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HOTEL INFO Stars

Carlton City Hotel (Singapore)

8.2

40 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Carlton City Hotel (Singapore)
Carlton City Hotel (Singapore)
Carlton City Hotel (Singapore)
Carlton City Hotel (Singapore)
Carlton City Hotel (Singapore)
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business tariff details
myHOTEL DE Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHOTEL DE members
Both business & leisure travellers
business tariff
€0.00
Single room Standard-Tariff €349.45 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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  • Free WiFi
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

In the name of our entire crew, we welcome you happily to the Carlton City Hotel. As a member of the Worldhotels family, this hotel is part of a network dedicated to providing you with total satisfaction with your accommodation. You can easily walk the few minutes from the cushy hotel to the local train station. Guests are welcome to hire a car directly from our reception and can use hotel parking during their stay. Make yourself at home Feel free to contact our helpful staff at reception around the clock. The homey hotel features a lift for its visitors. Video surveillance is operating in the lobby area. The hotel is also equipped with a roof-top garden. Where you will stay Your room's desk is perfect if you brought your work back to the hotel. Features, for instance cable television, are included in your room. Our guests enjoy the benefit of Pay TV. Right from your room you can stay informed about international affairs with the newspaper provided for. Our hotel's comfortable rooms include a strong box as well as a minibar filled with a large selection of beverages. Hotel rooms come equipped with coffee making equipment. For your convenience, we have a shower, a bathtub and a hairdryer located in our bathrooms. After you've taken a relaxing shower in your room's bathroom, reach out and grab your own personal robe. You can then dry your hair with the blow-dryer provided. Carlton City's 386 designer-inspired guestrooms feature a spacious room size of 32 sqm. Guests enjoy complimentary Wi-Fi throughout the hotel. Environmentally friendly, Carlton City is a design hotel that prides itself on being the recipients of the coveted Green Mark Platinum Award, the highest rating for green buildings in Singapore. Carlton City is a smoke-free hotel. **IMPORTANT INFORMATION** -A refundable deposit for incidentals is required upon check-in using cash or credit card, equivalent to SGD 50.00 per room per day. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in: 2013, Last complete renovation: 2013, Number of floors: 29, City hotel, Trade fair/Conference hotel, Non-smoking hotel, Number of rooms: 386, Number of singlerooms: 295, Number of double rooms: 91, Number of junior suites: 2, Number of rooms with air conditioning: 386, Number of business rooms: 386, Number of non-smoking rooms: 386, Children's beds/cots: 3, WiFi with internet access in rooms, Free internet in room,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 14:00 p.m.
Check-Out: 12:00 p.m.

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Carlton City Hotel (Singapore):

American Express Japan Credit Bureau Mastercard Visa

Service & facilities

  • Roof garden
  • Executive/Business floor
  • Reception (lobby)
  • Elevator
  • Car park is directly by hotel
  • Secure parking
  • Security patrolled car park
  • Coach parking space at hotel
  • Hotel-owned car park
  • Security guards
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of hotel lobby
  • Video surveillance of entrances
  • Video surveillance of hallways
  • Guest rooms accessed by interior entrances
  • Parking areas patrolled
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Video surveillance recorded 24 hrs a day
  • Emergency backup generators
  • Emergency exits for each floor
  • Outdoor swimming pool:
    Open 06:30 - 22:00
  • Fitness centre: Price 0,00 SGD
  • Café/Bistro

Room facilities

  • Easy access for wheelchairs
  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025: : 2
  • TV with international news channel
  • TV remote control
  • Cable TV
  • Pay TV
  • Bathroom with bathtub
  • Desk
  • Minibar
  • Room safe
  • Plan of emergency exits
  • Bathroom with shower
  • Bathrobes
  • Hairdryer
  • Individually controlled ventilation: : 386
  • Iron + ironing board in 386 rooms
  • Coffee machine/Tea-maker in 386 rooms

In-house services

  • Laundry service
  • Change of towels once a day
  • Change of linen once a day
  • Baby-Sitting
  • Free WiFi
  • Car rental
  • Business Center
  • Air conditioning in public areas
  • Safety deposit boxes at reception
  • Number of conference rooms: 2

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Carlton City Hotel (Singapore)

Carlton City Hotel (Singapore): Location and distance

Center: 2.00 km - Singapore

Airport: 35.02 km - Hang Nadim Airport (BTH)

Frequently asked questions about Carlton City Hotel (Singapore)

How was the Carlton City Hotel rated on average?
On average, the Carlton City Hotel was rated 8.2 by 40 former guests.
How far is the distance to the nearest airport?
The nearest airport is 35 kilometers from the Carlton City Hotel.
Is the hotel Carlton City Hotel centrally located?
The Carlton City Hotel is approximately 2 kilometers from the city center.
Is there parking for hotel guests at the Carlton City Hotel?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Secure parking
  • Security patrolled car park
  • Coach parking space at hotel
  • Parking areas patrolled
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Carlton City Hotel?
Breakfast is not available at the Carlton City Hotel.
Is it possible to cancel the booking at the Carlton City Hotel free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Carlton City Hotel?
The hotel offers the following payment options:
  • American Express
  • Japan Credit Bureau
  • Diners Club
  • Mastercard
  • Visa

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Evaluations of Carlton City Hotel (Singapore)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
40 Evaluations 28 including comments:
8.2 / 10

corporate customer between 40 and 50 years

25.09.19

5.9 Sufficient

Negative breakfast & service is awful.

corporate customer between 50 and 60 years

03.12.18

8.7 Very good

Positive bath setup and cleanliness view Negative missing coffee maker

couple between 30 and 40 years

13.11.17

9.7 Excellent

Positive Warm welcomed and friendly of staffs. The location is very good Negative N/A

anonymous between 40 and 50 years

26.09.17

7.5 Good

Negative On a few occasions, I noticed that door staff was willing to go outside of hotel premise to call for taxi for western guests but not for Asian guests

corporate customer between 40 and 50 years

13.10.16

9.8 Excellent

Positive I liked the people working at the hotel. Everyone I met at the hotel - reception, 3rd floor restaurant, house keeping - had a very professional and warm hearted services. I would very much like to thank Kesevan at the reception when I checked in. Flyin Negative The temperature at the hotel is too low I felt – at the lobby, elevator hall, restaurants, et al. I switched off the air conditioner in my room and still could feel comfortable. To set the temperature 1, or 2 degrees higher will enhance the health condi