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Center 4.31 km Train station 5.18 km Airport 6.92 km
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Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HOTEL INFO. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

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The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

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The hotel has undergone a self-inspection process on its enhanced protection measures.

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Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars
7.4

612 Evaluations

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1/26 Hotel Helgoland (Hamburg)
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03.02 - 04.02Rooms:1 - Guests:1

Your HOTEL INFO offer

Sgl. from €90.00

Your travel dates
  • Arrival: 03.02.2023
  • Depature: 04.02.2023
  • Duration: 1
  • Traveller: 1
  • Rooms:
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Clean & Safe Protocol

Continued health and safety of hotel guests is of highest priority of HOTEL INFO. Hotel partners displayed with an inspection label have installed enhanced protective measures in their establishments to mitigate the spread of COVID-19.

Expert Inspected

The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected

The hotel has undergone a self-inspection process on its enhanced protection measures.

 Clean & Safe Protocol

Free for HOTEL INFO guests:

  • Parking directly by the hotel
  • WiFi in room

A perfect location for city travellers

The Hotel Helgoland is in a quiet location in Hamburg with good access to transportation. You quickly reach the harbour as well as the river Alster and the Reeperbahn entertainment district. The city centre is also not far away and offers plenty of opportunities for shopping and more.

Your accommodation at a glance

The rooms leave no wish unanswered and are very comfortable, including a lounge where you can relax. Windows are soundproof and make sure that you will enjoy pleasant recreation despite the hotel's central location.

Look forward to smoothly going seminar

The hotel offers several seminar rooms. They are all equipped with modern technology. The individual seminar staff will assist you during every step so that your seminar or conference will go no less than smoothly.

Hotel data

Hotel built in 1983, Last complete renovation 2011, Last partial renovation 2011, Number of floors 6, Total number of rooms 110, Number of single rooms 40, Number of double rooms 70, of which have 2 separate beds 50, of which have a double bed 20, of which are suitable as three-bed rooms 4, of which are suitable as four-bed rooms 4, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 13:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Number of luxury rooms 60, Hotel, City hotel, Business hotel, Trade fair/conference hotel, Motel, family-run hotel, child-friendly hotel, No-smoking room 55, Family rooms available 4, Children's beds/cots 2,

Reception open
Reception manned 24 hours a day

Reception manned at weekends
Reception manned 24 hours a day

Check-In : 13:00
Check-Out : 12:00

Accepted payment methods

The following credit cards are accepted by Hotel Helgoland (Hamburg):

Diners Club Visa Eurocard/MasterCard American Express Japan Credit Bureau (JCB Intl.) Electronic cash

Service & facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Car park is directly by hotel
  • Secure parking
  • Parking for women at hotel
  • Marked disabled parking space
  • Garage in the hotel Fee per 24 hours 3,00 EUR
  • Coach parking space at hotel
  • Restaurant(s) 1 open from 17:00.00 until 01:00.00 Closed sunday
  • Hotel bar
  • Café/bistro
  • Fire alarm
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • WLAN with Internet access in lobby Hourly rate 0 EUR
  • Breakfast for early risers from 06:00 o'clock to 11:00 o'clock
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarm in hallways
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Guest rooms accessed by interior entrances
  • Parking area equipped with lights
  • Hotel staff trained in first aid

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0 EUR
  • Easy access for wheelchairs
  • Cable TV
  • Pay-TV
  • TV remote control
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Fax connection in 110 rooms
  • ISDN connection in 110 rooms
  • Analogue modem connection in 110 rooms
  • Mini-bar
  • Centrally controlled ventilation
  • Soundproof windows
  • Windows for opening
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel

In-house services

  • Hotel safe
  • Ice machine
  • ATM
  • Classic concierge service
  • Free daily newspapers
  • Car rental
  • Laundry service
  • Shoe-polishing machine
  • Parking directly by the hotel
  • WLAN in room
  • Pets not allowed
  • Room service from 06:00.00 until 22:00.00

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Hotel Helgoland (Hamburg)

Location and distance

Google Map

Center: 4.31 km - Hamburg

Airport: 6.92 km - Hamburg Airport (HAM)

Train station: 5.18 km - Hamburg Hbf

Highway: 1.78 km - A7 - Hamburg-Volkspark

Frequently asked questions about Hotel Helgoland (Hamburg)

How was the Hotel Helgoland rated on average?
On average, the Hotel Helgoland was rated 7.4 by 612 former guests.
What time does check-in start at Hotel Helgoland?
Check-in is from 13:00.
Until what time do you have to check out?
The Hotel Helgoland requires you to leave your room by 12:00.
How far is the distance to the nearest train station?
The nearest train station is 5.2 kilometers from the Hotel Helgoland.
How far is the distance to the nearest airport?
The nearest airport is 6.9 kilometers from the Hotel Helgoland.
Is the hotel Hotel Helgoland centrally located?
The Hotel Helgoland is approximately 4.3 kilometers from the city center.
Is there parking for hotel guests at the Hotel Helgoland?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Secure parking
  • Parking for women at hotel
  • Garage in the hotel Fee per 24 hours 3,00 EUR
  • Parking directly by the hotel
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Hotel Helgoland?
Breakfast is not available at the Hotel Helgoland.
Is it possible to cancel the booking at the Hotel Helgoland free of charge?
Unfortunately, you cannot cancel this hotel free of charge.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Hotel Helgoland?
The hotel offers the following payment options:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Electronic cash

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Evaluations of Hotel Helgoland (Hamburg)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
612 Evaluations 304 including comments:
7.4 / 10

anonymous between 30 and 40 years

28.01.18

2.3

Positive Bedienung beim Frühstück sehr freundlich. Negative WLAN im Zimmer funktionierte nicht. Hotel liegt 15 Min. von der S-Bahn Station entfernt und keine 5 Min wie es in der Beschreibung steht (Website Hotel). Frühstück könnte besser sein.

group traveler

24.03.17

9.2 Excellent

Positive - Negative -

corporate customer between 50 and 60 years

04.05.14

6.7

Positive very quiet Negative Room decoration from the 1960s, brown tiles with sunflowers, elevator with dirty grey carpet at the walls

corporate customer anonymous

05.03.14

9.3 Excellent

Positive Felt like coming home. Friendly, flexible treatment Negative Road construction around made access a bit difficult

group traveler between 30 and 40 years

10.12.12

8.7 Very good

Positive I had a Congress for 3 days (Wednesday to Friday) so for the price I found it ok. Its clean. Old Decoration (doesnt really matter to me). If you have business or a few days in Hamburg, its just fine. The bus stop is right on front and also has its own Par Negative The elevator is small, But not really a Problem. The restaurant is ok, but the orders take a little bit too long.

corporate customer between 30 and 40 years

31.10.11

6.8

Negative the most horrible stay noise wise I have ever had

corporate customer between 30 and 40 years

13.08.09

3.8

Negative The hotel promises free internet and parking. However, in most of the nights the parking lot was full and internet was never working, when I tried. Also it was hot, there was no air condition and windows could not kept open at night since the hotel is loc

anonymous

15.12.07

6.8

Negative On the hotel's web site it is indicated that there is free wireless internet access. This is true, but one has access only in public areas and in "some rooms" (not in mine). While on the web site it is not claimed that one has access in all rooms, I think

anonymous

11.06.07

6.8

Positive nachste vom stadtmitte