Hotel Arbor City in London - 4 HOTEL INFO stars

This is what awaits you:

  • WLAN in room

Hotel description Arbor City

City Hotel London


Superbly located in London's fashionable East End, just a minute walk from the well connected Aldgate East tube station, the 3 star City Hotel is as contemporary and cosmopolitan as its name suggests. The modern hotel is incredibly close to the culturally diverse Brick lane, which houses over 50 incredible Indian restaurants, in addition to the Whitechapel Art gallery and many other popular London attractions. City Hotel offers a convenient airport pick up service from all London airports and rail stations, making the journey to your pleasant and practical base as comfortable and quick as possible.


All of the spacious, air conditioned rooms include a large plasma television, tea and coffee making facilities and high speed Wi-Fi connection. The private bathrooms are tastefully furnished and feature powerful showers, soft complimentary towels and toiletries. The large family rooms are perfect for those travelling in groups or as a family, and children under the age of 2 stay completely free when sharing an existing bed.


For a small supplement, the hotel offers a traditional English breakfast served in the bright and cheerful breakfast room. Enjoy sizzling sausages, soft scrambled eggs and buttery toast with a fragrant cup of English tea before setting out to discover the cultural treasures London has to offer. The nearby Spitalfields market boasts an incredible selection of excellent eateries, vibrant vintage shops and lively bars.


The multilingual, friendly staff will be delighted to assist you in organising your touristic itinerary to make excursion easier for large grou0ps and families. After an exciting day, indulge in excellent European and Asian cuisine in the hotel's fantastic Lane Bar and Restaurant for a relaxed and impressive dining experience.

All rooms at Arbor City are non-smoking. Damage and nuisance policy - Arbor City reserves the right to charge your credit or debit card to recover the costs of any damage caused to your room during your stay. This includes for any items missing when you leave, as well as any disturbance or nuisance caused by in house guests to other hotel guests. *** Please note our triple consist of 1 double and 1 sofa bed** Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1998, Last complete renovation 2015, Last partial renovation 2010, Number of floors 6, Total number of rooms 115, Number of single rooms 10, Number of double rooms 40, of which have 2 separate beds 28, of which have a double bed 10, of which are suitable as three-bed rooms 43, Rooms with connecting door 8, Number of rooms with air conditioning 115, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 11:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Trade fair hotel, Trade fair/conference hotel, family-run hotel, child-friendly hotel, Family hotel, No-smoking room 115, Family rooms available 5, Children's beds/cots 10

AddressShow map

Osborn Street 12 - 20, E1 6TE London, United Kingdom


  • Station (Aldgate East Tube Station) 0.2 km
  • City centre (London Oxford Circus) 6.43 km
  • Airport (London City Airport (LCY)) 8.75 km

Service times

Reception open:

12:00 AM to 12:00 AM

Reception manned at weekends:

12:00 AM to 12:00 AM

Earliest check-in:

2:00 PM

Latest check-out:

11:00 AM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0,00 GBP
  • Hotel-owned car park Fee per 24 hours 30,00 GBP
  • Car park is directly by hotel
  • Secure parking
  • Coach parking space at hotel
  • Restaurant(s) 1 open from 07:00.00 until 10:00.00 and from 18:00 until 22:30.00 Closed sunday
  • Hotel bar
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • WLAN with Internet access in lobby Hourly rate 0,00 GBP
  • Breakfast from 06:30 o'clock to 10:00 o'clock
  • Halal food available
  • Vegetarian food available
  • Smoke detectors in all rooms
  • Hotel has emergency lighting
  • Emergency exits for each floor
  • Video surveillance recorded 24 hrs a day

Room facilities

  • Wheelchair users can check door widths at reception
  • WLAN with Internet access in rooms Hourly rate 0,00 GBP Cost per day 0 GBP
  • Satellite TV
  • TV remote control
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Room safe
  • Coffee machine/tea-maker in 115 rooms
  • Iron + ironing board in 115 rooms
  • Temperature controls in 115 rooms
  • Individually controlled ventilation in 115 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with shower
  • Heated towel rack in bathroom
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel

In-house services

  • Hotel safe
  • Air conditioning in public areas
  • Porter service Cost per item 0,00 GBP
  • Sightseeing tours
  • Laundry service
  • WLAN in room
  • Pets not allowed
  • Room service

Hotel location

Osborn Street 12 - 20, E1 6TE London - Aldgate East

Evaluations of Arbor City

Overall 149 ratings, including comments: 91 ratings
7.1 / 10
Average rating of all hotel guests
82% of all hotel guests would recommend this hotel to their friends
Corporate customers
7.8 / 10
January 2017

good located hotel - friendly staff - room was very good. absolutely good value for money

When you have all the curtains closed, the room is very dark. To find the exit, there is a 'emergency green light' which is good. however it's too bright

Corporate customers
9.0 / 10
September 2016

location and friendly staff


Corporate customers
6.0 / 10
March 2014

Location ok for one or two nights

Breakfast is in addition for 15£ which is quite expensive... Would not like to stay for more than 2 nights

Corporate customers
4.5 / 10
January 2014

Breakfast was well laid out

Over priced for basic facilities. Dirty walls and carpets. Noisy corridors and doors slamming all night.

7.5 / 10
September 2013

Situated just round the corner from Aldgate East tube with lots of good value restaurants around

A little noisy from traffic and people in the street below

Corporate customers
2.8 / 10
April 2013

There is a full English breakfast option only. Having stayed for three weeks... Room is very basic and noisy. The sound from surrounding clubs carries on until 3am. Neighborhood is very dirty

Couple over fifty under sixty
9.6 / 10
March 2013

Very conveniently located, close to tube. Very comfortable with helpfull, friendly staff. Would use again.

Corporate customers
6.8 / 10
March 2013

Banking district is reachable by foot. Room was the largest I ever had in London.

Pretty mixed area, one should like international Asian neighbourhood. At weekend it is noisy outside as people party.

Family with children
7.0 / 10
September 2012

very close to tube station comfortable spacious 3-bed room

Couple over fourty under fifty
6.0 / 10
July 2012

very short distance to tube station Aldergate East

room looks a little small and the different furniture do not harmonize that much with each other

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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