Hotel Novotel Krakow City West in Kraków - 4 HOTEL INFO stars

This is what awaits you:

In the name of our whole team, we welcome you cordially to the Novotel Krakow City West. As a member of the Accor family, the Novotel Krakow City West is part of a network dedicated to providing you with total satisfaction with your accommodation. Guests ...
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Hotel description Novotel Krakow City West

In the name of our whole team, we welcome you cordially to the Novotel Krakow City West. As a member of the Accor family, the Novotel Krakow City West is part of a network dedicated to providing you with total satisfaction with your accommodation. Guests arriving by car are welcome to use the hotel's available parking spaces. Enjoy our cost-free daily newspaper. Wireless connection to the internet is available in the hotel's public rooms. Make yourself at home Our helpful team at reception is ready to cater for your every need at all times. We feature a lift for convenient access to the fetchingly furnished rooms on the upper floors. Our friendly staff will greet you in the lobby. Children are very welcome in this hotel, which has its own play area and also offers non-smoking rooms. While away the evening in our full-service eatery or the convivial hotel bar. Where you will stay Those staying in our hotel appreciate having their own cable television set available in all of our rooms. The televisions in our hotel feature satellite channels. Articles of value, like your important documents, laptop, jewellery or money, can be stored securely with the help of the strong box provided in each room. Bathrooms feature a shower, a bathtub and a hairdryer. When visiting us, our visitors are supplied with bathrooms equipped with a blow-dryer, complimentary house coats and a shower. Hotel offers the biggest rooms in town. Novotel Kraków City West is 100% smoke free from 1st of August 2013. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1976, Last complete renovation 2020, Number of floors 11, Total number of rooms 305, Rooms with connecting door 20, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, Trade fair/conference hotel, child-friendly hotel, No-smoking room 305, Family rooms available 117

AddressShow map

Al. Armii Krajowej 11, 30-150 Kraków, Poland


  • Station (Kraków - Głowny Railway Station) 3.86 km
  • City centre (Kraków) 3.02 km
  • Airport (John Paul II International Airport Kraków-Balice Airport (KRK)) 7.83 km

Service times

Earliest check-in:

3:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Coach parking space at hotel
  • Restaurant(s) 1
  • Hotel bar
  • Children's playground
  • Indoor pool
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Video surveillance of hallways
  • WLAN with Internet access in lobby
  • Fitness centre
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws

Room facilities

  • WLAN with Internet access in rooms Cost per day 0,00 PLN
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Room safe
  • Centrally controlled air conditioning
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access

In-house services

  • Pets permitted
  • Express check-out
  • Laundry service
  • Shoe-polishing machine

Hotel location

Al. Armii Krajowej 11, 30-150 Kraków - Malopolskie

Evaluations of Novotel Krakow City West

Overall 64 ratings, including comments: 28 ratings
7.8 / 10
Average rating of all hotel guests
96% of all hotel guests would recommend this hotel to their friends
Corporate customers
6.1 / 10
April 2019

Breakfast is good. Lobby bar is good.

Unfriendly staff. Received a room for people with disabilities, which is not suitable for me (mirror in the bathroom too low etc. Lack of furniture in the bathroom. The hotel did not give any information upon check-in about the breakfast, swimming pool usage, etc. Parking is payed as extra.

Corporate customers
5.6 / 10
June 2009

Price of the hotel, room furniture better than Novotel Centrum

The friendliness, language skills of the Staff are not as good as in Novotel Centrum, you have a feeling of the old ´´era´´ from before the political changes.

Couple over thirty under fourty
9.6 / 10
July 2008

Far from old town. Although there was a shuttle bus, they went infrequently.

Corporate customers
8.8 / 10
November 2007

shuttle bus downtoun

you have to stay about 8hrsdowntoun to have the shuttle bus transfer back to the hotel

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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