BOLTON E.- Business traveler
Access to the gym is good.
1. I had to wait 20 minutes to check in because there was only 1 member of staff on the tiny, temporary check in desk - at 6pm in the evening. This is prime check in time and waiting this long is not acceptable.
2. There was no air-conditioning in my loft-conversion room. IT WAS BOILING. The window only opened an inch. There was a fan, but it could only move HOT air around. It was too hot to sleep properly with a fan blowing at full speed on e ALL night. I rang reception to ask for alternative options but no assistance was forthcoming.
3. There were paper cups in the bathroom, not glass cups.
