Hotel Shangri-La Singapore - 5 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Parking directly by the hotel
  • Welcome drink

Hotel description Shangri-La Singapore

Consistently ranked as one of the top luxury hotels in Asia and the world, the Shangri-La Hotel Singapore is where the legendary hospitality of Shangri-La first began. The hotel, which sits amid fifteen acres of luxuriant botanical gardens, is a short stroll from the main entertainment and shopping belt of Orchard Road.

This luxury hotel in Singapore comprises 750 luxury guestrooms and suites in three distinctive wings: the contemporary Tower Wing, the tropical Garden Wing and the exclusive Valley Wing. All guests have use of our peaceful gardens, large free-form pool and world-class dining options. Our guest also enjoy signing privileges at the nearby Traders Hotel, Singapore and Shangri-La's Rasa Sentosa Resort on Sentosa Island.
Our Gardens

Housing more than 133,000 individual plants, flowers and trees within fifteen acres of landscaped gardens, our gardens are a showpiece of ornamental flowering trees, aquatic plants, vibrant tropical flowers and shady fruit trees. It is also home to two hundred Japanese koi, in luminous hues of red and gold, who reside in ponds filled by tumbling waterfalls.

We are excited to announce that our Tower Wing rejuvenation programme currently underway. The programme includes two phases that involve the Tower Wing rooms, Horizon Club, Mezzanine Floor meeting rooms, Tower Wing Lobby, The Rose Veranda, Nadaman, BLU bar and BLU restaurant. Upon completion on 16 May 2017, we look forward to introducing new Tower Wing rooms and suites, as well as new specialty restaurants and event spaces. All measures are being taken to minimise any disruption to our guests. We expect Garden Wing and Valley Wing guests to experience little to no impact from the work. All other areas will operate as usual. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1971, Last complete renovation 2017, Last partial renovation 2017, Number of floors 24, Total number of rooms 792, Number of single rooms 661, Number of double rooms 131, Number of suites (separate rooms) 49, Number of apartments 127, Number of rooms with air conditioning 792, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Number of business rooms 115, Hotel, City hotel, Business hotel, Trade fair/conference hotel, Apartment/Suite hotel, Holiday hotel, Holiday resort, Tennis hotel, Spa hotel, Club hotel/resort, child-friendly hotel, Family hotel, Certified Luxury Hotel, No-smoking room 754

AddressShow map

22 Orange Grove Road, 258350 Singapore, Singapore


  • Station (Orchard MRT Station) 3.0 km
  • City centre (Singapore) 3.9 km
  • Airport (Singapore Changi International Airport (SIN)) 19.15 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

4:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Travelers' checks
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal
  • Hotel-owned car park
  • Car park is directly by hotel
  • Car park is a 1-minute walk away
  • Executive/business floor
  • Restaurant(s) 6
  • Hotel bar
  • Garden/park
  • Outdoor swimming pool open from 06:00.00 until 22:00.00
  • Sauna
  • Fitness room
  • Health and beauty center
  • Beauty parlor
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby Hourly rate 0 SGD
  • Fitness centre Fee 0 SGD
  • Breakfast from 06:00 o'clock to 10:30 o'clock
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0 SGD
  • Satellite TV
  • Pay-TV
  • TV remote control
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Telephone in the bathroom
  • Voicemail
  • Room safe
  • Mini-bar
  • Fridge
  • Coffee machine/tea-maker
  • Iron + ironing board
  • Centrally controlled air conditioning
  • Soundproof windows
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access
  • TV with international news channel

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Classic concierge service
  • Express check-out
  • Porter service Cost per item 0 SGD
  • Free daily newspapers
  • Shuttle service to the central station Fee 0,00 SGD
  • Laundry service
  • Shoe-polishing service
  • 1 bottle of mineral water
  • Parking directly by the hotel
  • Welcome drink
  • Free use of the sauna
  • WLAN in room
  • Domestic landline phone calls
  • Towels changed every 1 day(s)
  • Beddings changed every 1 day(s)
  • Pets not allowed
  • Store/mini supermarket
  • Hairdresser/barber
  • Babysitter Hourly rate 60 SGD

Hotel location

22 Orange Grove Road, 258350 Singapore - Orchard

Evaluations of Shangri-La Singapore

Overall 43 ratings, including comments: 20 ratings
8.9 / 10
Average rating of all hotel guests
95% of all hotel guests would recommend this hotel to their friends
Corporate customers
9.7 / 10
August 2018


Corporate customers
9.3 / 10
May 2016

Room: Bed was firm, comfortable, clean. Bathroom: Spacious, clean, functional, above average. Location: Posh secure wealthy neighborhood, 5-10min walk from shopping/food on Orchard Road. Pool/Sports: Beautiful pool, comfortable resort feel, tennis court. Staff: Friendly, attentive, professional.

As now a tenured leading hotel of Singapore since many years, the age shows a little, in the carpets, room decoration, etc. However, it is a beautiful, comfortable and luxurious hotel that is maintained with care.

Corporate customers
10 / 10
August 2015

Excellent Hotel!! I would say it's one of THE best hotels in Singapore.

Corporate customers
10 / 10
August 2014

1. Wide variety in breakfast 2. Rooms are really good. AC controls and light controls are by the side of the bed.

Location is around 1.2 KM from orchard mrt station. Taking a taxi while returning from orchard mrt is a little bit of an issue. walking is fine if you are not too tired.

Corporate customers
6.8 / 10
June 2014

Line breakfast was excellent.

High rates. High noice from AC in the room.

Family with children
9.4 / 10
April 2011

Duty Manager (Julian) was very attentive and following up mine as well as my family needs since the beginning. Gave the appropiated instructions and our stay was finally smooth without any complications.

Family with children
6.0 / 10
April 2011

Room service and contractors were generating nuisance and we had to call 4 times the front desk for them to react as instruct accordingly. They promised it will not happen again, but the disturbance was already made and no further compensation was envisaged other than nice words

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

More information