Shangri-La Hotel Kuala Lumpur - 5 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water

Style of hotel and ambience

The Shangri-La Hotel Kuala Lumpur is characterized by elegance and exclusivity. Its spacious accommodations are designed in warm colours and feature neat marble bathrooms. Indulge in excellent Cantonese cuisine at Shang Palace restaurant or in Japanese delights at Zipangu. Further highlights are the outdoor pool with a sun terrace and the fitness suite.

Special features of the hotel

**Compeleted Renovation on Sep 2009.Malaysia's most awarded hotel. Easy access to local transportation network. 662 guestrooms and custom-designed suites. 8 distinctly different creative food & beverage outlets. Golden cauldron award for best all round restaurant by K.L. International Gourmet Festival (2003, 2004, 2005) - Lafite** Book HRS Standard Room and stay in our Deluxe Room. Book HRS Superior Room and stay in our Executive Room. Book HRS Business Room and stay in our Horizon Club Executive Room. Book HRS Suite and stay in our Premier Selection Suite.**

Hotel data

Hotel built in 1985, Last complete renovation 2009, Number of floors 28, Total number of rooms 662, Number of single rooms 470, Number of double rooms 192, Number of suites (separate rooms) 101, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Hotel, City hotel, Business hotel, Trade fair hotel, Trade fair/conference hotel, child-friendly hotel, No-smoking room 536

AddressShow map

Jalan Sultan Ismail 11, 50250 Kuala Lumpur, Malaysia


  • Station (Kuala Lumpur - Sentral Railway Station) 3.12 km
  • City centre (Kuala Lumpur) 1.47 km
  • Airport (Kuala Lumpur International Airport (KUL)) 44.56 km

Service times

Reception open:

12:00 AM to 12:00 AM

Reception manned at weekends:

12:00 AM to 12:00 AM

Earliest check-in:

2:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Elevator
  • Hotel-owned car park
  • Car park is directly by hotel
  • Marked disabled parking space
  • Garage in the hotel
  • Executive/business floor
  • Restaurant(s) 8
  • Hotel bar
  • Café/bistro
  • Garden terrace
  • Outdoor swimming pool
  • Sauna
  • Fitness room
  • Health and beauty center
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby
  • Fitness centre
  • Breakfast
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Emergency exits for each floor
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)

Room facilities

  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Cable TV
  • Satellite TV
  • TV remote control
  • Desk
  • Seating area
  • Telephone on the desk
  • Telephone in the bathroom
  • Room safe
  • Mini-bar
  • Iron + ironing board
  • Hairdryer
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Classic concierge service
  • Porter service
  • Shuttle service to the central station
  • Business center
  • Laundry service
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • Hairdresser/barber
  • Babysitter
  • Limousine service

Hotel location

Jalan Sultan Ismail 11, 50250 Kuala Lumpur - Wilayah Persekutuan

Evaluations of Shangri-La Hotel Kuala Lumpur

Overall 4 ratings, including comments: 2 ratings
7.9 / 10
Average rating of all hotel guests

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