Hotel Griffin Gate Marriott Resort & Spa in Lexington - 4 HOTEL INFO stars

This is what awaits you:

Our whole staff would like to cheerfully welcome you to the Griffin Gate Marriott Resort & Spa. The Marriott family welcomes you to the Griffin Gate Marriott Resort & Spa! Spa Hotels are plentiful, but this one is a prime example of its type. It has all o...
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Hotel description Griffin Gate Marriott Resort & Spa

Our whole staff would like to cheerfully welcome you to the Griffin Gate Marriott Resort & Spa. The Marriott family welcomes you to the Griffin Gate Marriott Resort & Spa! Spa Hotels are plentiful, but this one is a prime example of its type. It has all of the advantages you would expect, and more. There are lots of parking spots for our hotel clientele. Hotel guests enjoy a free daily newspaper. Make yourself at home We offer a lift for convenient access to the appealingly arranged rooms on the upper floors. The lobby in the entrance is sure to make a great first impression. The hotel has a high-quality eatery as well as its own café-bistro for wholesome light snacks and drinks. Where you will stay All of our hotel rooms naturally have the necessary utensils for making coffee, an air-conditioning-system, cable TV with plenty of entertaining programmes as well as a hand-held hair-dryer. In our hotel you'll also have a desk in your suite. Our guests are supplied with a pay TV set in all the hotel rooms. While relaxing in your room you can turn on the radio and listen to some tunes. Bathrooms in the hotel feature a shower, a bathtub and a hairdryer. An additional feature is of course our hot tub.

Hotel data

Hotel built in 1981, Last partial renovation 2014, Number of floors 7, Total number of rooms 409, Number of suites (separate rooms) 14, Earliest check-in 16:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, Trade fair/conference hotel, Certified Spa Hotel, Club hotel/resort, Golf hotel

AddressShow map

1800 Newtown Pike, 40511 Lexington, United States of America

Distances

  • City centre (Lexington) 5.26 km
  • Airport (Blue Grass Airport (LEX)) 12.28 km

Service times

Earliest check-in:

4:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Restaurant(s) 5
  • Hotel bar
  • Café/bistro
  • Indoor pool
  • Outdoor swimming pool
  • Whirlpool
  • Health and beauty center
  • Automatic emergency wake-up alarm
  • Fitness centre
  • Breakfast

Room facilities

  • Cable TV
  • TV remote control
  • Radio
  • Desk
  • Voicemail
  • Room safe
  • Fridge
  • Coffee machine/tea-maker
  • Iron + ironing board
  • Centrally controlled air conditioning
  • Temperature controls
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes

In-house services

  • Safety deposit boxes at reception
  • Vending machine for beverages
  • Ice machine
  • Air conditioning in public areas
  • ATM
  • Classic concierge service
  • Express check-out
  • Free daily newspapers
  • Business center
  • Laundry service
  • Store/mini supermarket

Hotel location

1800 Newtown Pike, 40511 Lexington -

Evaluations of Griffin Gate Marriott Resort & Spa

Overall 10 ratings, including comments: 6 ratings
7.2 / 10
Average rating of all hotel guests
100% of all hotel guests would recommend this hotel to their friends
Corporate customers
5.5 / 10
April 2010

The staff at this hotel is very friendly and helpful. It makes my stay more pleasant each week when I am recognized upon arrival and during my stay. They go out of their way to make sure that I am as comfortable as I can be while away from home.

Corporate customers
4.4 / 10
December 2009

I've been a guest at this location since September and every week it seems that I have an issue with my stay. I requested a refrigerator as part of my reservation. Upon check-in and arrival, there was no refrigerator in my room. I called the next day from my office to request that a microwave and refrigerator be delivered to my room by later that evening. The front desk person told me that there would be a $20 charge for these amenities. I have NEVER been charged a fee for any appliances at any Marriott. I have been a Platinum member for several years and I have never been treated with so much disrespect as I have since being a guest at this hotel.

Corporate customers
4.7 / 10
December 2009

The evening housekeeping supervisor was very quick to respond to the fact that my room had not been cleaned upon my return one evening. He cleaned the room himself and did a very thorough job in a short amount of time.

Upon returning to my room from work one evening, I found that my room had not been cleaned. I did not have the 'do not disturb' sign on my door. My room was not cleaned and I was quite irate to return to a room that had not been cleaned - dirty towels, unmade bed, and not freshened up at all. Every week that I am at this hotel, there seems to be some sort of issue. I have yet to have an enjoyable stay. I have been staying at this hotel since September.

Corporate customers
6.8 / 10
November 2009

Again, I was placed in a small room with the small bathroom and on the farthest end away from the Concierge lounge. I did not make my arrival until after midnight Sunday and very disappointed and apprehensive about having to walk so far with my luggage in order to get to my room...there was no valet or bellman on staff. I was sick all of the week while in Lexington and it would have been nice to be able to get water, tea etc. from the Concierge lounge had it been close by.

Corporate customers
7.2 / 10
November 2009

I liked the room this week. It was a larger room, with a separate vanity, bathroom, and shower - which is very important. And the room was located on the same side as the Concierge lounge.

Corporate customers
4.6 / 10
October 2009

I requested a refrigerator and microwave prior to checking in to the hotel. I called and was told that it was noted in my reservation. One of the front desk staff brought the items to my room and the front desk called later as a follow-up to make sure that I had received my items.

I have stayed at this hotel several times since September and each time I am always put in the smaller rooms with less amenities. As a Platinum member, I would think that I would get one of the larger rooms with the larger bathrooms. I hate the small cramped rooms and the outside noise from the golf course, etc. is very disturbing. I have been told that I would be on the side where the concierge lounge is located and I have yet to be in that area. I am always on the total opposite side of the concierge lounge and it is always noisy.

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