AC Hotel Penang - 4 HOTEL INFO stars

This is what awaits you:

  • WLAN in room

Hotel description AC Hotel Penang

We would like to gladly welcome you to the Vistana Penang Bukit Jambul. There are plenty of parking spaces available to hotel guests. Make yourself at home You can leave your valuable items for secure storage in the hotel safe at reception which is manned 24/7. Our comfy hotel offers a lift for its guests. We have video surveillance in our lobby. Our team's cook will make your meal even more enjoyable with their enthusiastic service. Where you will stay Our hotel's visitors enjoy having their own cable TV available in each room. Hotel guests can prepare a fresh cup of coffee in the room. *Breakfast and free wifi included when you book the Standard room : Basic tarriff on* *Important Notice: We wish to inform that effective 01 June, 2014 , The Penang State Government will be implementing a mandatory Local Government Fee of MYR2 nett per room per night for hotel accommodations. This fee will be collected by the Hotel, in addition to the hotel bill upon check-out, to be paid to the Local Government.* Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Total number of rooms 238, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Trade fair/conference hotel

AddressShow map

Lintang Bukit Jambul 213, 11900 Penang, Malaysia


  • City centre (Georgetown) 9.6 km
  • Airport (Penang International Airport (PEN)) 4.65 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Restaurant(s) 2
  • Outdoor swimming pool
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • Fitness centre
  • Emergency exits for each floor

Room facilities

  • Cable TV
  • TV remote control
  • Desk
  • Room safe
  • Mini-bar
  • Coffee machine/tea-maker
  • Iron + ironing board
  • Hairdryer
  • Bathroom with bathtub

In-house services

  • Hotel safe
  • Air conditioning in public areas
  • Classic concierge service
  • Porter service
  • Laundry service
  • WLAN in room

Hotel location

Lintang Bukit Jambul 213, 11900 Penang - Pulau Pinang

Evaluations of AC Hotel Penang

Overall 43 ratings, including comments: 28 ratings
7.4 / 10
Average rating of all hotel guests
83% of all hotel guests would recommend this hotel to their friends
Corporate customers
8.1 / 10
March 2019

Room service is ok

You should recheck no. of date by carefully because I am booking 3 day but the last day equipment of shower (Towel) not have.

Corporate customers
7.4 / 10
February 2019

Location is Very Good

Breakfast was not satisfactory

Corporate customers
8.4 / 10
December 2018

Money detected from account two times during check in and check out. During check in money was detected for Preauthorize and now its difficult to get contact to get refund. Not getting any replied on what's up or on mail.

Corporate customers
5.9 / 10
November 2018

Near by BOSCH plant and easy to get the taxi.

Corporate customers
6.6 / 10
September 2018

Overall the room is fine given people mentioned it is an old hotel.

Housekeeping is well, however in the toilet, the air-filtration is not clean and very dusty. Every time I switch on the toilet , the dust will drop on the floor. Even feedback once, it still not clean properly and continue having this problem.

Corporate customers
8.5 / 10
August 2018

Clean & new Hotel. Things are new and they offer international plugs making it easier. Very close to the airport and nicely located. Very nice Indian food court next door.

small check in counter. Always busy during some hours. Coffee shop does not have someone always there. Gym small and basic

Corporate customers
6.4 / 10
May 2018

A good spread of breakfast buffet

The drainage hole besides the toilet bowl is stinky.

Corporate customers
7.9 / 10
March 2018

Breakfast was decent, gym is fine.

Room can be made cleaner, the access cards often have problems when taking the lifts (and this has occurred several times during my previous stays).

Corporate customers
7.3 / 10
January 2018

The fact that the gym is 24-hour.

Unstable internet connection, fruits during breakfast were not replenished on time, furniture in the hotel room can be refurbished, i.e. a little too old.

Corporate customers
5.0 / 10
December 2017

- They helped me to store my expressed milk (EBM) in their freezer because it cannot fit in mini bar - Near my training venue - Got complimentary shuttle to my training place in the morning

- The room was smelling of smoke even though i requested a non smoking room from the system (and they have ashtray in the room as well) - They did not clean the glass cabinet above the mini bar, it was dusty - I requested more water for my room but it never came - The bed was already not in good condition, was making a curve

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

More information