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5 HOTEL DE Stars

Gran Meliá Palacio de Isora

Check-in: 03:00 PMCheck-out: 12:00 PM
  • Free WiFi

  • Parking

  • Swimming pool

  • Restaurant

  • Pets allowed

  • Bathroom

  • Air conditioning

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Avenida Los Océanos, s/n, Alcalá, 38686 Guía de Isora, ALCALÁ DE ISORA

Location and distances

location target

Avenida Los Océanos, s/n, Alcalá, 38686 Guía de Isora, ALCALÁ DE ISORA

The Gran Meliá Palacio de Isora Resort & Spa enjoys an unbeatable location in the north of Alcalá on the east coast of Tenerife. From here, you can start your excursions across the gorgeous island. Visit the Teide National Park and hike the famous Masca Gorge (25 km). Tenerife South Airport is 40 kilometres away.

Tenerife South Airport (TFS)31 km

Nearest station0.2 km

City center5 km

  • Tenerife South Airport (TFS) 19 mi.

  • La Gomera Airport (GMZ) 26 mi.

  • Tenerife Norte Airport (TFN) 35 mi.

  • Playa San Juan 9.3 mi.

  • Alcala 0.12 mi.

  • Guía de Isora City center3.1 mi.

  • Los Gigantes 3.1 mi.

  • Magma Congress Center 12 mi.

  • Recinto Ferial 56 mi.

From Reina Sofia- Airport South, follow highway TF1 in the direction of Los Cristianos until you reach Adeje. Leave the highway at Adeje and follow the road TF47 in the direction of Playa San Juan until you reach the village Alcala. Follow the same road leading you through the village Alcala, until you reach a large roundabout. Here the hotel is situated on the left of the road.

Hotel amenties and information

Hotel Description

With its back to Mount Teide and facing the ocean, Gran Meliá Palacio de Isora offers a unique stay. With its beachfront location and everlasting spring weather, this hotel provides an experience like no other. It features a saltwater infinity pool, an extensive gastronomic offer, and a 2000 m2 spa. The RedLevel premium service is the ultimate experience of distinction and exclusivity.La Laguna was the first city to be founded in Tenerife, and its beautiful historic centre, with its straight streets and without any walls, defined a model that was exported to the American colonies given its beauty and practicality. Wandering around the historic centre of La Laguna and admiring its convents and colonial palaces is an experience you must not miss if you visit Tenerife on holiday. Nor should you miss walking through La Orotava, admiring all the stately mansions, hermitages and churches. On the north coast, and after crossing extensive banana plantations, we reach the Los Gigantes cliffs and Punta de Teno. One of the wildest and most beautiful beaches on the island is Benijo Beach, with its black sand and ancient volcanic vents.

Special features of the hotel

Highlights are the colonial Plaza with fountains and chill-out corners and 7,500sqm of pool area. One of Europe´s largest sea water pools with waterbeds and different types of hydro massage. Spa by Clarins with indoor pool and thermal circuit. Direct beach access with Areia Beach Bar. *Rates of 24th and 31st December 2015 include mandatory Buffet Gala Dinner in Restaurant Pangea.

Most popular facilities

  • Bathroom
  • Swimming pool
  • Non-smoking room
  • Wheelchair-friendly
  • Air conditioning
  • Minibar
  • Restaurant
  • Lift
  • Hotel bar

Free for HOTEL DE guests

  • Parking directly by the hotel
  • Free use of an internet terminal
  • Free garage in or directly by hotel
  • Free WiFi
  • Hotel built in: 2008
  • Last complete renovation: 2008
  • Non-smoking hotel
  • Number of floors: 5
  • Number of double rooms: 579
  • 400 family rooms available
  • Children's beds/cots: 15
  • Temperature controls in 579 rooms
  • Iron and ironing board in 579 rooms
  • Swimming pool
  • Club hotel/resort
  • Air conditioning
  • Beach hotel
  • Restaurant
  • Lift
  • Disco
  • Hotel
  • Art/Design hotel
  • Boutique hotel
  • Trade fair/Conference hotel
  • Sport/Leisure hotel
  • Holiday hotel
  • Holiday resort
  • Health and beauty hotel
  • Ayurveda treatment
  • Beach hotel
  • Club hotel/resort
  • Children-friendly hotel
  • Family hotel
  • Hiking hotel
  • Gay and lesbian-friendly hotel
  • Meets ISO 14001 environmental management standard
  • Organized entertainment for guests
  • Store/Mini supermarket
  • Hairdresser/Barber
  • Freestanding
  • Peaceful surroundings
  • Directly by the sea
  • Directly by the woods/forest
  • In the mountains
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Telephone in the bathroom
  • Coffee machine/Tea-maker in 579 rooms
  • Fridge in 90 rooms
  • Microwave oven in 40 rooms
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025, amount: 6
  • Marked disabled parking space
  • Easy access for wheelchairs
  • Conference facilities for up to 250 people
  • Conference rooms: 14
  • Business center
  • Audiovisual conference equipment
  • ISDN internet access in all conference rooms
  • DSL/Broadband internet access in all conference rooms
  • Executive/Business floor
  • Breakfast:
    07:00 AM - 10:30 AM
  • Restaurant(s): 7
    12:00 PM - 05:00 PM
    06:30 PM - 11:00 PM
  • Hotel bar
  • Café/Bistro
  • Open-air restaurant/Beer garden, etc.
  • Vegetarian food available
  • Diabetic food available
  • Complimentary slippers provided in room
  • Free tea supplies in room
  • Free WiFi in entire hotel
  • Mobile phone reception
  • Garden/Park
  • Sunbathing lawn
  • Garden terrace
  • Non-smoking room
  • Temperature controls
  • Air conditioning
  • Minibar
  • Room safe
  • Soundproof windows
  • Windows for opening
  • Full-length mirror
  • Emergency information
  • Plan of emergency exits
  • Seating area
  • Separate luggage storage
  • Pets allowed
  • Beauty parlor:
    10:00 AM - 08:00 PM
  • Health and beauty center:
    10:00 AM - 08:00 PM
  • Fitness centre: €0.00
  • Fitness room
  • Sauna: €35.00
  • Turkish bath: €35.00/hour
  • Whirlpool
  • Indoor swimming pool:
    10:00 AM - 08:00 PM
  • Canvas chairs at the beach
  • Sun umbrellas
  • Children's playground
  • Hotel-owned car park
  • Garage in the hotel, fee per 24 hours: €0.00
  • Hotel-owned car park, fee per 24 hours: €0.00
  • Security patrolled car park
  • Marked disabled parking space
  • Coach parking space at hotel
  • Classic concierge service
  • Reception (lobby)
  • Satellite TV
  • TV remote control
  • Radio
  • Telephone by the bed
  • Voicemail
  • TV with international news channel
  • Shuttle service to the airport: €91.00
  • Pets permitted: €30.00/day
  • Pets allowed
  • Laundry service
  • Medical service
  • Car rental
  • Limousine service
  • Hotel safe
  • Air conditioning in public areas
  • Evening entertainment
  • Door with security lock in 579 rooms
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Security guards
  • Room safe

Frequently asked questions about Gran Meliá Palacio de Isora

Free WLAN in the room is available to all Gran Meliá Palacio de Isora guests.
Guests of the Gran Meliá Palacio de Isora can use the following parking options:
  • dotHotel-owned car park
  • dotGarage in the hotel, fee per 24 hours: €0.00
  • dotHotel-owned car park, fee per 24 hours: €0.00
  • dotSecurity patrolled car park
  • dotMarked disabled parking space
  • dotCoach parking space at hotel
Cleanliness of the hotel, Value for money and Ambience/Atmosphere in hotel were rated particularly well.
Check-in is possible from 03:00 PM at the earliest.
Check-out is possible at the latest by 12:00 PM clock.
The next station is 0.2 km away from the accommodation.
The nearest airport is 31 km from the hotel.
HOTEL DE customers receive the following benefits when they book the Gran Meliá Palacio de Isora:
  • dotParking directly by the hotel
  • dotFree use of an internet terminal
  • dotFree garage in or directly by hotel
  • dotFree WiFi
The hotel has its own restaurant.
Gran Meliá Palacio de Isora belongs to the barrier-free hotels in Guía de Isora.
The hotel rooms in Gran Meliá Palacio de Isora are equipped with their own air conditioning.
Unfortunately, you cannot cancel this hotel free of charge.
At the Gran Meliá Palacio de Isora the reception times are as follows:
  • dotDuring the week: occupied 24 hours a day
  • dotAt weekends: occupied 24 hours a day
You can pay at the hotel with the following means of payment:
  • dotMastercard
  • dotVisa
  • dotJapan Credit Bureau
  • dotDiners Club
  • dotAmerican Express
With your myHOTEL DE account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel.
clean and safe

Clean & Safe Protocol

Expert Inspected Hotel

The hotel has been inspected by an independent expert in hygiene, cleanliness and disinfection.

Hotel information

Service times

Reception

occupied 24 hours a day

Reception manned at weekends

occupied 24 hours a day

Earliest check-in

03:00 PM

Latest check-out

12:00 PM

Spoken languages

  • Multilingual staff on hand 24 hours a day

Payment options

  • Mastercard
  • Visa
  • Japan Credit Bureau
  • Diners Club
  • American Express