Hotel Helgoland in Hamburg - 3 HOTEL INFO stars

This is what awaits you:

  • Parking directly by the hotel
  • WLAN in room

Hotel description Helgoland

A perfect location for city travellers

The Hotel Helgoland is in a quiet location in Hamburg with good access to transportation. You quickly reach the harbour as well as the river Alster and the Reeperbahn entertainment district. The city centre is also not far away and offers plenty of opportunities for shopping and more.

Your accommodation at a glance

The rooms leave no wish unanswered and are very comfortable, including a lounge where you can relax. Windows are soundproof and make sure that you will enjoy pleasant recreation despite the hotel's central location.

Look forward to smoothly going seminar

The hotel offers several seminar rooms. They are all equipped with modern technology. The individual seminar staff will assist you during every step so that your seminar or conference will go no less than smoothly.

Hotel data

Hotel built in 1983, Last complete renovation 2011, Last partial renovation 2011, Number of floors 6, Total number of rooms 110, Number of single rooms 40, Number of double rooms 70, of which have 2 separate beds 50, of which have a double bed 20, of which are suitable as three-bed rooms 4, of which are suitable as four-bed rooms 4, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 13:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Number of luxury rooms 60, Hotel, City hotel, Business hotel, Trade fair/conference hotel, Motel, family-run hotel, child-friendly hotel, No-smoking room 55, Family rooms available 4, Children's beds/cots 2, DEHOGA Rating 3, DEHOGA Rating valid until 2018-12-18

AddressShow map

Kieler Str. 177, 22525 Hamburg, Germany


  • Station (Hamburg Hbf) 5.18 km
  • City centre (Hamburg) 4.31 km
  • Airport (Hamburg Airport (HAM)) 6.92 km
  • Highway (A7 - Hamburg-Volkspark) 1.78 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

2:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Electronic cash

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Car park is directly by hotel
  • Secure parking
  • Parking for women at hotel
  • Marked disabled parking space
  • Garage in the hotel Fee per 24 hours 3,00 EUR
  • Coach parking space at hotel
  • Restaurant(s) 1 open from 17:00.00 until 01:00.00 Closed sunday
  • Hotel bar
  • Café/bistro
  • Fire alarm
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • WLAN with Internet access in lobby Hourly rate 0 EUR
  • Breakfast for early risers from 06:00 o'clock to 11:00 o'clock
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarm in hallways
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Guest rooms accessed by interior entrances
  • Parking area equipped with lights
  • Hotel staff trained in first aid

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0 EUR
  • Easy access for wheelchairs
  • Cable TV
  • Pay-TV
  • TV remote control
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Fax connection in 110 rooms
  • ISDN connection in 110 rooms
  • Analogue modem connection in 110 rooms
  • Mini-bar
  • Centrally controlled ventilation
  • Soundproof windows
  • Windows for opening
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel

In-house services

  • Hotel safe
  • Ice machine
  • ATM
  • Classic concierge service
  • Free daily newspapers
  • Car rental
  • Laundry service
  • Shoe-polishing machine
  • Parking directly by the hotel
  • WLAN in room
  • Pets not allowed
  • Room service from 06:00.00 until 22:00.00

Hotel location

Kieler Str. 177, 22525 Hamburg - Stellingen

Evaluations of Helgoland

Overall 645 ratings, including comments: 304 ratings
7.4 / 10
Average rating of all hotel guests
83% of all hotel guests would recommend this hotel to their friends
Corporate customers
2.3 / 10
January 2018

Bedienung beim Frühstück sehr freundlich.

WLAN im Zimmer funktionierte nicht. Hotel liegt 15 Min. von der S-Bahn Station entfernt und keine 5 Min wie es in der Beschreibung steht (Website Hotel). Frühstück könnte besser sein.

Corporate customers
6.7 / 10
May 2014

very quiet

Room decoration from the 1960s, brown tiles with sunflowers, elevator with dirty grey carpet at the walls

Corporate customers
9.3 / 10
March 2014

Felt like coming home. Friendly, flexible treatment

Road construction around made access a bit difficult

Corporate customers
8.7 / 10
December 2012

I had a Congress for 3 days (Wednesday to Friday) so for the price I found it ok. Its clean. Old Decoration (doesnt really matter to me). If you have business or a few days in Hamburg, its just fine. The bus stop is right on front and also has its own Parking. The breakfast is ok i think. I paid 61 Euro/night (I feel 50 would be a Great Price) Nevertheless, its Hamburg, usually a bit overpriced. I was in the 4th floor and had no problem with the WIFI. i did not used the TV...I would recomend it without hesitating.

The elevator is small, But not really a Problem. The restaurant is ok, but the orders take a little bit too long.

Corporate customers
6.8 / 10
October 2011

the most horrible stay noise wise I have ever had

Corporate customers
3.8 / 10
August 2009

The hotel promises free internet and parking. However, in most of the nights the parking lot was full and internet was never working, when I tried. Also it was hot, there was no air condition and windows could not kept open at night since the hotel is located on a very busy street. Breakfast was far overpriced.

6.8 / 10
December 2007

On the hotel's web site it is indicated that there is free wireless internet access. This is true, but one has access only in public areas and in ´´some rooms´´ (not in mine). While on the web site it is not claimed that one has access in all rooms, I think that this is what most guests would expect. It would be fairer if the hotel stated the situation exolicitly on the web site.

6.8 / 10
June 2007

nachste vom stadtmitte

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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