Best Western Plus Hotel Arcadia in Vienna - 3 HOTEL INFO stars

This is what awaits you:

  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • WLAN in room

Style of hotel and ambience

Enjoy a nice stay at this city hotel where the accommodations are modern and brightly furnished and the colour violet accompanies you through the facilities. In the friendly breakfast room, you can enjoy a healthy start into the day. Wi-Fi is available for free.

Special features of the hotel

Free highspeed wireless internet, Sauna and Fitnessroom. Aircondition in all rooms. Naturally we are a non-smoking hotel.

Hotel data

Hotel built in 2013, Last complete renovation 2013, Last partial renovation 2018, Number of floors 10, Total number of rooms 72, Number of single rooms 16, Number of double rooms 52, of which have 2 separate beds 30, Number of apartments 4, Number of rooms with air conditioning 72, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 11:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Trade fair hotel, Trade fair/conference hotel, family-run hotel, No-smoking room 72

AddressShow map

Max-Winter-Platz 5, 1020 Vienna, Austria


  • Station (Wien - Hauptbahnhof) 4.29 km
  • City centre (Wien) 2.3 km
  • Airport (Vienna International Airport (VIE)) 17.62 km
  • Highway (Ausfahrt Richtung B8–Vienna International Center–Donaucity) 2.0 km

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

2:00 PM

Latest check-out:

11:00 AM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash
  • Travelers' checks
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal
  • Garage in the hotel Fee per 24 hours 18 EUR
  • Garage is a 1-minute walk away
  • open from 00:00.00
  • Hotel bar
  • Garden/park
  • Garden terrace
  • Children's playground
  • Sauna Fee 0 EUR
  • Turkish bath Hourly rate 0 EUR
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • WLAN with Internet access in lobby
  • Mobile phone reception
  • Door with spy-hole in 36 rooms
  • Breakfast from 07:00 o'clock to 10:00 o'clock
  • Vegetarian food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarm in hallways
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Video surveillance recorded 24 hrs a day

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0 EUR
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 1
  • Satellite TV
  • TV remote control
  • Radio
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Room safe
  • Mini-bar
  • Kitchenette in 4 rooms
  • Fridge in 4 rooms
  • Coffee machine/tea-maker
  • Microwave oven in 4 rooms
  • Iron + ironing board
  • Temperature controls in 72 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with shower
  • Heated towel rack in bathroom
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access in 72 rooms
  • TV with international news channel
  • Water boiler in room
  • Free tea supplies in room

In-house services

  • Large dogs permitted Fee per day 10 EUR
  • Pets permitted Fee per day 10 EUR
  • Hotel safe
  • Air conditioning in public areas
  • Baby monitor available
  • Porter service
  • Laundry service
  • Shoe-polishing machine
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • WLAN in room

Hotel location

Max-Winter-Platz 5, 1020 Vienna - Leopoldstadt

Evaluations of Best Western Plus Hotel Arcadia

Overall 67 ratings, including comments: 46 ratings
7.6 / 10
Average rating of all hotel guests
Corporate customers
4.4 / 10
May 2019

The shower and the sink was in the same room as the bed, which makes it a bit uncomfortable. The overall room was very small and the bed was very small. The hotel had no garage on the premises, but a bit further away. Entrance in the garage is very tricky if you have a wider car.

Corporate customers
9.3 / 10
August 2017

good Location (Prater in vicinity) and park around

Corporate customers
5.8 / 10
August 2017

Clean room and hotel. Not too friendly but helpful staff. Walking distance to Prater

Claustrophobic small room (standard single) with a very unattractive view to the inner courtyard. At least in the first floor, there was a lot of noise from 6am on. Mattress was warn (sags in the middle).

Couple over sixty
8.7 / 10
July 2015

soweit alles.war eine baustelle nebenan,aber der lärm hielt sich in grenzen,fruestück sehr reichaltig.vekehrs günstig gelegen.5 min zu Ubahn und bus..everything building work next door but noise was acceptable good breakfast underground and bus station 5 min

die sollten vieleicht neue lieferant fürs die brötchen suchen.I think they should get a new baker to deliver the bread rolls

Corporate customers
6.3 / 10
May 2015

Low price, may suit well for low budget travelers.

Shower cabin is not high enough for tall people (i am 1.96m tall and could not stand upright). For business travelers staying for a longer period i do not recommend this hotel because of the small rooms.

3.0 / 10
October 2014

the room was too small & almost clastrofobic. not matching to the price level

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

More information