Mercure Amsterdam City Hotel - 4 HOTEL INFO stars

This is what awaits you:

  • Free use of the sauna

Hotel description Mercure Amsterdam City Hotel

We would like to happily welcome you to the Mercure Hotel Amsterdam City. The Mercure by Accor family would like to welcome you to the Mercure Hotel Amsterdam City! It doesn't matter whether you're staying for one night or more, you will find ample parking spaces available at our homey hotel. WiFi can be found in the hotel's public areas. Make yourself at home Our visitors are welcome to leave your valuables at our safe at the reception. Our handsome provides a lift for guests. Our friendly staff will greet you in the lobby. The acclaimed restaurant and our pleasant bar are just the place to meet family or friends. Where you will stay In-room entertainment will be provided by a TV set featuring cable channels. On a rainy day you can take advantage of your in-room entertainment. Satellite TV sets are provided in our rooms. In all of the rooms our hotel offers a safety deposit box, so that you can keep your valuables secure. Our bathrooms all have a bathtub for your enjoyment. We suggest our visitors try out the sauna. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1990, Last complete renovation 2014, Number of floors 18, Total number of rooms 368, Rooms with connecting door 3, Number of suites (separate rooms) 2, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, Hotel, Trade fair/conference hotel, child-friendly hotel, No-smoking room 368, DEHOGA Rating 4, DEHOGA Rating valid until 2020-07-04

AddressShow map

Joan Muyskenweg 10, 1096 CJ Amsterdam, The Netherlands


  • Station (Amsterdam - Amstel Railway Station) 1.26 km
  • City centre (Amsterdam) 4.51 km
  • Airport (Amsterdam Airport Schiphol (AMS)) 10.58 km
  • Highway (S110 AMSTEL) 0.0 km

Service times

Earliest check-in:

3:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Coach parking space at hotel
  • Restaurant(s) 1
  • Hotel bar
  • Sauna
  • Fitness room
  • Health and beauty center
  • Fire alarm
  • Smoke detectors
  • Video surveillance of hallways
  • WLAN with Internet access in lobby
  • Fitness centre
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Guest room doors self closing

Room facilities

  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Fax connection
  • Room safe
  • Iron + ironing board
  • Centrally controlled air conditioning
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access

In-house services

  • Hotel safe
  • Express check-out
  • Business center
  • Shoe-polishing machine
  • Free use of the sauna
  • Babysitter

Hotel location

Joan Muyskenweg 10, 1096 CJ Amsterdam -

Evaluations of Mercure Amsterdam City Hotel

Overall 356 ratings, including comments: 179 ratings
8 / 10
Average rating of all hotel guests
91% of all hotel guests would recommend this hotel to their friends
Corporate customers
6.4 / 10
January 2019


Room temperature was quite high

Corporate customers
8.5 / 10
March 2016

- Clean and tidy - Friendly staff - Quiet - Close to a metro station

- Rooms are very dark / poor room lighting

Couple over fourty under fifty
8.6 / 10
June 2014

good reachable, easy to go to towncenter with the metro

the water cooking was not ok

Couple over fourty under fifty
10 / 10
July 2013

Hotel was exceptional, absolutely nothing to complain about. Breakfast was outstanding.

Nothing, everything was good.

6.0 / 10
January 2012

I´d like it :)

7.3 / 10
October 2011

the hotels parking lot is very expensive

Private Solo traveller
4.1 / 10
October 2010

Clean rooms, good breakfast

quite far away from the centre // totally unfriendly staff (especially at the reception desk // no Hello, no Goodbye, no Have a nice day, nothing!!) // luggage could be stored separately after check out, however, staff did not help at all when collecting the bags, you could therefore take any bag you'd like - very poor receptional service! We were really disappointed!

Couple over thirty under fourty
8.6 / 10
March 2010

very good price/performance

20 min. from downtown, needs a bit walking from metro/tram

Couple over thirty under fourty
5.7 / 10
July 2009


if you want fresh air you have to choose between very loud air conditioning or very loud street noise. Parking costs 20 Euros (but you might find a spot in the street for free).

Corporate customers
5.6 / 10
June 2009

sound isolation is outstanding. although close to the Highway the rooms are absolutely quiet

Breakfast is very expensive compared to the actual buffet you get. On top of that we had to grab a plate and go to the other end of the hotel, because breakfastroom was full and there was a substantial queue. A hotel this size should always have sufficient place OR organize a second equivalent buffet in this other room or reduce the price as an ultimate compensation. Given the situation we were also faced by unfriendly staff, not at all comprehensive to the guests. You should imagine a hotel this size, close to the RAI exhibition center to have more competence.

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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