Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.


Hotel Demel (Kraków)

Center 3.00 km Train station 3.00 km Airport 9.00 km

32 Evaluations

Hotel Demel (Kraków)
Hotel Demel (Kraków)
Hotel Demel (Kraków)
Hotel Demel (Kraków)
Hotel Demel (Kraków)
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business tariff details
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business tariff
Single room Standard-Tariff €30.16 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required


Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.


Deposit required


Cancellation not free of charge

Rate description



Your travel dates
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1 Adult - 1 Single room


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Free for HOTEL INFO guests in the hotel Demel (Kraków)

  • Free use of an internet terminal
  • 1 bottle of mineral water
  • Parking directly by the hotel

Business hours of reception: 24 hours

Welcome to Hotel Demel, in the former royal city of Cracow, that combines history and presence. The hotel is set in a calm residential area. It is surrounded by trees and only a 10 minutes drive from the city centre and only 8km from Balice Internetional Airport.

 Hotel rooms are equipped with dark furniture that build a contrast to the walls in light colours. Room amenities include shower, toilet, bathrobe, hair-dryer, mini-bar, TV, phone, free WiFi internet connection, radio and desk.

The hotel has a free private parking,restaurant and a car rental.

The restaurant, in Bistro style, has a welcoming and casual ambience and is set on the ground floor of the building. During the summer season a terrace surrounded by greenery invites you to enjoy Polish and international specialties.

The staff at Hotel Demel is available 24h and can arrange trips to main city's attractions, as well as Wieliczka Salt Mine and Auschwitz.

Given its central location and its proximity to the city centre of Cracow, to the airport and the trade fair grounds, the hotel is an ideal accommodation for business travellers and leisure tourists.



The restaurant is open from 7a.m. to 10.30a.m. and 3p.m. to 10p.m. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in: 1992, Last partial renovation: 2009, Number of floors: 4, Children-friendly hotel, Family hotel, City hotel, Trade fair/Conference hotel, Family-run hotel, Holiday hotel, Non-smoking hotel, Gay and lesbian-friendly hotel, All-season opened, Number of rooms: 62, Number of double rooms: 58, Number of twin-rooms: 35, Of which have a double bed: 23, Of which are suitable as three-bed rooms: 23, Number of suites/appartments: 4, Number of apartments: 2, Number of rooms with air conditioning: 4, Number of non-smoking rooms: 26, Family room available:, Children's beds/cots: 1, WiFi with internet access in rooms, WiFi with internet access in lobby,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 14:00 p.m.
Check-Out: 12:00 p.m.

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Hotel Demel (Kraków):

Visa Japan Credit Bureau American Express Mastercard Billing to corporate account possible

Service & facilities

  • Garden terrace
  • Mobile phone reception
  • Reception (lobby)
  • Elevator
  • WiFi with internet access in lobby Price/Hour 0,00 PLN
  • Public internet terminal: Price/Hours: 0,00 PLN
  • Coach parking space at hotel
  • Marked disabled parking space
  • Secure parking
  • Car park is directly by hotel
  • Hotel-owned car park Price/Day 0,00 PLN
  • Hotel-owned car park
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • Security guards
  • Video surveillance of hotel lobby
  • Fire alarm
  • Breakfast: 07:00 - 10:30
  • Vegetarian food available
  • Café/Bistro
  • Diabetic food available
  • Wholefood available
  • Restaurant(s): 1
    07:00 - 10:30
    14:00 - 22:00

Room facilities

  • Wheelchair users can check door widths at reception
  • Easy access for wheelchairs
  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025: : 2
  • Radio
  • Satellite TV
  • TV remote control
  • Telephone by the bed
  • Analogue modem connection in 62 rooms
  • WiFi in all rooms
  • Soundproof windows
  • Desk
  • Plan of emergency exits
  • Emergency information
  • Windows for opening
  • Bathrobes
  • Hairdryer
  • Separate luggage storage
  • Full-length mirror
  • Seating area
  • Bathroom with shower
  • Minibar
  • Centrally controlled air conditioning
  • Temperature controls: : 4
  • Fridge in 62 rooms
  • Iron + ironing board
  • Coffee machine/Tea-maker in 4 rooms

In-house services

  • Medical service
  • Shoe-polishing machine
  • Laundry service
  • Free use of an internet terminal
  • 1 bottle of mineral water
  • Parking directly by the hotel
  • Car rental
  • Porter service: Price/piece: 0,00 PLN
  • Free daily newspapers
  • Store/Mini supermarket
  • Large dogs permitted: Price/Day: 0,00 PLN
  • Pets permitted: Price/Day: 0,00 PLN
  • Air conditioning in public areas
  • Hotel safe
  • ISDN internet access in all conference rooms
  • Audiovisual conference equipment
  • Number of conference rooms: 2
  • Conference facilities for up to 50 people
  • WiFi in all conference rooms

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Hotel Demel (Kraków)

Hotel Demel (Kraków): Location and distance

Center: 3.00 km - Krakau

Airport: 9.00 km

Train station: 3.00 km - Kraków - Głowny Railway Station

Highway: 3.00 km - A4

Frequently asked questions about Hotel Demel (Kraków)

How was the Hotel Demel rated on average?
On average, the Hotel Demel was rated 7.6 by 32 former guests.
How far is the distance to the nearest train station?
The nearest train station is 3 kilometers from the Hotel Demel.
How far is the distance to the nearest airport?
The nearest airport is 9 kilometers from the Hotel Demel.
Is the hotel Hotel Demel centrally located?
The Hotel Demel is approximately 3 kilometers from the city center.
Is there parking for hotel guests at the Hotel Demel?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Coach parking space at hotel
  • Marked disabled parking space
  • Secure parking
  • Parking directly by the hotel
What are the breakfast times at the Hotel Demel?
At the Hotel Demel, breakfast is served from 07:00 to 10:30.
Is it possible to cancel the booking at the Hotel Demel free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Hotel Demel?
The hotel offers the following payment options:
  • Diners Club
  • Visa
  • Japan Credit Bureau
  • American Express
  • Mastercard
  • Billing to corporate account possible

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Evaluations of Hotel Demel (Kraków)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
32 Evaluations 16 including comments:
7.6 / 10



9.3 Excellent

Positive Taxy to the center of the Old City about 16-20 zloty, about 10 minutes. Wi-Fi was quite fast-working. Negative The lighting in the room is too poor. The lights are too dim! Also, breakfast starts from 7.00? it was too late for us.

corporate customer between 50 and 60 years


7 Good

Positive The hotel has been tastefully refurbished and looks nice, in the room and the rest of the hotel. Taxi from airport 50 - 60 Zloty. Negative The noise from other rooms and the corridor could be disturbing to some. Luckily I am a sound sleeper.

solo traveller private customer between 30 and 40 years


4.7 Appealing

Negative No Wi-Fi avaible.