Carlton Hotel Singapore - 4 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Use of sun lounger during your stay
  • Free use of the sauna

Hotel description Carlton Hotel Singapore

The Carlton Singapore is one of the island's best located luxury hotels. Singapore's largest underground shopping mall, busiest convention centres, and the cultural heritage and entertainment zone are just outside.

A stay at the Carlton Hotel, Singapore epitomises modern comfort. Guests can relax by the outdoor swimming pool, on a sundeck, in cabanas, or enjoy gastronomic delights at the Carlton Singapore's restaurants. Business guests are well served by a choice of meeting rooms, supported by a dedicated team of planners who ensure that every event is a success. The Carlton Singapore is a member of the Worldhotels First Class Collection.

All 914 rooms provide contemporary comfort, with high-speed Internet, IDD telephones, coffee and tea-making facilities, and climate control. The best experience from the choice of luxury hotels which Singapore offers to the modern business traveler.

The Carlton Hotel Singapore is conveniently located at the crossroad of the largest underground shopping mall, busiest financial and convention centres, and minutes away from cultural and entertainment zones. Transportation services are easily accessible with City Hall MRT station just 5 minutes walking distance from the hotel, and 20 minutes drive from Changi Airport. All 940 elegant guestrooms and suites are equipped with Internet Protocol television and phone as well as King or Twin size Sealy Posturepedic mattress for absolute comfort. Newly refurbished rooms and suites in the Main Tower and Executive Wing offer sleek and stylish accommodation while rooms in the Premier Wing offer the ultimate comfort and elegance to suit your every need. Guests staying in Club Rooms and Suites will enjoy complimentary breakfast, beverages and evening cocktails with hors d’oeuvres in total privacy and comfort. Modern business facilities, including complimentary Wi-Fi allow guests to settle work efficiently in style at two Club Lounges - Executive Club Lounge or Premier Club Lounge. The hotel also offers 13 flexible function rooms to suit any event or occasion. Lifestyle and wellness includes: 1. Swimming pool - Enjoy a leisurely swim or relax at the cabanas or sun deck while enjoying a cocktail from Equator @ Poolside. 2. Gym - Our gym offers a full set of cardiovascular and weight training equipment as well as dedicated male and female saunas to help you detox after an energising workout. Food and Beverage includes: 1. Wah Lok - An award-winning Cantonese Restaurant serving one of the best Cantonese cuisines in Singapore. 2. Cafe Mosaic - All-day dining restaurant serving international cuisine and local favourites. 3. Tuxedo - Tuxedo Café & Pâtisserie offers freshly brewed Italian coffee and handcrafted pastries baked daily by our Pastry Chefs. 4. Gravity Bar - Enjoy live music by our resident band or relax with a variety of drinks and bar snacks. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1988, Last complete renovation 2015, Number of floors 26, Total number of rooms 940, Number of single rooms 0, Number of double rooms 940, of which have 2 separate beds 188, of which have a double bed 752, Rooms with connecting door 86, Number of suites (separate rooms) 10, Number of rooms with air conditioning 940, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Trade fair/conference hotel, child-friendly hotel, No-smoking room 891, Mandarin speaking staff during the day

AddressShow map

Bras Basah Road 76, 189558 Singapore, Singapore


  • City centre (Singapore) 0.46 km
  • Airport (Singapore Changi International Airport (SIN)) 21.0 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park Fee per 24 hours 30 SGD Hourly rate 3 SGD
  • Car park is directly by hotel
  • Secure parking
  • Security patrolled car park
  • Coach parking space at hotel
  • Executive/business floor
  • Restaurant(s) 4
  • Hotel bar
  • Café/bistro
  • Outdoor swimming pool
  • Sauna
  • Health and beauty center
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • Fitness centre
  • Breakfast from 06:00 o'clock to 10:30 o'clock
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Visual alarms for the Deaf/Hard of Hearing in guest rooms
  • Visual alarms for the Deaf/Hard of Hearing in hallways
  • Visual alarms for the Deaf/Hard of Hearing in public areas
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)
  • Hotel staff Red Cross Certified in CPR
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Automated external defibrillator on site (AED)
  • Chopsticks in hotel restaurant

Room facilities

  • Pay-TV
  • Internet TV
  • Radio
  • Room safe
  • Mini-bar
  • Coffee machine/tea-maker
  • Centrally controlled air conditioning
  • Hairdryer
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • Complimentary slippers provided in room
  • Chinese TV channel

In-house services

  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Baby monitor available
  • Express check-out
  • Business center
  • Laundry service
  • 1 bottle of mineral water
  • Use of sun lounger during your stay
  • Free use of the sauna
  • WLAN in room
  • Towels changed every 1 day(s)
  • Beddings changed every 1 day(s)
  • Pets not allowed
  • Room service from 00:00.00 until 23:59.00
  • Babysitter
  • Adaptor for Chinese/US plugs

Hotel location

Bras Basah Road 76, 189558 Singapore -

Evaluations of Carlton Hotel Singapore

Overall 117 ratings, including comments: 73 ratings
7.8 / 10
Average rating of all hotel guests
89% of all hotel guests would recommend this hotel to their friends
Corporate customers
7.1 / 10
May 2019

Location is great, it is very close (walking distance) to shopping malls, restaurants, subway and a short taxi ride to the Bayer Singapore office. Clean, adequate amenities and comfortable stay as a business hotel. Hotel staff is professional, friendly and helpful.

It is quite central and in the evenings there are some noises from the traffic (but the soundproofing walls are still OK).

Corporate customers
5.1 / 10
May 2019

Rooms and Ambiance

unprofessional and humiliating behavior of Staff, Specially Mr. Parthi. Advise the hotel to fire him. On behalf of Bayer my agent did the payment on Friday and send them the proof of payment, unfortunately they were unable to verify the payment. They had arrested our doctors not allowing them to checkout, despite our calls and emails. At last HCP pay by their own in USD because otherwise they missed the flight. Please take serious action against Mr. Parthi who blocked the room not allowing my HCP's to go into the room but charged late checkout.

Corporate customers
9.3 / 10
November 2018

Size of room, very broad choice of breakfast


Corporate customers
8.0 / 10
March 2018

The friendliness of the staff

Solo traveller
8.7 / 10
February 2018

Location for easy access to everywhere in Singapore. Close to MRT station.

Expensive for rooms with bath tub.

Corporate customers
6.7 / 10
November 2017



Corporate customers
5.8 / 10
July 2017

Nice room atmosphere

The front desk and housekeeping taking away the in-room smartphone after I had paid for the hotel room in advance

Corporate customers
6.8 / 10
June 2017

free chocolate drink instead of coffee, inside the room

unstable wifi

Corporate customers
8.3 / 10
May 2017

Views from the room. Access to the MRT.

Options for Vegan/Vegetarian can be improved. Taxi wait period is long.

Corporate customers
5.9 / 10
April 2017

difficult to obtain taxi when it is raining

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

More information