Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

AC Hotel Carlton Madrid

Paseo de la Delicias 26, 28045 Madrid - Arganzuela
Center 2.00 km Airport 15.00 km
8

82 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
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AC Hotel Carlton Madrid
AC Hotel Carlton Madrid
AC Hotel Carlton Madrid
AC Hotel Carlton Madrid
AC Hotel Carlton Madrid
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business tariff details
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business tariff
€0.00
Single room Standard-Tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

AC Hotel Carlton Madrid,in the heart of Madrid, near Retiro Park, the Botanic Gardens and Atocha train and metro station, is just a stone's throw away from the most popular leisure facilities, shops and business areas in the city. Guests staying at AC Carlton Madrid Hotel will enjoy 122 bedrooms and first-class service in a stylish setting, designed to be both practical and elegant. For your convenience, Wi-Fi Internet connections have been introduced throughout the communal areas of our hotel. Relax in the AC Hotel Carlton Madrid bar and find a tempting menu of salads and sandwiches throughout the day. It is situated very near the Prado, Reina Sofia and Thyssen-Bornemisza art galleries as well as the Casa Encendida and Caixa Forum cultural centres, placing our guests within arm's reach of some of the most famous art galleries in Spain. This property is perfectly located in order for our guests to visit the historical city centre, Plaza Mayor, Puerta del Sol, and other essential Madrid landmarks.

The elegant hotel restaurant offers guests an exquisite menu served in a setting that is both minimalist and welcoming at the same time.

Hotel data

Hotel built in: 1959, Number of floors: 8, Number of rooms: 234, Number of twin-rooms: 28, Number of suites/appartments: 9,

Reception open
During the week
Not occupied

Reception manned at weekends
Not occupied

Check-In: 15:00 p.m.
Check-Out: 12:00 p.m.

Accepted payment methods

The following credit cards are accepted by AC Hotel Carlton Madrid:

Visa Japan Credit Bureau American Express Mastercard

Service & facilities

  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby
  • Automatic emergency wake-up alarm
  • Fitness centre:
  • Breakfast:
  • Hotel bar

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • TV remote control
  • Telephone in the bathroom
  • Fax
  • Bathrobes
  • Hairdryer
  • Bathroom with bathtub
  • Desk
  • Minibar
  • Room safe
  • Centrally controlled air conditioning
  • Temperature controls:

In-house services

  • Laundry service
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Number of conference rooms: 4
  • Conference facilities for up to 4 people

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AC Hotel Carlton Madrid

AC Hotel Carlton Madrid: Location and distance

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Center: 2.00 km - Madrid

Airport: 15.00 km - Adolfo Suárez Madrid–Barajas Airport

Frequently asked questions about AC Hotel Carlton Madrid

How was the AC Hotel Carlton Madrid rated on average?
On average, the AC Hotel Carlton Madrid was rated 8 by 82 former guests.
How far is the distance to the nearest airport?
The nearest airport is 15 kilometers from the AC Hotel Carlton Madrid.
Is the hotel AC Hotel Carlton Madrid centrally located?
The AC Hotel Carlton Madrid is approximately 2 kilometers from the city center.
Is there parking for hotel guests at the AC Hotel Carlton Madrid?
Unfortunately, there are no parking facilities available for hotel guests of the AC Hotel Carlton Madrid.
What are the breakfast times at the AC Hotel Carlton Madrid?
Is it possible to cancel the booking at the AC Hotel Carlton Madrid free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
How can I pay at the AC Hotel Carlton Madrid?
The hotel offers the following payment options:
  • Visa
  • Discover
  • Japan Credit Bureau
  • American Express
  • Mastercard
  • Diners Club

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Evaluations of AC Hotel Carlton Madrid

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
82 Evaluations 48 including comments:
8 / 10
85 % of the HOTEL INFO guests recommend this hotel
Date Best rating

couple up to 30 years

18.03.16

10 Excellent

Positive Decor was fabulous!

anonymous between 30 and 40 years

06.12.10

7 Good

Positive Nice hotel in a good position.Clean and quiet. Negative Bar is closed early and not possible to have a small soft drink after 23.00

corporate customer between 30 and 40 years

06.12.10

6.7 Satisfying

Negative Very noisy

group traveler up to 30 years

10.04.10

4.4 Appealing

Negative Wi-Fi is free only in the lounge

group traveler between 40 and 50 years

10.11.09

5.6 Sufficient

Positive Luxurious bathroom Negative Surcharge for use of room safe. Only some rooms have satellite TV.

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