooms
  • Centrally controlled air conditioning
  • Temperature controls in 656 rooms
  • Soundproof windows
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • TV in the bathroom
  • TV with international news channel
  • Complimentary slippers provided in room
  • Chinese TV channel
  • Water boiler in room
  • Free tea supplies in room

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Washing machine for guests
  • Classic concierge service
  • Express check-out
  • Porter service Cost per item 2 SGD
  • Free daily newspapers
  • Shuttle service to the central station Fee 25 SGD
  • Shuttle service to the airport Fee 25 SGD
  • Shuttle service to the trade fair Fee 25 SGD
  • Business center
  • Secretarial services
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing service
  • Fruit bowl
  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • Parking directly by the hotel
  • WLAN in room
  • Towels changed every 1 day(s)
  • Beddings changed every 1 day(s)
  • Evening entertainment
  • Store/mini supermarket
  • Hairdresser/barber
  • Limousine service
  • Medical service
  • Local map and destination/city information in Mandarin
  • Adaptor for Chinese/US plugs
  • Mandarin log-in instructions for internet

Hotel location

442 Orchard Road, Singapore, 238879 Singapore - Orchard

Evaluations of Orchard Hotel Singapore

Overall 190 ratings, including comments: 116 ratings
7.2 / 10
Average rating of all hotel guests
84% of all hotel guests would recommend this hotel to their friends
Corporate customers
7.7 / 10
January 2020

Convenient location for Orchard Rd shopping and good restaurant facilities within the hotel.

Poor service from the concierge making it very difficult to get taxis, even in off-peak times. Unlike other hotels, they do not make the effort to flag down passing taxis from the main road, they just phone-book, so you end up waiting 25 minutes or more in the heat. This happened three out of four times.

Corporate customers
8.4 / 10
July 2019

Spacious Room

Corporate customers
4.3 / 10
May 2019

Location is good

Hotel room is old but very expensive. Internet is slow.

Corporate customers
9.0 / 10
March 2019

Great location, nicely decorated room, friendly staff

nothing to mention

Corporate customers
3.6 / 10
January 2019

Very good location, only 2-3 mins walk to SIN office. It is located in the shopping area, 8 mins walk to MRT station

It is very noisy in the room. There was construction in afternoon during both weekdays and weekends right above my room. Impossible to stay in the room for the whole afternoon until 6 pm. They should have block the affected rooms. The facility is old. And staff is not very friendly, no smile at all.

Corporate customers
6.7 / 10
August 2018

Very convenient location

Noisy, lot of agitation incl. form staff, impression everything should go quickly incl. breakfast, not the calm atmosphere we could expect from this category of hotel.

Corporate customers
8.7 / 10
March 2018

The room and features

Corporate customers
8.4 / 10
March 2018

Hotel is equipped with modern facilities. I am yet to try Handy, but I'm sure this is a value-add service for travelers.

There was trash left on the window sill when I checked in.

Corporate customers
7.3 / 10
December 2017

That staff were friendly and had good customer service. Very convenient to the shops since it is on Orchard Road

Some room fittings were loose or dirty.

Corporate customers
7.6 / 10
December 2017

ventilation is a bit bad miss the slipper and toothbrush when first arrived

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

More information