Hotel Novotel Krakow Centrum in Kraków - 4 HOTEL INFO stars

This is what awaits you:

In the name of our entire staff, we welcome you warmly to the Novotel Krakow Centrum. The Accor family welcomes you to the Novotel Krakow Centrum! Spa Hotels are easy to find, but they are not all created equal. Make the right choice and book a room at th...
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Hotel description Novotel Krakow Centrum

In the name of our entire staff, we welcome you warmly to the Novotel Krakow Centrum. The Accor family welcomes you to the Novotel Krakow Centrum! Spa Hotels are easy to find, but they are not all created equal. Make the right choice and book a room at this quaint hotel to enjoy all of its features and benefits! Parking is not a problem at our hotel, we have ample parking available for our visitors. Hotel guests can take advantage of our convenient car parking space. Please request when making a booking. Our hotel's wireless internet can be used in the spacious public areas. Make yourself at home The experienced hotel reception staff will always be ready to assist 24/7. Our attractive features a lift for guests of the hotel. When entering the hotel you will be greeted in the lobby. Your little ones will feel at home in our hotel, which has its own play area. Children or the entire family can be accommodated in non-smoking rooms. Please indicate your preference when making your booking. You will not have to go hungry - or thirsty - with our acclaimed dining room and the leisurely hotel bar providing for your every need. Where you will stay When staying with us, you are supplied with an air conditioner featured in every single hotel room. The visitors are provided with a television (cable) in all our rooms. Our hotel rooms have satellite TV. Relax or be active Our hot tub and sauna are ideal when seeking a tranquil atmosphere in the hotel. WiFi internet access. Complete wellness centre including swimming pool, sauna, Jacuzzi, beauty corner and massage service. Undergound parking Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2002, Last complete renovation 2019, Number of floors 6, Total number of rooms 198, Rooms with connecting door 38, Number of suites (separate rooms) 6, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Hotel, Trade fair/conference hotel, child-friendly hotel, No-smoking room 198, Family rooms available 21

AddressShow map

UL. Tadeusza Kosciuszki 5, 30-105 Kraków, Poland


  • Station (Kraków - Głowny Railway Station) 2.2 km
  • City centre (Kraków) 1.1 km
  • Airport (John Paul II International Airport Kraków-Balice Airport (KRK)) 10.39 km
  • Highway (A4) 14.0 km

Service times

Earliest check-in:

3:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Garage in the hotel
  • Coach parking space at hotel
  • Restaurant(s) 1
  • Hotel bar
  • Children's playground
  • Indoor pool
  • Sauna
  • Whirlpool
  • Health and beauty center
  • Beauty parlor
  • Fire alarm
  • Smoke detectors
  • Security guards
  • WLAN with Internet access in lobby
  • Fitness centre
  • Door with security lock in 0 rooms
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Guest room doors self closing
  • Video surveillance recorded 24 hrs a day

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Voicemail
  • Fax connection
  • Room safe
  • Iron + ironing board
  • Centrally controlled air conditioning
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access

In-house services

  • Pets permitted
  • ATM
  • Classic concierge service
  • Express check-out
  • Business center
  • Shoe-polishing machine

Hotel location

UL. Tadeusza Kosciuszki 5, 30-105 Kraków - Malopolskie

Evaluations of Novotel Krakow Centrum

Overall 241 ratings, including comments: 102 ratings
8.2 / 10
Average rating of all hotel guests
95% of all hotel guests would recommend this hotel to their friends
Corporate customers
9.3 / 10
April 2019

Good experience with service and cleanliness

Noisy room (I got one that has nice view but the noise from the street was so loud). Lack of variety on the food.

Corporate customers
7.5 / 10
March 2019

The staff's service is great, they are friendly and warm. The room is very comfortable and nice. the bed is beyond comfortable. I love the details like the complimentary drinks, and the nespresso machine.

I disliked the fact that they don't wash the toilet everyday, the shower doesn't have a door, so you can get cold, plus the whole bathroom gets wet and becomes messy and even dangerous as the floor becomes slippery. On the buffet for the breakfast, scrambled eggs are undercooked and that is disgusting.

Corporate customers
7.8 / 10
September 2018


Corporate customers
9.4 / 10
July 2018

Location is perfect and friendly staff

1. When I ask for post office I just receive a reply that it is close, maybe some ideas about my needs would have been great. 2. Variety of food. p

Corporate customers
10 / 10
April 2018

Easy access by foot to the riverfront and old city center, as well as to the university library. Parking conveniently in the garage below the hotel, and gas station at the exit/entry to the garage.

Corporate customers
8.4 / 10
March 2018

nice comfort room friendly and very accommodating hotel staff

cleanliness is not being observed sometimes maybe because of the snow outside. heater in the room cannot really compensate the cold outside there should be more variety of food available in the morning or there should be a variation at least for a week

Corporate customers
7.1 / 10
March 2018

Good location which is near the old town. Easy access to most of the tourist places.

It's a bit far from the mall.

Corporate customers
9.9 / 10
July 2017

Fast check in and friendly staff

Everything was OK

Corporate customers
7.0 / 10
November 2016

Breakfast. Room extralarge Chair in the room super-comfortable


Corporate customers
9.9 / 10
October 2016

Almost everything.

Only breakfast which should be changed something everyday.

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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