New Hall Hotel and Spa in Birmingham - 4 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Parking directly by the hotel
  • Free use of the sauna

Hotel description New Hall Hotel and Spa

The 800-year-old New Hall Hotel & Spa is 8 miles (12.9 km) from central Birmingham. Following a renovation, the health club, spa, and well-furnished rooms blend with the hotel’s medieval character.

New Hall Hotel offers modern British hospitality in the North-Birmingham suburb of Sutton Coldfield. It is just off the M42 motorway and 20 minutes from the NEC.

The hotel is set in 26 acres of mature, elegant grounds and is widely reputed to be the oldest inhabited moated manor house in England. The moat is home to migrating ducks and geese and some of the largest carp in the Midlands.

Each room is different, and has free broadband, fine cotton sheets and comfortable bathrobes. There are also free toiletries, homemade biscuits and freshly ground coffee available. New Hall has a restaurant, a brasserie and a terrace for al fresco dining.

WiFi is available in all areas and is free of charge.

Free public parking is possible on site (reservation is not needed).
Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1200, Number of floors 2, Total number of rooms 60, Number of single rooms 2, Number of double rooms 58, of which have 2 separate beds 4, of which have a double bed 54, of which are suitable as three-bed rooms 0, of which are suitable as four-bed rooms 0, Rooms with connecting door 2, Number of suites (separate rooms) 3, Number of junior suites 2, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 11:00, English-speaking staff available during the day, Hotel, Business hotel, Trade fair/conference hotel, Country hotel, Spa hotel, child-friendly hotel, No-smoking hotel, No-smoking room 60

AddressShow map

Walmley Road 1 Sutton Coldfield, B76 1QX Birmingham, United Kingdom


  • Station (Birmingham - New Street Railway Station) 10.33 km
  • City centre (Birmingham) 9.67 km
  • Airport (Birmingham International Airport (BHX)) 11.56 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

4:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express

Hotel facilities

  • Reception (lobby)
  • Public Internet terminal Hourly rate 0,00 GBP
  • Hotel-owned car park Fee per 24 hours 0 GBP
  • Restaurant(s) 1
  • Hotel bar
  • Garden/park
  • Garden terrace
  • WLAN with Internet access in lobby Hourly rate 0,00 GBP
  • Breakfast from 07:00 o'clock to 09:30 o'clock
  • Vegetarian food available

Room facilities

  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 1
  • Satellite TV
  • TV remote control
  • Radio
  • Desk
  • Telephone by the bed
  • ISDN connection
  • Room safe
  • Coffee machine/tea-maker
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Heated towel rack in bathroom
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel

In-house services

  • Safety deposit boxes at reception
  • DVD/video rental
  • Express check-out
  • Free daily newspapers
  • Laundry service
  • 1 bottle of mineral water
  • Parking directly by the hotel
  • Free use of the sauna
  • WLAN in room
  • Room service from 00:00.00 until 23:59.00

Hotel location

Walmley Road 1 Sutton Coldfield, B76 1QX Birmingham -

Evaluations of New Hall Hotel and Spa

Overall 2 ratings, including comments: 1 rating
7.4 / 10
Average rating of all hotel guests
Couple over fourty under fifty
6.4 / 10
August 2010

The building is beautiful and the grounds are lovely to walk in. The food was of a high standard.

The Hotel should inform residents at check-in if there is going to be a fire alarm test. (The alarm went off in the rom at 9.45am and was extremely startling and we rushed to get dressed to leave the room in case it was a fire and then it stopped. It spoilt a peaceful morning - one of the reasons we booked in for the night (we dont live so far away from the hotel) was to get away and rest and relax. This spoilt it a bit. We have been wrongly accused and unfairly charged for smoking in the room! We did not and would not smoke in the room - we dont smoke in our home and deliberately chose a non-smoking room. We did smoke outside when walking in the grounds and put out cigarette ends in the cigarette packet which we put in the bin in our room out of courtesy as we didnt want to just stub them out and leave them in the grounds. We can only think that someone must have gone through our bin and jumped to totaly the wrong conclusion. When we rang to challenge this (the charge was made after check out and we were informed in writing the next day) we were told that apart from the bin (!!) there was ash on the toilet seat and window sill - this simply is not true! Yet we are told thet the charge still stands (though we are taking it further). We are extremely upset and feel we have been unfairly singled out and in fact penalised for the fact that we went to the trouble to dispose of our own cigarette ends. We can only ask ourselves why we would be targeted in this way and why we would not be believed. And the fact that one of us is Black is one of the disturbing answers that comes to mind... We have never been treated like this before for this reason, although we liked the hotel in many ways, we could never recommend it to anyone. The seats of the dining chairs in the Terrace Restaurant were wooden - very uncomfortable to sit on for a period of time, especially for older people. Doesnt help a relaxed meal! We found it a bit much having to pay extra for the mashed potato or fries to accompany a fish meal. The restaurant and bar were lacking any atmosphere. It was all a little quiet and dull.

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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