Hotel Goldener Schlüssel in Berne - 3 HOTEL INFO stars

This is what awaits you:

  • Bike rental
  • WLAN in room

Hotel description Hotel Goldener Schlüssel

Hotel Goldener Schlüssel is situated in the centre of Berne, within 99 steps from the world famous Zeitglockenturm belfry. Here you will find a personal ambience and a charming and traditional Old Town restaurant. Regional specialties are served 364 days of the year. The hotel is the ideal starting point for shopping and for cultural events.

As one makes his bed, so he must lie. We do our very best to make you feel at home so that you can spend your days in a cosy atmosphere and your nights in comfort.

This is where people meet. Original Bernese and Bernese originals, passers-by and hotel guests - everyone loves to meet in the informal and snug atmosphere of the Zmorge-Café and to have a nightcap.

Complimentary hi speed internet access.

PLEASE CONTACT THE HOTEL BY PHONE +41 31 311 02 16 IF YOUR ARRIVAL WILL BE AFTER 11.30 PM (MONDAY TO SATURDAY) OR IF YOUR ARRIVAL WILL BE AFTER 10:30 PM ON SUNDAYS!!!! Reception hours: On business days: from 7:00 AM to 12:00 AMOn the weekend: from 7:00 AM to 11:00 PM

Hotel data

Hotel built in 1508, Last complete renovation 1983, Last partial renovation 2008, Number of floors 4, Total number of rooms 34, Number of single rooms 14, Number of double rooms 16, of which have 2 separate beds 10, of which have a double bed 6, of which are suitable as three-bed rooms 4, Hotel open all year round, Reception manned at weekends from 06:30, to 23:00, Reception manned from 06:30, to 23:00, Earliest check-in 15:00, Latest check-out 11:00, English-speaking staff available during the day, Number of luxury rooms 1, Number of business rooms 0, Hotel, City hotel, family-run hotel, child-friendly hotel, Hiking hotel, No-smoking hotel, No-smoking room 34, Family rooms available 3, Children's beds/cots 1, DEHOGA Rating 3, DEHOGA Rating valid until 2020-08-01

AddressShow map

Rathausgasse 72, 3011 Berne, Switzerland


  • Station (Bern - Bahnhof) 0.87 km
  • City centre (Bern) 0.07 km
  • Airport (Bern Belp Airport (BRN)) 5.31 km
  • Highway (Wankdorf) 2.0 km

Service times

Reception open:

7:30 AM to 10:00 PM

Reception manned at weekends:

7:30 AM to 10:00 PM

Earliest check-in:

4:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Visa
  • Eurocard/MasterCard
  • American Express

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Car park is a 5-minute walk away
  • Security patrolled car park
  • Garage is a 5-minute walk away
  • Restaurant(s) 1 open from 17:00.00 until 21:00.00 Closed monday,tuesday,sunday
  • Café/bistro
  • Open-air restaurant/beer garden, etc.
  • Fire alarm
  • Smoke detectors
  • WLAN with Internet access in lobby Hourly rate 0 CHF
  • Mobile phone reception
  • WLAN operator Swisscom
  • Vegetarian food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Building meets all current local, state and country building codes
  • Guest room doors self closing

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0 CHF Provider Swisscom
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 1
  • Cable TV
  • TV remote control
  • Radio
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Room safe
  • Soundproof windows
  • Windows for opening
  • Full-length mirror
  • Hairdryer
  • Bathroom with shower
  • Plan of emergency exits
  • Water boiler in room

In-house services

  • Large dogs permitted Fee per day 15 CHF
  • Pets permitted Fee per day 15 CHF
  • Hotel safe
  • Ice machine
  • Gift vouchers available for Hotel und Restaurant
  • Express check-out
  • Laundry service
  • Shoe-polishing machine
  • Bike rental
  • WLAN in room
  • Towels changed every 3 day(s)
  • Beddings changed every 3 day(s)

Hotel location

Rathausgasse 72, 3011 Berne -

Evaluations of Hotel Goldener Schlüssel

Overall 171 ratings, including comments: 105 ratings
7.5 / 10
Average rating of all hotel guests
86% of all hotel guests would recommend this hotel to their friends
Corporate customers
8.7 / 10
July 2019

excellent location, great staff and breakfast

room was a bit small

Corporate customers
6.3 / 10
July 2017

right in the heart of Bern

in the summer dozens of people are sitting outside which makes it very noisy in the rooms till late night. In the early morning it was also noisy. very small built-in bath rooms

Corporate customers
5.2 / 10
September 2016


Room was very small. Window needs to be open since it is getting too hot at night but noise levyof street was fairly high.

Corporate customers
6.5 / 10
April 2016

The receptionist was very friendly, She helped us out in the local language, told us something about the city and made a reservation for a different restaurant. The breakfast was also very good. Everything you need was there. Good dark bread. Yoghurt. Eggs. Additionaly it would be nice to have some warm food. Location is good

-I could hear my neighbour snore. -The room was at the top floor and had a sloping roof so i hit my head a couple of times -Too expensive (according to european standards) for what you got.

Corporate customers
7.0 / 10
March 2015

Good rate for hotel in center of Basel.

Tiny room. Bathroom/toilett in the room. If you are sensitive to noise...there are lots of restaurants and bars around the hotel.

Family with children
9.3 / 10
July 2014

Location is great, close to the center of town. Very clean and owner/manager very friendly.

The beds had thin mattresses.

Corporate customers
7.3 / 10
December 2013

Hotel bien situé en pleine ancienne ville.

Pas de chaînes francophones (excepté RTS 1 et 2 ou anglophones) malgré l'annonce faite sur la fiche d'emploi !

Corporate customers
7.0 / 10
September 2012

- The hotel is located in the touristic old center of Bern - Personnel was helpful and friendly - The room was very clean - The bed was good - The facilities functioned well - The breakfast was ok

- I had a single room. It was indeed quite compact with not much space although ok for my situation since I was only staying there during the night.

Corporate customers
7.3 / 10
May 2012

direcly in the center of Bern, very attractive environment around the Hotel.

Couple over sixty
8.0 / 10
October 2011

We found the Goldener Schlussel to be a very friendly, comfortable hotel beautifully situated in the old town. While breakfast was okay the dinner menu was excellent. The staff were very friendly and helpful.

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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