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HOTEL INFO Stars

Hotel Arcotel Onyx (Hamburg)

Center 2.00 km Train station 3.00 km Airport 9.00 km
8.8

506 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Arcotel Onyx (Hamburg)
Hotel Arcotel Onyx (Hamburg)
Hotel Arcotel Onyx (Hamburg)
Hotel Arcotel Onyx (Hamburg)
Hotel Arcotel Onyx (Hamburg)
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business tariff details
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This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
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business tariff
€0.00
Single room Standard-Tariff €191.53 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Arcotel Onyx (Hamburg)

  • Free use of an internet terminal
  • Free WiFi
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

ARCOTEL Onyx, Hamburg

 

Immerse yourself in the intimate and inviting atmosphere of the supremely stylish Arcotel Onyx in the fashionable and vibrant Hamburg district of St. Pauls. Luxurious amenities and a warm welcome from attentive staff awaits guests at this dynamically designed hotel, in addition to a state of the art fitness suite and a sublime spa. The exceptional location of the hotel means guests can enjoy easy access to the city's stunning sights; enjoy an idyllic wander around the harbour at sunset, marvel at architectural masterpieces in the historic city centre or watch an exhilarating musical in a nearby theatre. However you decide to spend your romantic retreat, the helpful staff are on hand to offer insightful tourist advice and other convenient services.

 

Sink into the supreme softness and premium quality of the expansive mattresses in every bright and neutrally decorated room. Exclusively designed furniture and opulent soft furnishings compliment a luxurious array of amenities featured in every room; enjoy the crisp picture of your satellite television, a refreshing beverage from the mini bar and high speed internet. Admire gorgeous city vies from the comfort of your window seat while sipping a freshly brewed cup of quality tea.

 

Indulge in tasty pastries and creamy cheeses or stay healthy with fresh fruit and crunchy muesli at the varied breakfast buffet. Peruse the daily newspapers and sip freshly ground coffee in the bright and ambient settings of the Weiner breakfast bistro. Take a break from sightseeing to spoil your taste-buds at the Bar Weiner Café; a decadent selection of creamy cakes and Viennese specialties made on the on-site patisserie are served amongst speciality hot beverages in the inviting surroundings of the café.

The whole building is equipped with WLAN internet access. To relax and unwind, guests may use the hotel's spa and fitness area free of charge. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in: 2012, Number of floors: 7, City hotel, Art/Design hotel, Trade fair hotel, Non-smoking hotel, Children-friendly hotel, Business hotel, All-season opened, Number of rooms: 215, Number of double rooms: 215, Of which are suitable as three-bed rooms: 11, Number of rooms with internal connecting door: 4, Number of suites/appartments: 4, Number of junior suites: 7, Number of apartments: 2, Number of rooms with air conditioning: 215, Number of luxury rooms: 176, Number of business rooms: 25, Number of non-smoking rooms: 215, Hypoallergenic rooms: 2, Family room available:, Children's beds/cots: 7, DSL/Broadband internet access, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 15:00 p.m.
Check-Out: 12:00 p.m.

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Hotel Arcotel Onyx (Hamburg):

Visa American Express Mastercard Electronic cash

Service & facilities

  • Elevator
  • Reception (lobby)
  • Mobile phone reception
  • Public internet terminal:
  • WiFi with internet access in lobby
  • Secure parking for bicycles/motorbikes
  • Car park is directly by hotel
  • Marked disabled parking space
  • Secure parking
  • Garage in hotel Price/Day 20,00 EUR
  • Parking Price/Day 20,00 EUR
  • Hotel-owned car park
  • Fire alarm
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Smoke detectors
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Security guards
  • Automated external defibrillator on site (AED)
  • Hotel staff trained in cardiopulmonary resuscitation (CPR)
  • Hotel complies with country/state/local fire prevention laws
  • Guest room doors self-closing
  • All guest rooms equipped with sprinklers
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Video surveillance recorded 24 hrs a day
  • Building meets all current local/state/country building codes
  • Hallways equipped with fire exstinguishers
  • Parking area equipped with lights
  • Hotel staff trained in first aid
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Hotel has emergency lighting
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Parking areas patrolled
  • Number of doors with spyhole in room: 215
  • Number of doors with security lock in room: 215
  • Breakfast: 06:00 - 10:00
  • Hotel bar
  • Café/Bistro

Room facilities

  • Easy access for wheelchairs
  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025: : 2
  • Telephone by the bed
  • TV with international news channel
  • Cable TV
  • TV remote control
  • Radio
  • Telephone on the desk
  • WiFi in all rooms Price/Hour 0,00 EUR
  • DSL/Broadband internet access in 215 rooms
  • Plan of emergency exits
  • Emergency information
  • Room safe
  • Separate luggage storage
  • Seating area
  • Full-length mirror
  • Bathroom with bathtub
  • Make-up mirror
  • Windows for opening
  • Soundproof windows
  • Bathroom with shower
  • Desk
  • Hairdryer
  • Bathrobes
  • Centrally controlled air conditioning
  • Temperature controls: : 215
  • Coffee machine/Tea-maker in 215 rooms

In-house services

  • Laundry service
  • Medical service
  • Shoe-polishing service
  • Shoe-polishing machine
  • Change of towels once a day
  • Change of linen every 3 days
  • Free use of an internet terminal
  • Free WiFi
  • Express check-out
  • Classic concierge service
  • Porter service: Price/piece: 0,00 EUR
  • Free daily newspapers
  • Business Center
  • Large dogs permitted: Price/Day: 15,00 EUR
  • Hotel safe
  • Air conditioning in public areas
  • Elevator-service available

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Hotel Arcotel Onyx (Hamburg)

Hotel Arcotel Onyx (Hamburg): Location and distance

Center: 2.00 km - Hamburg

Airport: 9.00 km

Train station: 3.00 km - Hamburg Hbf

Highway: 4.31 km - A255 - Abzweig Veddel - Anschluß Neue Elbbrücken

Frequently asked questions about Hotel Arcotel Onyx (Hamburg)

How was the Hotel Arcotel Onyx rated on average?
On average, the Hotel Arcotel Onyx was rated 8.8 by 506 former guests.
How far is the distance to the nearest train station?
The nearest train station is 3 kilometers from the Hotel Arcotel Onyx.
How far is the distance to the nearest airport?
The nearest airport is 9 kilometers from the Hotel Arcotel Onyx.
Is the hotel Hotel Arcotel Onyx centrally located?
The Hotel Arcotel Onyx is approximately 2 kilometers from the city center.
Is there parking for hotel guests at the Hotel Arcotel Onyx?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Secure parking for bicycles/motorbikes
  • Marked disabled parking space
  • Secure parking
  • Parking areas patrolled
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Hotel Arcotel Onyx?
At the Hotel Arcotel Onyx, breakfast is served from 06:00 to 10:00.
Is it possible to cancel the booking at the Hotel Arcotel Onyx free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Hotel Arcotel Onyx?
The hotel offers the following payment options:
  • Diners Club
  • Visa
  • American Express
  • Mastercard
  • Electronic cash

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Evaluations of Hotel Arcotel Onyx (Hamburg)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
506 Evaluations 290 including comments:
8.8 / 10

corporate customer up to 30 years

10.06.19

6.7 Satisfying

Positive room was big, and the bed was confortable downstairs there's a bar and they also have some snacks if you're hungry Gym is small, but as I was there I was the only one - also they have a nice lounge with tea and free apples (pretty nice after hitting the Negative I asked for an iron several days and they said that none are available.. After I left I was charged because "I used the minibar" - which did not happen. Also a colleague whom I was travelling with got the same issues which are really not pleasant.

corporate customer between 40 and 50 years

18.09.18

9.3 Excellent

Positive Location, friendly staff, amenities.

anonymous over 60 years

14.03.18

5.7 Sufficient

Positive The room was interestingly decorated - a plus. Negative No opportunity to wash your hands in the toilet room. Poor quality of breakfast, especially sausage and cheese. For this price, we spent close to 500 € for two nights I expect definitely more. Apart from that the bathroom room was not properly prepared

couple between 40 and 50 years

15.08.16

9.4 Excellent

Positive Hotel was lovely and good price. Beds and pillows were comfy. Room was very clean. Reception area was nice as were the staff. Negative Hotel is right at the start of Reeperbahn which is not an area that everyone will like...

couple up to 30 years

01.08.15

8.3 Very good

Positive Sehr sauber, tolles Zimmer, sehr bequemes Bett Negative Kein Waschbecken bei der Toilette, Frühstück zu teuer