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Diplomat Hotel (Astana)

Center 5.53 km Train station 8.00 km Airport 12.00 km

4 Evaluations

1/1 Diplomat Hotel (Astana)
business tariff details
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business tariff
Single room Standard-Tariff €50.75 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required


Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.


Deposit required


Cancellation not free of charge

Rate description



Your travel dates
. - .Rooms: 0 - Guests:

1 Adult - 1 Single room


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Free for HOTEL INFO guests in the hotel Diplomat Hotel (Astana)

  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • Parking directly by the hotel
  • Free use of the sauna
  • WiFi in room
  • Domestic landline phone calls

«Diplomat Hotel and Business Center» is located in the new administrative part of Astana, 10 km beyond Astana International Airport, next to the main sightseeing Bayterek monument. There are 77 rooms, which include 52 standard rooms, 12 double standard rooms, 4 Junior Suites, 7 Senior Suites, and 1 Presidential Suite. We can also offer Lobby Bar on the first floor, banquet hall 'Bayterek” on the second floor and 'Terrazza” breakfast hall on the third floor as «Diplomat Hotel and Business Center».

«Diplomat Hotel and Business Center» also offers the following extra hotel and restaurant services with charges:

Banquet halls for conferences and events for 10 – 250 people with necessary equipment

Business Lunch and Dinner at 'Mezzonine” restaurant

Lobby Bar and Lounge 24 hours

Phone calls (mobile, land calls, international calls)

Minibar service

Laundry service

Room service

Business Center (internet, fax, copying, laminating)

VIP service (welcome & farewell)

Taxi service



The hotel provides guests with comfortable accommodation, high-quality service and reasonable prices in the heart of Astana! We also offer discounts on weekends! Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2007, Last complete renovation 2012, Last partial renovation 2015, Number of floors 22, Total number of rooms 77, Number of single rooms 65, Number of double rooms 77, of which have 2 separate beds 12, of which have a double bed 65, Number of suites (separate rooms) 12, Number of junior suites 4, Number of apartments 12, Number of rooms with air conditioning 77, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Number of luxury rooms 77, Number of business rooms 77, Hotel, City hotel, Business hotel, Trade fair/conference hotel, No-smoking room 77, Hypoallergenic rooms 77, Family rooms available 12,

Reception open
During the week
Reception manned 24 hours a day

Reception manned at weekends
Reception manned 24 hours a day

Check-In : 14:00 p.m.
Check-Out : 12:00 p.m.

Accepted payment methods

The following credit cards are accepted by Diplomat Hotel (Astana):

Diners Club Visa Eurocard/MasterCard American Express Billing to corporate account possible

Service & facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park Fee per 24 hours 0,00 KZT
  • Car park is directly by hotel
  • Secure parking
  • Marked disabled parking space
  • Coach parking space at hotel
  • Executive/business floor
  • Restaurant(s) 3 open from 06:00.00 until 00:00.00
  • Hotel bar
  • Café/bistro
  • Open-air restaurant/beer garden, etc.
  • Garden terrace
  • Indoor pool open from 07:00.00 until 00:00.00
  • Sauna
  • Turkish bath
  • Whirlpool
  • Fitness room
  • Health and beauty center open from 07:00.00 until 00:00.00
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby Fee per day 0,00 KZT
  • Mobile phone reception
  • Fitness centre
  • Door with spy-hole in 77 rooms
  • Door with security chain in 77 rooms
  • Door with security lock in 77 rooms
  • Breakfast from 06:00 o'clock to 10:30 o'clock
  • Halal food available
  • Vegetarian food available
  • Diabetic food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Visual alarms for the Deaf/Hard of Hearing in guest rooms
  • Visual alarms for the Deaf/Hard of Hearing in hallways
  • Visual alarms for the Deaf/Hard of Hearing in public areas
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 KZT
  • Cable TV
  • TV remote control
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Telephone in the bathroom
  • Voicemail
  • Mini-bar
  • Fridge in 77 rooms
  • Coffee machine/tea-maker in 8 rooms
  • Iron + ironing board
  • Temperature controls in 77 rooms
  • Individually controlled ventilation in 77 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel
  • Complimentary slippers provided in room

In-house services

  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • ATM
  • Classic concierge service
  • Express check-out
  • Porter service
  • Free daily newspapers
  • Shuttle service to the central station Fee 6000 KZT
  • Shuttle service to the airport Fee 6000 KZT
  • Business center
  • Secretarial services
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • Parking directly by the hotel
  • Free use of the sauna
  • WLAN in room
  • Domestic landline phone calls
  • Towels changed every 1 day(s)
  • Beddings changed every 1 day(s)
  • Pets not allowed
  • Room service from 09:00.00 until 18:00.00
  • Babysitter

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Diplomat Hotel (Astana)

Diplomat Hotel (Astana): Location and distance

Center: 5.53 km - Astana

Airport: 12.00 km - Astana International Airport (TSE)

Train station: 8.00 km - Astana Railway Station

Frequently asked questions about Diplomat Hotel (Astana)

How was the Diplomat Hotel rated on average?
On average, the Diplomat Hotel was rated 5.5 by 4 former guests.
What time does check-in start at Diplomat Hotel?
Check-in is from 14:00.
Until what time do you have to check out?
The Diplomat Hotel requires you to leave your room by 12:00.
How far is the distance to the nearest train station?
The nearest train station is 8 kilometers from the Diplomat Hotel.
How far is the distance to the nearest airport?
The nearest airport is 12 kilometers from the Diplomat Hotel.
Is the hotel Diplomat Hotel centrally located?
The Diplomat Hotel is approximately 5.5 kilometers from the city center.
Is there parking for hotel guests at the Diplomat Hotel?
The following parking options are available to hotel guests.
  • Hotel-owned car park Fee per 24 hours 0,00 KZT
  • Secure parking
  • Parking directly by the hotel
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Diplomat Hotel?
At the Diplomat Hotel, breakfast is served from 6:00 to 10:30.
Is it possible to cancel the booking at the Diplomat Hotel free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
How can I pay at the Diplomat Hotel?
The hotel offers the following payment options:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Billing to corporate account possible

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Evaluations of Diplomat Hotel (Astana)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
4 Evaluations 3 including comments:
5.5 / 10

group traveler


1.4 Appealing

Positive Central location Negative When we asked to book a city taxi, the hotel staff booked one of their friends with an unsafe vehicle. The car greatly overcharged. They also lied about the availability of a hotel car, saying it was stuck in traffic at 2 am. The rooms were very noisy. Th

group traveler between 40 and 50 years


4.7 Appealing

Positive Bar was ok, room was ok but expensive. I haven't got anything really good to say about the hotel Negative Rip off taxi and travel services as they wanted to charge kzt 1500 for a kzt 600 journey every day, they failed to arrange cars as they promised and the cars they arranged had no seatbelts, poor breakfast, way too expensive, unhelpful reception staff, no