Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Hotel Somerset Grand Hanoi

Center 1.00 km Train station 1.00 km Airport 22.00 km
5.3

2 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Somerset Grand Hanoi
Hotel Somerset Grand Hanoi
Hotel Somerset Grand Hanoi
Hotel Somerset Grand Hanoi
Hotel Somerset Grand Hanoi
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business tariff details
myHOTEL DE Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHOTEL DE members
Both business & leisure travellers
business tariff
€0.00
Single room Standard-Tariff €104.66 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Somerset Grand Hanoi

  • Free use of the sauna
  • Free WiFi
  • Parking directly by the hotel
  • 1 bottle of mineral water
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

Im Namen aller Mitarbeiter begrüßen wir Sie als Gast herzlich in unserem Haus "Somerset Grand Hanoi"! Sie sind bereits mit der Kette "The Ascott Hotel Group" vertraut? Wir freuen uns, Sie nochmals bei uns begrüßen zu können und Ihnen als Gast ein weiteres Haus unserer "The Ascott Hotel Group" Hotels vorzustellen! In wenigen Gehminuten sind Sie vom Bahnhof aus in unserem Hotel. Die Entfernung beträgt nur 1 Kilometer. Für Ihren bei uns angemieteten Wagen stehen unsere Hotelparkplätze zur Verfügung. Gratis für Sie Als Begrüßungsgeschenk erhalten Sie bei uns eine kostenlose Flasche Wasser. In diesem Hotel darf die Sauna von unseren Gästen jederzeit gerne genutzt werden - natürlich kostenfrei. Es gibt bei uns Parkplätze direkt am Hotel. Natürlich können Gäste unseres Hauses das WLAN, das wir in den öffentlichen Bereichen des Hotels zur Verfügung stellen, nutzen. Zuhause sein bei uns Für Ihren Schmuck und Ihre Wertgegenstände steht am jederzeit besetzten Empfang ein Schließfach bereit. In die oberen Etagen des Hotels gelangen Sie bequem mit dem Fahrstuhl. Natürlich ist in unserem Haus eine Lobby mit Videoüberwachung vorhanden. In unserem Hotel gibt es einen Kinderspielplatz für Ihre lieben Kleinen. In unserem hoteleigenen Restaurant warten leckere Speisen auf sie. Anschließend unterhalten Sie sich in gemütlicher Runde an unserer Bar. So wohnen Sie Einen Fernseher (mit Kabelanschluss) finden Sie in Ihrem Hotelzimmer vor. In jedem Gästezimmer befindet sich ein Telefon. Für Unterhaltung in Ihrem Hotelzimmer sorgt u.a. ein Radio. Die mit Kühlschrank, Kochnische, Mikrowelle und Kaffeezubereitungsmöglichkeit eingerichteten Hotelzimmer werden Ihnen bestimmt sehr gut gefallen. In Ihrem Zimmer steht ein DVD-Player zu Ihrer freien Verfügung. Entspannen und bewegen Für angenehme Entspannung sorgt der hauseigene Saunabereich. Bei uns können Sie auch gerne eine Runde Tischtennis spielen. Each of the 185 fully furnished serviced residences from one to three-bedroom layouts as well as the three-bedroom penthouse is designed for the distinguishing tastes and needs of international travellers. Fully-equipped kitchens, IDD telephone with a private number and elegant and contemporary furnishings are provided to make your stay convenient and comfortable. Rezeptionszeiten: Jeden Tag: von 00:00 bis 00:00 Uhr

Hotel data

Number of floors: 25, City hotel, Trade fair/Conference hotel, Aparthotel, Family hotel, All-season opened, Number of rooms: 185, Number of singlerooms: 24, Number of double rooms: 24, Number of non-smoking rooms: 12, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 14:00 p.m.
Check-Out: 12:00 p.m.

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Hotel Somerset Grand Hanoi:

American Express Japan Credit Bureau Mastercard Visa

Service & facilities

  • Reception (lobby)
  • Elevator
  • WiFi with internet access in lobby Price/Hour 0,00 VND
  • Hotel-owned car park Price/Day 0,00 VND
  • Free parking
  • Hotel-owned car park
  • Security guards
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of hotel lobby
  • Building meets all current local/state/country building codes
  • Hotel staff trained in first aid
  • Video surveillance recorded 24 hrs a day
  • Hotel complies with country/state/local fire prevention laws
  • Emergency exits for each floor
  • Hotel has emergency lighting
  • Hallways equipped with fire exstinguishers
  • Parking area equipped with lights
  • Childrens playground
  • Outdoor swimming pool:
  • Sauna:
  • Health and beauty center:
  • Fitness centre:
  • Breakfast:
  • Hotel bar
  • Restaurant(s): 1
    06:30 - 23:59

Room facilities

  • Easy access for wheelchairs
  • Radio
  • DVD player
  • Telephone on the desk
  • CD Player
  • TV remote control
  • Voicemail
  • Cable TV
  • WiFi in all rooms Price/Hour 0,00 VND
  • Emergency information
  • Bathrobes
  • Make-up mirror
  • Soundproof windows
  • Bathroom with bathtub
  • Separate luggage storage
  • Desk
  • Room safe
  • Plan of emergency exits
  • Bathroom with shower
  • Seating area
  • Full-length mirror
  • Hairdryer
  • Temperature controls:
  • Kitchenette
  • Fridge
  • Microwave
  • Iron + ironing board
  • Coffee machine/Tea-maker

In-house services

  • Washing machine for guests
  • Laundry service
  • Medical service
  • Baby-Sitting
  • Free use of the sauna
  • Free WiFi
  • Parking directly by the hotel
  • 1 bottle of mineral water
  • Car rental
  • Classic concierge service
  • Shuttle service to the airport:
  • Shuttle service to the trade fair:
  • Store/Mini supermarket
  • Business Center
  • Air conditioning in public areas
  • ATM
  • Hotel safe
  • Audiovisual conference equipment
  • Number of conference rooms: 5
  • Conference facilities for up to 500 people

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Hotel Somerset Grand Hanoi

Hotel Somerset Grand Hanoi: Location and distance

Center: 1.00 km - Ha Noi

Airport: 22.00 km - Noi Bai International Airport (HAN)

Train station: 1.00 km - Hanoi Train Station

Frequently asked questions about Hotel Somerset Grand Hanoi

How was the Hotel Somerset Grand Hanoi rated on average?
On average, the Hotel Somerset Grand Hanoi was rated 5.3 by 2 former guests.
How far is the distance to the nearest train station?
The nearest train station is 1 kilometers from the Hotel Somerset Grand Hanoi.
How far is the distance to the nearest airport?
The nearest airport is 22 kilometers from the Hotel Somerset Grand Hanoi.
Is the hotel Hotel Somerset Grand Hanoi centrally located?
The Hotel Somerset Grand Hanoi is approximately 1 kilometers from the city center.
Is there parking for hotel guests at the Hotel Somerset Grand Hanoi?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Parking directly by the hotel
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Hotel Somerset Grand Hanoi?
Is it possible to cancel the booking at the Hotel Somerset Grand Hanoi free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Hotel Somerset Grand Hanoi?
The hotel offers the following payment options:
  • American Express
  • Japan Credit Bureau
  • Diners Club
  • Mastercard
  • Visa

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Evaluations of Hotel Somerset Grand Hanoi

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
2 Evaluations 2 including comments:
5.3 / 10

anonymous between 50 and 60 years

30.01.18

1 Appealing

Positive Not important for me if I cannot get my red invoice Negative No red invoice upon check out