Hotel Best Western Santakos in Kaunas - 4 HOTEL INFO stars

This is what awaits you:

  • Parking directly by the hotel
  • Use of an Internet terminal at the hotel
  • WLAN in room

Hotel description Best Western Santakos

The first hotel in Lithuania, belonging to the worldwide International Best Western Hotel chain – the BW Santakos Hotel is situated at the merging point of the centre and the Old town - in the calm J. Gruodžio street. In the authentic 100 years old building you can find a comfortable, luxury and elegant interior.

Noticeably expanded and with modern equipment according to the 4-Star hotel requirements - the hotel can accommodate various tourist groups up to 180 people, as well as individual guests.

Our cosy hotel rooms are equipped for business and leisure purposes. Here you will find everything you require: air-condition system, luxurious bathrooms with floor heating system, satellite TV, mini bar/refrigerator, hair dryer, balconies, personal safe and Internet connection. Some bathrooms have Jacuzzi. All rooms are equipped with comfortable King size or twin beds. Best Western Santakos Hotel offers ideal environment for successful work in 5 modern conference halls who seat up to 200 with all contemporary conference equipment.

Our reception is open 24 hours a day.

Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1995, Last complete renovation 2005, Last partial renovation 2005, Number of floors 5, Total number of rooms 92, Number of single rooms 11, Number of double rooms 81, of which have 2 separate beds 65, of which have a double bed 8, of which are suitable as three-bed rooms 12, of which are suitable as four-bed rooms 1, Number of junior suites 7, Number of apartments 1, Number of rooms with air conditioning 55, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, English-speaking staff available during the day, English-speaking staff available at night, Number of luxury rooms 8, Number of business rooms 66, Hotel, City hotel, Business hotel, Trade fair/conference hotel, No-smoking room 46, Hypoallergenic rooms 3, Family rooms available 4, Children's beds/cots 2, Extra-long (over 2m) beds in 14 rooms

AddressShow map

J. Gruodzio g. 21, 44293 Kaunas, Lithuania


  • Station (Main Railwaystation) 5.0 km
  • City centre (Kaunas) 0.35 km
  • Airport (Vilnius International Airport (VNO)) 93.53 km
  • Highway 7.0 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Visa
  • Eurocard/MasterCard
  • American Express

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal
  • Hotel-owned car park Fee per 24 hours 0 EUR
  • Secure parking
  • Garage in the hotel Fee per 24 hours 0 EUR
  • Secure parking for bicycles/motorbikes
  • Coach parking space at hotel
  • Restaurant(s) 1 open from 07:00.00 until 23:59.00
  • Hotel bar
  • Garden terrace
  • Indoor pool
  • Sauna
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • Breakfast from 07:00 o'clock to 10:00 o'clock
  • Breakfast for early risers
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • Satellite TV
  • Pay-TV
  • TV remote control
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone on the desk
  • Telephone in the bathroom
  • Room safe
  • Mini-bar
  • Coffee machine/tea-maker
  • Iron + ironing board
  • Temperature controls
  • Individually controlled ventilation
  • Windows for opening
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathroom with window
  • Heated towel rack in bathroom
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • Free tea supplies in room

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Porter service
  • Shuttle service to the central station
  • Shuttle service to the airport
  • Business center
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing service
  • Shoe-polishing machine
  • Parking directly by the hotel
  • Use of an Internet terminal at the hotel
  • WLAN in room

Hotel location

J. Gruodzio g. 21, 44293 Kaunas - Naujamiestis

Evaluations of Best Western Santakos

Overall 43 ratings, including comments: 26 ratings
8.2 / 10
Average rating of all hotel guests
95% of all hotel guests would recommend this hotel to their friends
Corporate customers
4.0 / 10
November 2018

This is definitely not 4 Star Hotel. А strange and unpleasant odor at the hotel. - Smell like from WC. The dinner was awesome. Waited approx. 1 hour for the dinner. The prices for dinner quality are too high. Breakfast was in not good quality. Self service for cafe machine. I was standing in line long time.

Couple over thirty under fourty
9.1 / 10
October 2011

Lovely view from room which was spacious and lovely.

The room was a little cold.

Couple over thirty under fourty
8.3 / 10
May 2010

Excellent breakfast, fast check-in, parking (garage)

Couple over thirty under fourty
8.5 / 10
May 2010

Excellent breakfast with national coloring, great, comfortable and spacious room, fast check-in, parking (garage)

Difficult to go by own transport

Corporate customers
9.2 / 10
May 2010

Good location, affordable room rates, friendly and helpful staff. It was my second stay, will do it again once I'm in Kaunas.

Difficult to get there, lots of one way streets

Corporate customers
8.6 / 10
April 2009

Excellent rooms and helpfull staff.

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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