RedLevel at Gran Meliá Palacio de Isora
Free WiFi
Parking
1 bottle of mineral water
Welcome drink
Restaurant
Swimming pool
Non-smoking room
No rating yet
Avenida de los Océanos, 1, 38686 Alcalá, Guía de Isora, Santa Cruz de Tenerife
Location and distances
Avenida de los Océanos, 1, 38686 Alcalá, Guía de Isora, Santa Cruz de Tenerife
The RedLevel at Gran Meliá Palacio de Isora Tenerife is located on the northern outskirts of the small town of Alcalá on the west coast of the island. Enjoy walks along the promenade and marvel at the neighbouring island La Gomera. Explore beautiful Tenerife; it has many diverse landscapes, picturesque villages and famous parks to offer!
Tenerife South Airport (TFS)31 km
Nearest station0.2 km
City center1 km
Tenerife South Airport (TFS) 19 mi.
- Playa San Juan 9.3 mi.
- Alcala 0.12 mi.
- Alcalá City center0.62 mi.
- Los Gigantes 3.1 mi.
- Magma Congress Center 12 mi.
From Reina Sofia- Airport South, follow highway TF1 in the direction of Los Cristianos until you reach Adeje. Leave the highway at Adeje and follow the road TF47 in the direction of Playa San Juan until you reach the village Alcala. Follow the same road leading you through the village Alcala, until you reach a large roundabout. Here the hotel is situated on the left of the road.
Hotel amenties and information
Hotel Description
RedLevel is the hotel’s premium service that provides unique moments for a memorable holiday. With an exclusive atmosphere and elegant design of its private spaces within the Gran Meliá Palacio de Isora resort: RedLevel Lounge, restaurants, bars, swimming pools and terraces. In addition, the luxurious details and amenities in its rooms and suites stand out. With a team dedicated to turning every stay into a personalised experience, with a wide range of distinguished services. La Laguna was the first city to be founded in Tenerife, and its beautiful historic centre, with its straight streets and without any walls, defined a model that was exported to the American colonies given its beauty and practicality. Wandering around the historic centre of La Laguna and admiring its convents and colonial palaces is an experience you must not miss if you visit Tenerife on holiday. Nor should you miss walking through La Orotava, admiring all the stately mansions, hermitages and churches. On the north coast, and after crossing extensive banana plantations, we reach the Los Gigantes cliffs and Punta de Teno. One of the wildest and most beautiful beaches on the island is Benijo Beach, with its black sand and ancient volcanic vents.
Special features of the hotel
Guests enjoy exclusive personalised attention and benefits including butler service, pool concierge, open bar service in the early evening, pillow menu, aroma therapy and a Nespresso coffee machine. Spa by Clarins with indoor pool and thermal circuit. Direct beach access with Areia Beach Bar. *All rates of 24th and 31st December 2015 include mandatory Buffet Gala Dinner in Restaurant Pangea.
Most popular facilities
- Non-smoking room
- Room safe
- Minibar
- Bathroom
- Restaurant
- Hotel bar
- Lift
- Wheelchair-friendly
- Air conditioning
Free for HOTEL DE guests
- Health and beauty vouchers valued at €30.00
- 1 bottle of mineral water
- Welcome drink
- Free use of an internet terminal
- Free garage in or directly by hotel
- Free WiFi
- Hotel built in: 2008
- Last complete renovation: 2008
- Non-smoking hotel
- Number of floors: 5
- Number of double rooms: 90
- Individually controlled ventilation in 90 rooms
- Iron and ironing board in 90 rooms
- Restaurant
- Lift
- Beach hotel
- Air conditioning
- Swimming pool
- Disco
- Hotel
- Art/Design hotel
- Boutique hotel
- Trade fair/Conference hotel
- Sport/Leisure hotel
- Holiday hotel
- Holiday resort
- Health and beauty hotel
- Ayurveda treatment
- Beach hotel
- Hiking hotel
- Gay and lesbian-friendly hotel
- Meets ISO 14001 environmental management standard
- Organized entertainment for guests
- Store/Mini supermarket
- Hairdresser/Barber
- TV room
- Reading room
- Freestanding
- Peaceful surroundings
- Directly by the sea
- Directly by the woods/forest
- In the mountains
- Make-up mirror
- Hairdryer
- Bathroom with bathtub
- Bathroom with shower
- Bathrobes
- Telephone in the bathroom
- Coffee machine/Tea-maker in 100 rooms
- Marked disabled parking space
- Easy access for wheelchairs
- Conference facilities for up to 250 people
- Conference rooms: 14
- Business center
- Audiovisual conference equipment
- Breakfast:07:00 AM - 11:00 AM
- Restaurant(s): 812:00 PM - 05:00 PM06:30 PM - 11:00 PM
- Hotel bar
- Café/Bistro
- Open-air restaurant/Beer garden, etc.
- Vegetarian food available
- Diabetic food available
- Complimentary slippers provided in room
- Free tea supplies in room
- Free WiFi in entire hotel
- Mobile phone reception
- Garden/Park
- Sunbathing lawn
- Garden terrace
- Non-smoking room
- Room safe
- Minibar
- Windows for opening
- Full-length mirror
- Emergency information
- Plan of emergency exits
- Seating area
- Separate luggage storage
- Pets not allowed
- Beauty parlor:10:00 AM - 08:00 PM
- Health and beauty center:10:00 AM - 08:00 PM
- Fitness centre: €0.00
- Fitness room
- Sauna: €35.00
- Turkish bath: €35.00/hour
- Whirlpool: €0.00/hour
- Indoor swimming pool:10:00 AM - 08:00 PM
- Canvas chairs at the beach
- Sun umbrellas
- Hotel-owned car park
- Garage in the hotel, fee per 24 hours: €0.00
- Hotel-owned car park, fee per 24 hours: €0.00
- Secure parking
- Marked disabled parking space
- Coach parking space at hotel
- Classic concierge service
- Reception (lobby)
- Satellite TV
- TV remote control
- Radio
- Telephone by the bed
- DVD player
- TV with international news channel
- DVD/Video rental
- Shuttle service to the airport: €91.00
- Laundry service
- Medical service
- Car rental
- Limousine service
- Air conditioning in public areas
- ATM
- Pets not allowed
- Evening entertainment
- Door with security lock in 100 rooms
- Fire alarm
- Smoke detectors
- Sprinkler system
- Video surveillance of entrances
- Security guards
- Smoke detectors in all rooms
- Hallways equipped with fire exstinguishers
- Hotel stairways ventilated
- Audible smoke alarms in guest rooms
- Audible smoke alarm in hallways
- Hotel auto-linked to fire station (Alarm automatically notifies fire station)
- Emergency exits for each floor
- Guest rooms accessed by interior entrances
- Building meets all current local/state/country building codes
- Guest room doors self-closing
- Parking areas patrolled
- Parking area equipped with lights
- Video surveillance recorded 24 hrs a day
- Hotel staff trained in first aid
- Hotel staff trained in cardiopulmonary resuscitation (CPR)
- Room safe
Frequently asked questions about RedLevel at Gran Meliá Palacio de Isora
- Hotel-owned car park
- Garage in the hotel, fee per 24 hours: €0.00
- Hotel-owned car park, fee per 24 hours: €0.00
- Secure parking
- Marked disabled parking space
- Coach parking space at hotel
- 1 bottle of mineral water
- Welcome drink
- Free use of an internet terminal
- Free garage in or directly by hotel
- Free WiFi
- During the week: occupied 24 hours a day
- At weekends: occupied 24 hours a day
- Diners Club
- Visa
- American Express
- Japan Credit Bureau
- Mastercard
Clean & Safe Protocol
Expert Inspected Hotel
The hotel has been inspected by an independent expert in hygiene, cleanliness and disinfection.
Hotel information
Service times
Reception
occupied 24 hours a day
Reception manned at weekends
occupied 24 hours a day
Earliest check-in
03:00 PM
Latest check-out
12:00 PM
Spoken languages
- Multilingual staff on hand 24 hours a day
Payment options
Diners Club
Visa
American Express
Japan Credit Bureau
Mastercard