IntercityHotel Dammtor-Messe in Hamburg - 4 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Use of the public transport network valid for the whole stay
  • WLAN in room

Hotel description IntercityHotel Dammtor-Messe

Our whole crew would like to happily welcome you to the InterCityHotel Dammtor-Messe. As a member of the Steigenberger Hotel Group family, the InterCityHotel Dammtor-Messe is part of a network dedicated to providing you with total satisfaction with your accommodation. Access to the WiFi connection is available from the public areas in the hotel. Make yourself at home Leave valuables in our hotel safe. The upper floors of the comfortable hotel are reached easily with the elevator. Our impressive lobby will start your trip off right. Take advantage of the garden terrace. Culinary greetings from the kitchen We also serve a variety of meals in the hotel's restaurant. Diabetics and vegetarians will be pleased to see that suitable meals for them are also on the menu. Or you can visit the hotel's bar for a nightcap with your friends. Where you will stay Your room's desk is ideal if you brought your work back to the hotel. For some in-room entertainment simply switch on the satellite TV set and watch your favourite programmes. You will find a safety deposit box as well as a minibar stocked with a large amount of beverages in all of our rooms. Our hotel's visitors are supplied with rooms equipped with a properly functioning landline. Not only will you find a shower in your bathroom but also a blow-dryer. Soundproof windows are a feature in all rooms at our hotel. 6 conference and function rooms, business corner, free WiFi with a bandwidth of > 256 kb/s, FreeCityTicket for local public transport in Hamburg Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2014, Number of floors 12, Total number of rooms 275, Number of single rooms 134, Number of double rooms 141, of which have 2 separate beds 83, Number of rooms with air conditioning 275, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, Business hotel, Trade fair/conference hotel, No-smoking room 263, DEHOGA Rating 4, DEHOGA Rating valid until 2019-10-17

AddressShow map

St. Petersburger Str. 1, 20355 Hamburg, Germany


  • Station (Hamburg Hbf) 3.2 km
  • City centre (Hamburg) 2.0 km
  • Airport (Hamburg Airport (HAM)) 10.3 km
  • Highway 6.0 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Electronic cash
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal
  • Car park is a 2-minute walk away
  • Garage in the hotel Fee per 24 hours 16 EUR Hourly rate 2 EUR
  • Restaurant(s) 1
  • Hotel bar
  • Café/bistro
  • Fire alarm
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • WLAN with Internet access in lobby Hourly rate 0,00 EUR Fee per day 0,00 EUR
  • Mobile phone reception
  • Door with spy-hole in 275 rooms
  • Breakfast
  • Vegetarian food available
  • Diabetic food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Visual alarms for the Deaf/Hard of Hearing in public areas
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Automated external defibrillator on site (AED)

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 EUR
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 3
  • Satellite TV
  • TV remote control
  • Desk
  • Telephone on the desk
  • Room safe
  • Mini-bar
  • Temperature controls in 275 rooms
  • Soundproof windows
  • Make-up mirror
  • Hairdryer
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel

In-house services

  • Large dogs permitted Fee per day 15,00 EUR
  • Pets permitted Fee per day 15,00 EUR
  • Hotel safe
  • Air conditioning in public areas
  • Meets ISO 14001 environmental management standard
  • Express check-out
  • Free daily newspapers
  • Business center
  • Laundry service
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • Use of the public transport network valid for the whole stay
  • WLAN in room

Hotel location

St. Petersburger Str. 1, 20355 Hamburg - Sternschanze

Evaluations of IntercityHotel Dammtor-Messe

Overall 261 ratings, including comments: 152 ratings
8.1 / 10
Average rating of all hotel guests
85% of all hotel guests would recommend this hotel to their friends
Corporate customers
6.3 / 10
February 2019

Very clean and quite rooms.

Was told breakfast is included while check-in and was asked to pay for breakfast while check-out.

Corporate customers
8.3 / 10
January 2019

provided 2 days transportation card

normal breakfast

Corporate customers
8.2 / 10
September 2018

Room service not too intrusive, good location.

Staff should be more friendly and helpful, party of ours had a problem getting correct VAT receipt for our stay.

Corporate customers
1.0 / 10
September 2018

They cancelled my reservation without letting me know.

Corporate customers
5.4 / 10
September 2018

Nearby areas, bed

- Free wifi is awful quality and if you'd like to have better connection you have to pay 8 euro/day - No kettle, spoon etc. - 87,5 euro instead of 85 euro as listed - they add some eco taxes which they don't write here about

Corporate customers
10 / 10
February 2018

New and modern Hotel, nice room, very silent, they had included a free public Transport ticket for the Duration of my trip! too bad I discovered it only at check in and had already bought a weekly ticket! Staff very nice, changed me from a single bed room to a queen size bed room.

the hangers for the Pants are different from the regular hangers and do not hold the Pants. Hotel is right at the messe, which is perfect if you are going to the messe, not so good if you are not, as you Need to walk 10 min to get to subway and 15-20min to find eating spots and some night life.

Corporate customers
6.4 / 10
September 2017

The location is very far from the underground. There is no kettle in the room plus the wifi is very very slow.

Corporate customers
6.8 / 10
August 2017

* Allow Early Check-in * Clean and Tidy

* Far from U and S Rail Station * No Water Boiler * No iron in room * No steam iron * VERY slow (1 Mbps only) and unstable wifi (keep on requesting login) * Rubbish Bin in the room (not the one in toilet) did not have plastic bag. * Do not provide multi-socket plug which can fit every type of socket head. * Can hear noise generated by neighbor especially they move the chair

Corporate customers
9.2 / 10
July 2017

New rooms, free tickets for HVV

On check-in they locked cash on Card+50euro. On check-out I have paid again. I needed Card Limit for 2 payments + 50euro.

Corporate customers
3.3 / 10
October 2016

One particular front desk staff was nice. She made sure that guests were well taken care off.

No hot water available during my visit (Autum). Would be nice to have some when weather is getting colder.

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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