Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel Shangri-La Singapore

Center 4.00 km Train station 3.00 km Airport 38.86 km
8.9

43 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Shangri-La Singapore
Hotel Shangri-La Singapore
Hotel Shangri-La Singapore
Hotel Shangri-La Singapore
Hotel Shangri-La Singapore
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business tariff details
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Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
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Free benefit for all myHOTEL DE members
Both business & leisure travellers
business tariff
€0.00
Single room Standard-Tariff €496.38 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Shangri-La Singapore

  • Welcome drink
  • Free use of the sauna
  • Free WiFi
  • Parking directly by the hotel
  • Domestic landline phone calls
  • 1 bottle of mineral water
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

Consistently ranked as one of the top luxury hotels in Asia and the world, the Shangri-La Hotel Singapore is where the legendary hospitality of Shangri-La first began. The hotel, which sits amid fifteen acres of luxuriant botanical gardens, is a short stroll from the main entertainment and shopping belt of Orchard Road.

This luxury hotel in Singapore comprises 750 luxury guestrooms and suites in three distinctive wings: the contemporary Tower Wing, the tropical Garden Wing and the exclusive Valley Wing. All guests have use of our peaceful gardens, large free-form pool and world-class dining options. Our guest also enjoy signing privileges at the nearby Traders Hotel, Singapore and Shangri-La's Rasa Sentosa Resort on Sentosa Island.
Our Gardens

Housing more than 133,000 individual plants, flowers and trees within fifteen acres of landscaped gardens, our gardens are a showpiece of ornamental flowering trees, aquatic plants, vibrant tropical flowers and shady fruit trees. It is also home to two hundred Japanese koi, in luminous hues of red and gold, who reside in ponds filled by tumbling waterfalls.

We are excited to announce that our Tower Wing rejuvenation programme currently underway. The programme includes two phases that involve the Tower Wing rooms, Horizon Club, Mezzanine Floor meeting rooms, Tower Wing Lobby, The Rose Veranda, Nadaman, BLU bar and BLU restaurant. Upon completion on 16 May 2017, we look forward to introducing new Tower Wing rooms and suites, as well as new specialty restaurants and event spaces. All measures are being taken to minimise any disruption to our guests. We expect Garden Wing and Valley Wing guests to experience little to no impact from the work. All other areas will operate as usual. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in: 1971, Last complete renovation: 2017, Last partial renovation: 2017, Number of floors: 24, Business hotel, Holiday resort, Tennis hotel, Club hotel/resort, City hotel, Children-friendly hotel, Spa hotel, Trade fair/Conference hotel, Holiday hotel, Aparthotel, Family hotel, All-season opened, Number of rooms: 792, Number of singlerooms: 661, Number of double rooms: 131, Number of suites/appartments: 49, Number of apartments: 127, Number of rooms with air conditioning: 792, Number of business rooms: 115, Number of non-smoking rooms: 754, DSL/Broadband internet access, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 15:00 p.m.
Check-Out: 12:00 p.m.

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Hotel Shangri-La Singapore:

American Express Japan Credit Bureau Mastercard Visa Billing to corporate account possible

Service & facilities

  • Garden/Park
  • Executive/Business floor
  • Reception (lobby)
  • Elevator
  • WiFi with internet access in lobby Price/Hour 0,00 SGD
  • Public internet terminal:
  • Car park is directly by hotel
  • Hotel-owned car park
  • Car park is a 1-minute walk away
  • Security guards
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of hotel lobby
  • Video surveillance of entrances
  • Video surveillance of hallways
  • Outdoor swimming pool:
    Open 06:00 - 22:00
  • Sauna:
  • Fitness room:
  • Health and beauty center:
  • Beauty parlor:
  • Fitness centre: Price 0,00 SGD
  • Breakfast: 06:00 - 10:30
  • Wholefood available
  • Vegetarian food available
  • Hotel bar
  • Diabetic food available
  • Restaurant(s): 6

Room facilities

  • Satellite TV
  • Telephone on the desk
  • TV with international news channel
  • TV remote control
  • Voicemail
  • Pay TV
  • Telephone in the bathroom
  • Telephone by the bed
  • WiFi in all rooms Price/Hour 0,00 SGD
  • DSL/Broadband internet access
  • Emergency information
  • Bathrobes
  • Make-up mirror
  • Soundproof windows
  • Bathroom with bathtub
  • Separate luggage storage
  • Desk
  • Minibar
  • Room safe
  • Plan of emergency exits
  • Bathroom with shower
  • Full-length mirror
  • Hairdryer
  • Centrally controlled air conditioning
  • Fridge
  • Iron + ironing board
  • Coffee machine/Tea-maker

In-house services

  • Shoe-polishing service
  • Laundry service
  • Change of towels once a day
  • Change of linen once a day
  • Baby-Sitting Price/Hours: 60,00 SGD
  • Welcome drink
  • Free use of the sauna
  • Free WiFi
  • Parking directly by the hotel
  • Domestic landline phone calls
  • 1 bottle of mineral water
  • Express check-out
  • Classic concierge service
  • Porter service: Price/piece: 0,00 SGD
  • Shuttle service to the central station: Price 0,00 SGD
  • Free daily newspapers
  • Pets not allowed
  • Hairdresser/Barber
  • Store/Mini supermarket
  • Air conditioning in public areas
  • Safety deposit boxes at reception
  • Hotel safe
  • Number of conference rooms: 10
  • Conference facilities for up to 1120 people

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Hotel Shangri-La Singapore

Hotel Shangri-La Singapore: Location and distance

Center: 4.00 km - Singapore

Airport: 38.86 km - Hang Nadim Airport (BTH)

Train station: 3.00 km - Orchard MRT Station

Frequently asked questions about Hotel Shangri-La Singapore

How was the Hotel Shangri-La Singapore rated on average?
On average, the Hotel Shangri-La Singapore was rated 8.9 by 43 former guests.
How far is the distance to the nearest train station?
The nearest train station is 3 kilometers from the Hotel Shangri-La Singapore.
How far is the distance to the nearest airport?
The nearest airport is 38.9 kilometers from the Hotel Shangri-La Singapore.
Is the hotel Hotel Shangri-La Singapore centrally located?
The Hotel Shangri-La Singapore is approximately 4 kilometers from the city center.
Is there parking for hotel guests at the Hotel Shangri-La Singapore?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Car park is a 1-minute walk away
  • Parking directly by the hotel
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Hotel Shangri-La Singapore?
At the Hotel Shangri-La Singapore, breakfast is served from 06:00 to 10:30.
Is it possible to cancel the booking at the Hotel Shangri-La Singapore free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Hotel Shangri-La Singapore?
The hotel offers the following payment options:
  • American Express
  • Japan Credit Bureau
  • Diners Club
  • Mastercard
  • Visa
  • Billing to corporate account possible
  • Travelers' checks

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Evaluations of Hotel Shangri-La Singapore

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
43 Evaluations 20 including comments:
8.9 / 10

corporate customer between 30 and 40 years

14.08.18

9.7 Excellent

Positive Perfect!

corporate customer between 30 and 40 years

29.05.16

9.3 Excellent

Positive Room: Bed was firm, comfortable, clean. Bathroom: Spacious, clean, functional, above average. Location: Posh secure wealthy neighborhood, 5-10min walk from shopping/food on Orchard Road. Pool/Sports: Beautiful pool, comfortable resort feel, tennis cour Negative As now a tenured leading hotel of Singapore since many years, the age shows a little, in the carpets, room decoration, etc. However, it is a beautiful, comfortable and luxurious hotel that is maintained with care.

corporate customer between 30 and 40 years

23.08.15

10 Excellent

Positive Excellent Hotel!! I would say it's one of THE best hotels in Singapore.

corporate customer between 30 and 40 years

04.08.14

10 Excellent

Positive 1. Wide variety in breakfast 2. Rooms are really good. AC controls and light controls are by the side of the bed. Negative Location is around 1.2 KM from orchard mrt station. Taking a taxi while returning from orchard mrt is a little bit of an issue. walking is fine if you are not too tired.

corporate customer between 30 and 40 years

09.06.14

6.8 Satisfying

Positive Line breakfast was excellent. Negative High rates. High noice from AC in the room.