Hotel Best Western Premier in Kraków - 4 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • Free use of the sauna

Style of hotel and ambience

The Best Western Premier Hotel in Krakow provides business and private travellers a friendly setting for an enjoyable and relaxing stay. It offers comfortable and tastefully furnished rooms equipped with many modern amenities. In the restaurant, guests may indulge themselves to delicious culinary delights. Moreover, the Best Western Premier Hotel provides fully equipped conference facilities.

Special features of the hotel

All the rates includes lavish buffet breakfast, high speed internet access and free entrance to an indoor heated pool and a sauna. There is a large car park up to 230 cars in front of the building.

Hotel data

Hotel built in 2008, Number of floors 4, Total number of rooms 169, Number of single rooms 1, Number of double rooms 168, of which have 2 separate beds 92, of which have a double bed 69, Number of suites (separate rooms) 4, Number of rooms with air conditioning 169, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, City hotel, Business hotel, Art/design hotel, Trade fair/conference hotel, Airport hotel, Motel, No-smoking room 124

AddressShow map

Ul. Opolska 14 a, 31-323 Kraków, Poland


  • Station (Kraków - Głowny Railway Station) 3.47 km
  • City centre (Krakow) 4.5 km
  • Airport (John Paul II International Airport Kraków-Balice Airport (KRK)) 12.0 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0 PLN
  • Hotel-owned car park Fee per 24 hours 30 PLN Hourly rate 3 PLN
  • Secure parking
  • Marked disabled parking space
  • Coach parking space at hotel
  • Restaurant(s) 1 open from 12:00.00 until 22:00.00
  • Hotel bar
  • Garden terrace
  • Indoor pool open from 07:00.00 until 22:00.00
  • Sauna Fee 0,00 PLN
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby Hourly rate 0,00 PLN
  • Mobile phone reception
  • Fitness centre Fee 0,00 PLN
  • Breakfast from 06:30 o'clock to 09:30 o'clock
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Hotel staff trained in first aid

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 PLN
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 2
  • Cable TV
  • Satellite TV
  • TV remote control
  • Desk
  • Seating area
  • Telephone on the desk
  • Telephone in the bathroom
  • Room safe
  • Fridge in 169 rooms
  • Coffee machine/tea-maker in 169 rooms
  • Centrally controlled air conditioning
  • Temperature controls in 169 rooms
  • Soundproof windows
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access in 169 rooms
  • TV with international news channel
  • Water boiler in room
  • Free tea supplies in room

In-house services

  • Large dogs permitted Fee per day 50 PLN
  • Pets permitted Fee per day 50 PLN
  • Hotel safe
  • Air conditioning in public areas
  • ATM
  • Washing machine for guests
  • Express check-out
  • Business center
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • Late check-out (until 3pm local time)
  • WLAN in room
  • Store/mini supermarket
  • Babysitter Hourly rate 25 PLN
  • Adaptor for Chinese/US plugs

Hotel location

Ul. Opolska 14 a, 31-323 Kraków - Malopolskie

Evaluations of Best Western Premier

Overall 71 ratings, including comments: 30 ratings
8.4 / 10
Average rating of all hotel guests
93% of all hotel guests would recommend this hotel to their friends
Corporate customers
6.4 / 10
June 2017

low price of parking

opening hours of the local SPA

Corporate customers
6.7 / 10
June 2017

swimming pool and sauna

opening hours of the swimming pool and sauna. Low competence of the staff.

Corporate customers
1.9 / 10
May 2016

WIFI not working Bugs in the room

Corporate customers
8.2 / 10
September 2014


tens of young people were passing through the hotel bar to store their luggage in one of the hotels conference rooms // then after an hour or so they were passing the bar again. what kind of organization is it?

6.3 / 10
May 2012


Distance from centrum

Corporate customers
10 / 10
July 2011

The Hotel is very good and for sure i will reserve in it again when i come back to krakow

nothing negative

Couple over fifty under sixty
10 / 10
November 2010

Extremely friendly staff, excellent service, you were made to feel absolutely at home! Wonderful experience.

Family with children
9.4 / 10
June 2010

Generally, excellent!

The refrigerator in the room didn't work. I asked the front desk to repair it, but it was not repaired.

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

More information