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4 HOTEL DE Stars

Western House Hotel

Check-in: 02:00 PMCheck-out: 11:00 AM
  • Free WiFi

  • Parking

  • 1 bottle of mineral water

  • Upgrade to next room category

  • Pets allowed

  • Desk

  • 100%of guests recommend this hotel

8.5

Very good

Based on 6 reviews

CRAIGIE ROAD, KA8 0HA Ayr, South Ayrshire

Location and distances

location target

CRAIGIE ROAD, KA8 0HA Ayr, South Ayrshire

Situated on the grounds of Ayr Racecourse this hotel enjoys a central location in Ayr. Within 10 walking minutes, you will arrive at St Margaret's Cathedral and the River Ayr invites to recreational walks at its bank. Glasgow Prestwick Airport can be found 6 kilometres north of the hotel.

Glasgow International Airport (GLA)47 km

Nearest station1 km

City center1 km

  • Glasgow International Airport (GLA) 29 mi.

  • Ayr 0.62 mi.

  • Glasgow 30 mi.

  • The Princess Royal Conference, Banqueting and Exhibiton Centre 0 mi.

  • Ayr City center0.62 mi.

  • Ayr 0.99 mi.

M77/A77 towards Ayr, exit at Whitletts Roundabout following signs for Ayr Racecourse. Take left turn at third set of traffic lights into Craigie Road. Take first left into Western House Hotel grounds

From Ayr Station take taxi from rank directly outside station, hotel is situated two minutes along the road.

Ratings and reviews(2)

Filter reviews by:

100 % of guests recommend this hotel

Very good

8.5/10

Cleanliness of the hotel

8.8

Value for money

7.8

Ambience/Atmosphere in hotel

8.0

Willingness to assist

8.7

Friendliness of recpetion

9.2

Quality of breakfast

9.0

How comfortable the beds are

8.0

Restaurant quality

-

Wellness

-

Room facilities

8.5

Room size

9.3

Bathroom

7.8

8.3Very good

Posted on 25 Feb 2026

Business traveler

size of room

The mirror was not straight, the bathroom mirror had rust on it which needed a proper clean, a couple of hairs on the bed, the cups did not look clean.

9.1Excellent

Posted on 04 Jun 2025

Business traveler

Staff very welcoming and helpful. Restaurant food good

Rooms in the outbuildings are a little old-fashioned. No fridge. Shower retaining hook faulty and towel hook broken

Hotel amenties and information

Hotel Description

Built in the early 20th century, the Western House Hotel, a former mansion, warmly welcomes its guests with Scottish hospitality. All rooms are elegantly furnished, decorated in bright and warm colours and feature modern amenities including complimentary Wi-Fi. Enjoy scrumptious meals in the award-winning restaurant and a glass of wine at the hotel bar.

Special features of the hotel

Visit Scotland 4 Star Hotel, Complimentary Parking, Free Wi-Fi, Hot Choc & Shortbread, Bathrobe & Slippers,Tea/Coffee making facilities,iron & ironing Board,trouser press, hairdryer,luxury toiletries,safe,pillow menu,cordless telephone,flat screen tv with built in freeview,desk & desk lamp,daily newspapers,free 24hr shoe cleaning service,24hr reception,valet parking,AA Rosette Jockey Club Restaurant.

Most popular facilities

  • Desk
  • Pets allowed
  • Non-smoking room
  • Room safe
  • Lift
  • Bathroom
  • Cable TV
  • Wheelchair-friendly
  • Air conditioning

Free for HOTEL DE guests

  • 1 bottle of mineral water
  • Upgrade to next room category
  • Parking directly by the hotel
  • Free use of an internet terminal
  • Free WiFi
  • Last complete renovation: 2005
  • Last partial renovation: 2010
  • Non-smoking hotel
  • Number of floors: 3
  • Number of business rooms: 49
  • Number of double rooms: 49
  • Extra-long (over 2m) beds in 49 rooms
  • 4 family rooms available
  • Number of junior suites: 1
  • Number of luxury rooms: 10
  • Hypoallergenic rooms: 2
  • Number of apartments: 1
  • Children's beds/cots: 8
  • Temperature controls in 49 rooms
  • Individually controlled ventilation in 49 rooms
  • Iron and ironing board in 49 rooms
  • Ironing machine for pants in 49 rooms
  • Lift
  • Air conditioning
  • Hotel
  • Station hotel
  • Business hotel
  • Trade fair hotel
  • Trade fair/Conference hotel
  • Airport hotel
  • Holiday hotel
  • Spa clinic
  • Children-friendly hotel
  • Family hotel
  • Cycling/Biker hotel
  • Golf hotel
  • Gay and lesbian-friendly hotel
  • Meets ISO 14001 environmental management standard
  • Storeroom for skiing equipment
  • Reading room
  • Freestanding
  • Peaceful surroundings
  • Directly by the sea
  • Directly by the woods/forest
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathroom with window
  • Heated towel rack in bathroom
  • Bathrobes
  • Coffee machine/Tea-maker in 49 rooms
  • Marked disabled parking space
  • Easy access for wheelchairs
  • Conference rooms: 8
  • Business center
  • Desk
  • Audiovisual conference equipment
  • ISDN internet access in all conference rooms
  • DSL/Broadband internet access in all conference rooms
  • Executive/Business floor
  • Breakfast:
    07:00 AM - 09:30 AM
  • Breakfast for early risers:
    03:00 AM - 07:00 AM
  • Hotel bar
  • Open-air restaurant/Beer garden, etc.
  • Kosher food available
  • Halal food available
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available
  • Adaptor for Chinese/US plugs
  • Complimentary slippers provided in room
  • Free tea supplies in room
  • Free WiFi in entire hotel
  • Mobile phone reception
  • Garden/Park
  • Garden terrace
  • Temperature controls
  • Desk
  • Air conditioning
  • Room safe
  • Cable TV
  • Soundproof windows
  • Windows for opening
  • Full-length mirror
  • Emergency information
  • Plan of emergency exits
  • Seating area
  • Separate luggage storage
  • Pets allowed
  • Car park is directly by hotel
  • Hotel-owned car park
  • Secure parking
  • Security patrolled car park
  • Parking for women at hotel
  • Marked disabled parking space
  • Secure parking for bicycles/motorbikes
  • Coach parking space at hotel
  • Parking with charging facility for electric cars
  • Express check-out
  • Reception (lobby)
  • Cable TV
  • TV remote control
  • Radio
  • Telephone by the bed
  • Telephone on the desk
  • Voicemail
  • TV with international news channel
  • DVD/Video rental
  • Pets permitted: £25.00/day
  • Stable fee for horses: £45.00/day
  • Pets allowed
  • Laundry service
  • Shoe-polishing service
  • Limousine service
  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Changing mat for babies
  • Door with spyhole in 49 rooms
  • Door with security chain in 49 rooms
  • Door with security lock in 49 rooms
  • Secure parking for bicycles/motorbikes
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel stairways ventilated
  • Visual alarms for the deaf/hard of hearing in guest rooms
  • Visual alarms for the deaf/hard of hearing in hallways
  • Visual alarms for the deaf/hard of hearing in public areas
  • Audible smoke alarms in guest rooms
  • Audible smoke alarm in hallways
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local/state/country building codes
  • Guest room doors self-closing
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Hotel staff trained in first aid
  • Hotel staff trained in cardiopulmonary resuscitation (CPR)
  • Hotel staff Red Cross certified in CPR
  • Room safe

Frequently asked questions about Western House Hotel

Free WLAN in the room is available to all Western House Hotel guests.
Guests of the Western House Hotel can use the following parking options:
  • dotCar park is directly by hotel
  • dotHotel-owned car park
  • dotSecure parking
  • dotSecurity patrolled car park
  • dotParking for women at hotel
  • dotMarked disabled parking space
  • dotSecure parking for bicycles/motorbikes
  • dotCoach parking space at hotel
  • dotParking with charging facility for electric cars
Western House Hotel was rated 8.5 by 6 guests on average.
Willingness to assist, Friendliness of recpetion and Room size were rated particularly well.
100 % of guests recommend the Western House Hotel for their next stay.
Check-in is possible from 02:00 PM at the earliest.
Check-out is possible at the latest by 11:00 AM clock.
The next station is 1 km away from the accommodation.
The nearest airport is 47 km from the hotel.
HOTEL DE customers receive the following benefits when they book the Western House Hotel:
  • dot1 bottle of mineral water
  • dotUpgrade to next room category
  • dotParking directly by the hotel
  • dotFree use of an internet terminal
  • dotFree WiFi
The hotel does not have its own restaurant.
Western House Hotel belongs to the barrier-free hotels in Ayr, South Ayrshire.
The hotel rooms in Western House Hotel are equipped with their own air conditioning.
Unfortunately, you cannot cancel this hotel free of charge.
At the Western House Hotel the reception times are as follows:
  • dotDuring the week: occupied 24 hours a day
  • dotAt weekends: occupied 24 hours a day
You can pay at the hotel with the following means of payment:
  • dotMastercard
  • dotAmerican Express
  • dotVisa
  • dotTravelers' checks
  • dotBilling to corporate account possible
With your myHOTEL DE account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel.

Hotel information

Service times

Reception

occupied 24 hours a day

Reception manned at weekends

occupied 24 hours a day

Earliest check-in

02:00 PM

Latest check-out

11:00 AM

Spoken languages

  • English-speaking staff available during the day

Payment options

  • Mastercard
  • American Express
  • Visa
  • Travelers' checks
  • Billing to corporate account possible