Hotel Arcotel Kaiserwasser in Vienna - 4 HOTEL INFO stars

This is what awaits you:

  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • WLAN in room

Hotel description Arcotel Kaiserwasser

Business hours of reception: 24 hours

The 4-star-superior-hotel ARCOTEL Kaiserwasser perfectly fits into the new impressive Viennese skyline along the Danube River opposite the UNO City and the Austria Centre Vienna. Due to its location and well-designed ambience, it combines parallel worlds, such as nature and city, and provides a symbiosis of business and relaxation.

There is a total of 282 hotel rooms available to guests, offering room service and equipped with air conditioning, safe, mini bar, telephone, internet access (cable and WIFI), radio, desk, bathroom with shower or bathtub and a hairdryer.

Take a seat in the restaurant or on the terrace overlooking the oxbow lake Kaiserwasser. The menu is as international as are the guests! Seasonal highlights complemented by good wines make every dinner a delightful experience.

Meeting facilities with state-of-the-art conferencing technology for up to 320 people, a generous wellness centre, the restaurant UNO with a terrace and the U-ONE bar with a winter garden will certainly exceed all expectations!

The extensive wellness centre ensures recreation and relaxation and presents themed shower, steam bath, sauna, ultramodern fitness equipment with screens for TV and internet access and a Nintendo Wii Game Room. You can get a lot of fresh air in the marvellous park with its direct access to the green recreational area at the Alte Donau oxbow lake with a beach!


Meeting facilities for up to 320 people, a generous wellness centre, restaurant UNO with a terrace and the U-ONE bar with its winter garden will certainly exceed all of your expectations! Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2007, Number of floors 5, Total number of rooms 282, Number of single rooms 20, Number of double rooms 242, of which have 2 separate beds 84, of which have a double bed 177, Rooms with connecting door 50, Number of suites (separate rooms) 12, Number of junior suites 4, Number of apartments 3, Number of rooms with air conditioning 282, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Number of luxury rooms 178, Number of business rooms 79, Hotel, City hotel, Business hotel, Art/design hotel, Trade fair hotel, Trade fair/conference hotel, No-smoking room 282, Children's beds/cots 5, WKO-FVH Rating 4, WKO-FVH Rating valid until 2016-06-17

AddressShow map

Wagramer Str.8, 1220 Vienna, Austria


  • Station (Wien - Hauptbahnhof) 5.93 km
  • City centre (Wien) 0.0 km
  • Airport (Vienna International Airport (VIE)) 17.66 km
  • Highway (Exit 3 Reichsbrücke/UnoCity/Vienna International Center) 0.0 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0,00 EUR
  • Hotel-owned car park Fee per 24 hours 25 EUR Hourly rate 3,50 EUR
  • Secure parking
  • Marked disabled parking space
  • Garage in the hotel Fee per 24 hours 25 EUR Hourly rate 3,50 EUR
  • Parking with charging facility for electric cars
  • Secure parking for bicycles/motorbikes
  • Restaurant(s) 1 open from 06:30.00 until 10:00.00 and from 12:00 until 22:00.00
  • Hotel bar
  • Open-air restaurant/beer garden, etc.
  • Garden/park
  • Sunbathing lawn
  • Garden terrace
  • Children's playground
  • Sauna
  • Turkish bath
  • Fitness room
  • Health and beauty center open from 06:00.00 until 22:00.00
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • WLAN with Internet access in lobby Hourly rate 0,00 EUR Fee per day 0,00 EUR
  • Mobile phone reception
  • Fitness centre
  • Breakfast from 06:30 o'clock to 10:00 o'clock
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Parking area equipped with lights
  • Emergency back-up generators
  • Hotel staff trained in first aid
  • Hotel staff trained in automated external defibrillator usage (AED)

Room facilities

  • Wheelchair users can check door widths at reception
  • WLAN with Internet access in rooms
  • Cable TV
  • TV remote control
  • Radio
  • CD player
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • ISDN connection
  • Room safe
  • Mini-bar
  • Kitchenette in 5 rooms
  • Fridge in 282 rooms
  • Coffee machine/tea-maker in 282 rooms
  • Temperature controls in 282 rooms
  • Soundproof windows
  • Windows for opening
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel
  • Complimentary slippers provided in room
  • Water boiler in room
  • Free tea supplies in room

In-house services

  • Large dogs permitted Fee per day 15,00 EUR
  • Pets permitted Fee per day 15,00 EUR
  • Hotel safe
  • Air conditioning in public areas
  • Porter service Cost per item 6 EUR
  • Free daily newspapers
  • Shuttle service to the airport Fee 8,00 EUR
  • Business center
  • Secretarial services
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing machine
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • WLAN in room
  • Room service from 12:00.00 until 22:00.00
  • Limousine service
  • Local map and destination/city information in Mandarin
  • Adaptor for Chinese/US plugs

Hotel location

Wagramer Str.8, 1220 Vienna - Donaustadt

Evaluations of Arcotel Kaiserwasser

Overall 224 ratings, including comments: 110 ratings
8.3 / 10
Average rating of all hotel guests
97% of all hotel guests would recommend this hotel to their friends
Couple over sixty
8.2 / 10
June 2017

Location and service

It would be god to install thermostatic batteries for showers. WIFI - mobile phone could not be connected

Corporate customers
6.4 / 10
December 2015

good location

dark rooms theredfore difficult to work with oofice tools

Corporate customers
8.1 / 10
January 2014

free WLAN

choice of tea

Corporate customers
7.5 / 10
May 2012

Overall a friendly, clean business hotel with a great terrasse restaurant for haveing breakfast in the morning sun. Staff is friendly.

through having kept the windows closed the noise from the street in front of the hotel was very loud.

Corporate customers
4.0 / 10
April 2012

Good location,

The free internet very slow.not much choice in menu and pricey.

Corporate customers
8.7 / 10
November 2011

Super friendly staff no matter where had been at the reception // gym is nice with a great view equipped with treadmills, bike, crosstrainer - no weights

Nothing - only parking is quite costly with ~ 18.00 EUR per night

Private Solo traveller
8.1 / 10
April 2011

Booked a travel package through the hotel that included discounts and tickets to local attractions

Corporate customers
10 / 10
March 2011

cosy environment, bath robes in the wellness area

9.1 / 10
December 2010

Very nice hotel in a perfect location. Just 1 minute to the metro station, therefore it's easy to get anywhere in the city center within 10-20 minutes the most. Wellness area is truly fantastic. Attentive and helpful staff.

Couple over thirty under fourty
9.1 / 10
August 2010

Everything was nice and pleasant, elegant and friendly.

We had only one remark, the mattrases were soft, could have been slightly harder.

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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