Van der Valk Hotel Heerlen - 4 HOTEL INFO stars

This is what awaits you:

  • Parking directly by the hotel
  • Free use of the sauna
  • WLAN in room

Style of hotel and ambience

The Van der Valk Hotel Heerlen is a comfortable high-class hotel in Heerlen providing its guests numerous comfortable and elegant rooms in different categories equipped with many modern amenities. In the à la carte restaurant, you may choose from a great variety of international dishes. The Van der Valk Hotel Heerlen also offers a bar, a wellness centre as well as meeting facilities.

Special features of the hotel

Pets are accepted (not in the restaurant), when only 1 pet per room is brought. Smaller pets at 10,- EUR/night. For questions please contact the hotel directly. Please note that there are currently construction works taking place at the property. This may cause small disturbances during your stay.

Hotel data

Hotel built in 1979, Last complete renovation 2012, Last partial renovation 2013, Number of floors 3, Total number of rooms 189, Number of single rooms 0, Number of double rooms 189, of which are suitable as three-bed rooms 30, of which are suitable as four-bed rooms 20, Number of rooms with air conditioning 189, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 11:30, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, Business hotel, Trade fair/conference hotel, Sport/leisure hotel, Holiday hotel, Cycling/biker hotel, No-smoking hotel, No-smoking room 189, Family rooms available 5, DEHOGA Rating 4, DEHOGA Rating valid until 2020-12-06, Renovation work planned 2016-07-23, to 2017-06-01, in area other

AddressShow map

Terworm 10, 6411 RV Heerlen, The Netherlands


  • Station (Heerlen) 3.0 km
  • City centre (Heerlen) 1.96 km
  • Airport (Maastricht Aachen Airport (MST)) 13.29 km
  • Highway 0.0 km

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

2:00 PM

Latest check-out:

11:30 AM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal
  • Hotel-owned car park Fee per 24 hours 0 EUR
  • Car park is directly by hotel
  • Security patrolled car park
  • Marked disabled parking space
  • Secure parking for bicycles/motorbikes
  • Restaurant(s) 1 open from 12:00.00 until 23:30.00
  • Hotel bar
  • Open-air restaurant/beer garden, etc.
  • Garden/park
  • Indoor pool closed from 2014-01-06 to 2014-04-30
  • Sauna Fee 0 EUR
  • Solarium Fee 5 EUR
  • Turkish bath Hourly rate 0 EUR
  • Whirlpool Hourly rate 0 EUR
  • Fire alarm
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby
  • Fitness centre Fee 0 EUR
  • Breakfast from 07:00 o'clock to 11:00 o'clock
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Hotel staff trained in first aid
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Automated external defibrillator on site (AED)

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • WLAN with Internet access in rooms Hourly rate 0 EUR Provider KPN
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 3
  • Cable TV
  • Satellite TV
  • TV remote control
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Room safe
  • Fridge
  • Coffee machine/tea-maker
  • Centrally controlled air conditioning
  • Temperature controls in 189 rooms
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits

In-house services

  • Large dogs permitted Fee per day 10 EUR
  • Pets permitted Fee per day 10 EUR
  • Hotel safe
  • Vending machine for beverages
  • Air conditioning in public areas
  • Changing mat for babies
  • Business center
  • Laundry service
  • Shoe-polishing machine
  • Parking directly by the hotel
  • Free use of the sauna
  • WLAN in room
  • Towels changed every 1 day(s)
  • Room service from 12:00.00 until 22:00.00

Hotel location

Terworm 10, 6411 RV Heerlen -

Evaluations of Van der Valk Hotel Heerlen

Overall 74 ratings, including comments: 47 ratings
8.2 / 10
Average rating of all hotel guests
89% of all hotel guests would recommend this hotel to their friends
Couple over fifty under sixty
8.5 / 10
May 2018

Large clean room

Still lot of construction on the site

Corporate customers
9.2 / 10
October 2015

Mein Lieblings Hotel in die Niederlande. Zimmer sind Groß und schön, frühstuck einfach wunderbar. Personale sind freundlich und hilfsbereit.

Es gibt nicht

Couple over sixty
10 / 10
December 2014

new rooms outstanding quality. swimming pool and sauna of very high very good menu well staffed and value for money. All staff most helpful plenty of parking station 12 minute walk easy road access to Aachen and Maastrich. Good green walks near hotel worthy of a 5 star hotel

none really except a poched egg is not available!

Couple over fifty under sixty
9.4 / 10
November 2011

very comfortable modern and easily accessible hotel. Very good restaurant with wide menue. First class wellness facilities. Pleasant staff any problems quickly solved. Quiet generous sized rooms with bath and cabinet shower. Some rooms have a balcony. Ten minute walk into centre of Heerlen and railway station. Pleasant walks from hotel. Easy access to Aachen, Maastricht and Cologne.

At present hotel being extended with noise problems in some parts. A change of room was made following a complaint and two complimentary breakfasts given together with full apology for noise in the first room. No other negative comments

Corporate customers
6.7 / 10
February 2011

Realtive good price quality ratio

The matress was too soft

Couple over fourty under fifty
9.7 / 10
November 2010

I regularly stop at this hotel with my family or friends on my way to Germany. I have always found the service and facilities offered are first class. The nearby surroundings provide a good area to stretch one's legs after the journey from the Channel Tunnel before a swim or sauna. The restaurant offers a very good menu with large portions!!

Couple over sixty
10 / 10
September 2009

A favourite hotel, very good quiet rooms. First class reataurant with very good staff. Easy to find alongside the autobahn Brussels- Aachen- Koeln. Pleasant park areas for walking. Very good swimming pool and sauna. Have used the hotel many times. Cannot really fault it.


Couple over sixty
9.7 / 10
June 2008

I have stayed at this hotel on several occasionsand found it very good. The restaurant has a very full menu and food is cooked for you, a wait may be necessary. The pool and sauna are attractive and there are pleasant walks around the immediate park.


Corporate customers
6.4 / 10
April 2008

The public areas of this hotel are very high quality and the staff are competent and friendly. The hotel has a good mid-range informal restaurant, although the non-Dutch menus only describe a small proportion of the dishes available. It is ideally situated on the edge of Heerlen immediately next to a major road giving easy access to the motorways, and has open countryside behind which is very good for walking

The bedrooms are not maintained to the same standards as the public areas and generally feel like it is time for them to be refurbished. The sports / wellness facilities are good, BUT the limited opening times to hotel guests are not convenient, especially for business travellers, making them almost unusable. Rooms on the front of the hotel can suffer from road noise due to the dual carriageway road closeby.

Couple over sixty
10 / 10
November 2007

After many visits to the hotel I find the hotel is very good value for thr price


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