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HOTEL INFO Stars

Hotel Helgoland (Hamburg)

Center 4.00 km Train station 5.00 km Airport 57.39 km
7.4

612 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Helgoland (Hamburg)
Hotel Helgoland (Hamburg)
Hotel Helgoland (Hamburg)
Hotel Helgoland (Hamburg)
Hotel Helgoland (Hamburg)
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business tariff details
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business tariff
€0.00
Single room Price from: Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Helgoland (Hamburg)

  • Free WiFi
  • Parking directly by the hotel
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

A perfect location for city travellers

The Hotel Helgoland is in a quiet location in Hamburg with good access to transportation. You quickly reach the harbour as well as the river Alster and the Reeperbahn entertainment district. The city centre is also not far away and offers plenty of opportunities for shopping and more.

Your accommodation at a glance

The rooms leave no wish unanswered and are very comfortable, including a lounge where you can relax. Windows are soundproof and make sure that you will enjoy pleasant recreation despite the hotel's central location.

Look forward to smoothly going seminar

The hotel offers several seminar rooms. They are all equipped with modern technology. The individual seminar staff will assist you during every step so that your seminar or conference will go no less than smoothly.

Hotel data

Hotel built in: 1983, Last complete renovation: 2011, Last partial renovation: 2011, Number of floors: 6, Trade fair/Conference hotel, Children-friendly hotel, City hotel, Motel, Business hotel, Family-run hotel, All-season opened, Number of rooms: 110, Number of singlerooms: 40, Number of double rooms: 70, Number of twin-rooms: 50, Of which have a double bed: 20, Of which are suitable as three-bed rooms: 4, Of which are suitable as four-bed rooms: 4, Number of luxury rooms: 60, Number of non-smoking rooms: 55, Family room available:, Children's beds/cots: 2, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 13:00 p.m.
Check-Out: 12:00 p.m.

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Hotel Helgoland (Hamburg):

Japan Credit Bureau Visa Mastercard American Express Electronic cash

Service & facilities

  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby Price/Hour 0,00 EUR
  • Marked disabled parking space
  • Parking for women at hotel
  • Secure parking
  • Coach parking space at hotel
  • Car park is directly by hotel
  • Hotel-owned car park Price/Day 10,00 EUR
  • Garage in hotel Price/Day 10,00 EUR
  • Parking Price/Day 10,00 EUR
  • Hotel-owned car park
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Fire alarm
  • Guest rooms accessed by interior entrances
  • Hotel stairways ventilated
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Audible smoke alarm in hallways
  • Hotel complies with country/state/local fire prevention laws
  • Hotel staff trained in first aid
  • Hotel has emergency lighting
  • Hallways equipped with fire exstinguishers
  • Parking area equipped with lights
  • Breakfast for early risers: 06:00 - 11:00
  • Hotel bar
  • Restaurant:
    17:00 - 01:00
  • Offdays: Su

Room facilities

  • Easy access for wheelchairs
  • TV with international news channel
  • Cable TV
  • TV remote control
  • Telephone on the desk
  • Radio
  • WiFi in all rooms Price/Hour 0,00 EUR
  • ISDN connection in 110 rooms
  • Analogue modem connection in 110 rooms
  • Soundproof windows
  • Hairdryer
  • Emergency information
  • Desk
  • Seating area
  • Bathroom with shower
  • Windows for opening
  • Bathroom with bathtub
  • Plan of emergency exits
  • Separate luggage storage
  • Full-length mirror
  • Centrally controlled ventilation

In-house services

  • Shoe-polishing machine
  • Laundry service
  • Room-Service: 06:00 - 22:00
  • Free WiFi
  • Parking directly by the hotel
  • Classic concierge service
  • Free daily newspapers
  • Pets not allowed
  • Hotel safe
  • Ice machine
  • Audiovisual conference equipment
  • ISDN internet access in all conference rooms
  • Adjoining conference center
  • WiFi in all conference rooms Price/Hour 0,00 EUR
  • Number of conference rooms: 2
  • Conference facilities for up to 230 people

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Hotel Helgoland (Hamburg)

Hotel Helgoland (Hamburg): Location and distance

Center: 4.00 km - Hamburg

Airport: 57.39 km - Lübeck Blankensee Airport (LBC)

Train station: 5.00 km - Hamburg Hbf

Highway: 1.78 km - A7 - Hamburg-Volkspark

Frequently asked questions about Hotel Helgoland (Hamburg)

How was the Hotel Helgoland rated on average?
On average, the Hotel Helgoland was rated 7.4 by 612 former guests.
How far is the distance to the nearest train station?
The nearest train station is 5 kilometers from the Hotel Helgoland.
How far is the distance to the nearest airport?
The nearest airport is 57.4 kilometers from the Hotel Helgoland.
Is the hotel Hotel Helgoland centrally located?
The Hotel Helgoland is approximately 4 kilometers from the city center.
Is there parking for hotel guests at the Hotel Helgoland?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Marked disabled parking space
  • Secure parking
  • Coach parking space at hotel
  • Parking directly by the hotel
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Hotel Helgoland?
At the Hotel Helgoland, breakfast is served from 06:00 to 11:00.
Is it possible to cancel the booking at the Hotel Helgoland free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Hotel Helgoland?
The hotel offers the following payment options:
  • Diners Club
  • Japan Credit Bureau
  • Visa
  • Mastercard
  • American Express
  • Electronic cash

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Evaluations of Hotel Helgoland (Hamburg)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
612 Evaluations 304 including comments:
7.4 / 10

anonymous between 30 and 40 years

28.01.18

2.3 Appealing

Positive Bedienung beim Frühstück sehr freundlich. Negative WLAN im Zimmer funktionierte nicht. Hotel liegt 15 Min. von der S-Bahn Station entfernt und keine 5 Min wie es in der Beschreibung steht (Website Hotel). Frühstück könnte besser sein.

group traveler

24.03.17

9.2 Excellent

Positive - Negative -

corporate customer between 50 and 60 years

04.05.14

6.7 Satisfying

Positive very quiet Negative Room decoration from the 1960s, brown tiles with sunflowers, elevator with dirty grey carpet at the walls

corporate customer anonymous

05.03.14

9.3 Excellent

Positive Felt like coming home. Friendly, flexible treatment Negative Road construction around made access a bit difficult

group traveler between 30 and 40 years

10.12.12

8.7 Very good

Positive I had a Congress for 3 days (Wednesday to Friday) so for the price I found it ok. Its clean. Old Decoration (doesnt really matter to me). If you have business or a few days in Hamburg, its just fine. The bus stop is right on front and also has its own Par Negative The elevator is small, But not really a Problem. The restaurant is ok, but the orders take a little bit too long.