Carlton City Hotel in Singapore - 5 HOTEL INFO stars

This is what awaits you:

  • WLAN in room

Hotel description Carlton City Hotel

In the name of our entire crew, we welcome you happily to the Carlton City Hotel. As a member of the Worldhotels family, this hotel is part of a network dedicated to providing you with total satisfaction with your accommodation. You can easily walk the few minutes from the cushy hotel to the local train station. Guests are welcome to hire a car directly from our reception and can use hotel parking during their stay. Make yourself at home Feel free to contact our helpful staff at reception around the clock. The homey hotel features a lift for its visitors. Video surveillance is operating in the lobby area. The hotel is also equipped with a roof-top garden. Where you will stay Your room's desk is perfect if you brought your work back to the hotel. Features, for instance cable television, are included in your room. Our guests enjoy the benefit of Pay TV. Right from your room you can stay informed about international affairs with the newspaper provided for. Our hotel's comfortable rooms include a strong box as well as a minibar filled with a large selection of beverages. Hotel rooms come equipped with coffee making equipment. For your convenience, we have a shower, a bathtub and a hairdryer located in our bathrooms. After you've taken a relaxing shower in your room's bathroom, reach out and grab your own personal robe. You can then dry your hair with the blow-dryer provided. Carlton City's 386 designer-inspired guestrooms feature a spacious room size of 32 sqm. Guests enjoy complimentary Wi-Fi throughout the hotel. Environmentally friendly, Carlton City is a design hotel that prides itself on being the recipients of the coveted Green Mark Platinum Award, the highest rating for green buildings in Singapore. Carlton City is a smoke-free hotel. **IMPORTANT INFORMATION** -A refundable deposit for incidentals is required upon check-in using cash or credit card, equivalent to SGD 50.00 per room per day. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2013, Last complete renovation 2013, Number of floors 29, Total number of rooms 386, Number of single rooms 295, Number of double rooms 91, Number of junior suites 2, Number of rooms with air conditioning 386, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Number of business rooms 386, Hotel, City hotel, Trade fair/conference hotel, No-smoking hotel, No-smoking room 386, Children's beds/cots 3

AddressShow map

Gopeng Street 1, 078862 Singapore, Singapore


  • Station 0.2 km
  • City centre (Singapore) 2.35 km
  • Airport (Singapore Changi International Airport (SIN)) 18.65 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Car park is directly by hotel
  • Secure parking
  • Security patrolled car park
  • Coach parking space at hotel
  • Executive/business floor
  • Café/bistro
  • Roof garden
  • Outdoor swimming pool open from 06:30.00 until 22:00.00
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • Fitness centre Fee 0 SGD
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Parking areas patrolled
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators

Room facilities

  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 2
  • Cable TV
  • Pay-TV
  • TV remote control
  • Desk
  • Room safe
  • Mini-bar
  • Coffee machine/tea-maker in 386 rooms
  • Iron + ironing board in 386 rooms
  • Individually controlled ventilation in 386 rooms
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Plan of emergency exits
  • TV with international news channel

In-house services

  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Business center
  • Car rental
  • Laundry service
  • WLAN in room
  • Towels changed every 1 day(s)
  • Beddings changed every 1 day(s)
  • Babysitter

Hotel location

Gopeng Street 1, 078862 Singapore - Tanjong Pager

Evaluations of Carlton City Hotel

Overall 40 ratings, including comments: 28 ratings
7.8 / 10
Average rating of all hotel guests
92% of all hotel guests would recommend this hotel to their friends
Corporate customers
5.9 / 10
September 2019

breakfast & service is awful.

Corporate customers
8.7 / 10
December 2018

bath setup and cleanliness view

missing coffee maker

Corporate customers
9.7 / 10
November 2017

Warm welcomed and friendly of staffs. The location is very good


Corporate customers
7.5 / 10
September 2017

On a few occasions, I noticed that door staff was willing to go outside of hotel premise to call for taxi for western guests but not for Asian guests

Corporate customers
9.8 / 10
October 2016

I liked the people working at the hotel. Everyone I met at the hotel - reception, 3rd floor restaurant, house keeping - had a very professional and warm hearted services. I would very much like to thank Kesevan at the reception when I checked in. Flying in with the mid-night flight from Bangalore to Singapore, I was exhausted by the time I reached the hotel. He immediately looked for a prepared room and allowed me to use the room. Since I had to go to the office for work that morning, to be able to take a shower and relax a bit in the room really gave me fresh energy. He has a great sense of humor, as well. I truly thank him for the services he provided and for who he is as a person.

The temperature at the hotel is too low I felt – at the lobby, elevator hall, restaurants, et al. I switched off the air conditioner in my room and still could feel comfortable. To set the temperature 1, or 2 degrees higher will enhance the health conditions of the people who work and stay at the hotel and it will save the precious energy, I thought.

Corporate customers
9.0 / 10
November 2015

Good interiors, friendly and knowledgeable staff

Not much vegetarian options in breakfast

Corporate customers
7.7 / 10
August 2015

Good public transport connection, nice little neighborhood, friendly staff

on the weekend breakfast room is very busy after 9 am.

Corporate customers
6.4 / 10
June 2015

Location very good

Corporate customers
6.8 / 10
June 2015

Good location

The usual small room in an expensive Singapore hotel.

4.2 / 10
June 2015



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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

More information