Hotel Demel in Kraków - 3 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Parking directly by the hotel
  • Use of an Internet terminal at the hotel

Hotel description Demel

Business hours of reception: 24 hours

Welcome to Hotel Demel, in the former royal city of Cracow, that combines history and presence. The hotel is set in a calm residential area. It is surrounded by trees and only a 10 minutes drive from the city centre and only 8km from Balice Internetional Airport.

 Hotel rooms are equipped with dark furniture that build a contrast to the walls in light colours. Room amenities include shower, toilet, bathrobe, hair-dryer, mini-bar, TV, phone, free WiFi internet connection, radio and desk.

The hotel has a free private parking,restaurant and a car rental.

The restaurant, in Bistro style, has a welcoming and casual ambience and is set on the ground floor of the building. During the summer season a terrace surrounded by greenery invites you to enjoy Polish and international specialties.

The staff at Hotel Demel is available 24h and can arrange trips to main city's attractions, as well as Wieliczka Salt Mine and Auschwitz.

Given its central location and its proximity to the city centre of Cracow, to the airport and the trade fair grounds, the hotel is an ideal accommodation for business travellers and leisure tourists.



The restaurant is open from 7a.m. to 10.30a.m. and 3p.m. to 10p.m. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1992, Last partial renovation 2009, Number of floors 4, Total number of rooms 62, Number of single rooms 0, Number of double rooms 58, of which have 2 separate beds 35, of which have a double bed 23, of which are suitable as three-bed rooms 23, Number of suites (separate rooms) 4, Number of apartments 2, Number of rooms with air conditioning 4, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, City hotel, Trade fair/conference hotel, Holiday hotel, family-run hotel, child-friendly hotel, Family hotel, No-smoking hotel, Gay and lesbian-friendly hotel, No-smoking room 26, Family rooms available 2, Children's beds/cots 1

AddressShow map

Ul. Bartosza Glowackiego 22, 30-085 Kraków, Poland


  • Station (Kraków - Głowny Railway Station) 3.13 km
  • City centre (Krakau) 2.87 km
  • Airport (John Paul II International Airport Kraków-Balice Airport (KRK)) 8.72 km
  • Highway (A4) 3.0 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0 PLN
  • Hotel-owned car park Fee per 24 hours 0 PLN
  • Car park is directly by hotel
  • Secure parking
  • Marked disabled parking space
  • Coach parking space at hotel
  • Restaurant(s) 1 open from 07:00.00 until 10:30.00 and from 14:00 until 22:00.00
  • Café/bistro
  • Garden terrace
  • Fire alarm
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • Video surveillance of hotel lobby
  • Security guards
  • WLAN with Internet access in lobby Hourly rate 0 PLN
  • Mobile phone reception
  • WLAN operator 0
  • Breakfast from 07:00 o'clock to 10:30 o'clock
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available

Room facilities

  • Wheelchair users can check door widths at reception
  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 2
  • Satellite TV
  • TV remote control
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Analogue modem connection in 62 rooms
  • Mini-bar
  • Fridge in 62 rooms
  • Coffee machine/tea-maker in 4 rooms
  • Iron + ironing board
  • Centrally controlled air conditioning
  • Temperature controls in 4 rooms
  • Soundproof windows
  • Windows for opening
  • Full-length mirror
  • Hairdryer
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits

In-house services

  • Large dogs permitted Fee per day 0 PLN
  • Pets permitted Fee per day 0 PLN
  • Hotel safe
  • Air conditioning in public areas
  • Porter service Cost per item 0 PLN
  • Free daily newspapers
  • Car rental
  • Laundry service
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • Parking directly by the hotel
  • Use of an Internet terminal at the hotel
  • Room service from 07:00.00 until 00:00.00
  • Store/mini supermarket
  • Medical service

Hotel location

Ul. Bartosza Glowackiego 22, 30-085 Kraków - Malopolskie

Evaluations of Demel

Overall 33 ratings, including comments: 16 ratings
7.6 / 10
Average rating of all hotel guests
84% of all hotel guests would recommend this hotel to their friends
Corporate customers
9.3 / 10
October 2009

Taxy to the center of the Old City about 16-20 zloty, about 10 minutes. Wi-Fi was quite fast-working.

The lighting in the room is too poor. The lights are too dim! Also, breakfast starts from 7.00? it was too late for us.

Corporate customers
7.0 / 10
May 2009

The hotel has been tastefully refurbished and looks nice, in the room and the rest of the hotel. Taxi from airport 50 - 60 Zloty.

The noise from other rooms and the corridor could be disturbing to some. Luckily I am a sound sleeper.

Private Solo traveller
4.7 / 10
October 2007

No Wi-Fi avaible.

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

More information