Hotel built in 1989, Last complete renovation 2011, Number of floors 6, Total number of rooms 371, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Number of luxury rooms 0, Trade fair/conference hotel, Certified Spa Hotel, Spa hotel, Certified Design Hotel, Certified Luxury Hotel, No-smoking room 0
KONRAD ADENAUER STRASSE 7, 60313 Frankfurt am Main, Germany
- Station (Frankfurt Hbf (tief)) 2.01 km
- City centre (Frankfurt) 0.67 km
- Airport (Frankfurt am Main International Airport (FRA)) 14.29 km
- Highway (A66 - Frankfurt am Main-Miquelallee) 2.8 km
12:00 AM to 12:00 AM
Reception manned at weekends:
12:00 AM to 12:00 AM
- Diners Club
- American Express
- Japan Credit Bureau (JCB Intl.)
Accepted payment methods
- Hotel-owned car park
- Restaurant(s) 4
- Outdoor swimming pool
- Health and beauty center
- WLAN with Internet access in rooms Hourly rate 6,00 EUR
- Pets permitted
- Safety deposit boxes at reception
- Classic concierge service
- Personal daily newspaper for every room
- Use of an Internet terminal at the hotel
Evaluations of The Westin Grand Frankfurt
Hotel garage downtown FRA
The hallways and doors to the rooms look very worn and need some refurbishment.
Nice room, comfortable bed and pillow. Very silent. Iron and ironing board available in the room. Location not that far from financial very center.
Some bad smells in the bathroom. Shoe shine equipment would have definitly been a nice-to-have. WiFi access was supposed to be free, but when connected, the webpage asked for (expansive) fees.
In terms of the Wifi it should be given Free of Charge to the customers. that too with Unlimited acees 24 hrs. As we missed our valuable time for emails.
Great hotel and a great location.
Didn't realize that I should have used the ticket they gave me to get into the garage. I would get a ticket from the machine to open the gate and then my exit card would not work. Wasn't fully explained at the desk and I don't read German.
Good location, Westin name value with Hotel.de price competitiveness= Stay there please!
Not hotel issue but there were yelling people out in the ally at the back of the hotel.
Great location - right in the city near the ´´Zeil´´. Nice rooms w/ great work out possibilities. Lots of restaurant nearby.
Expensive parking lot.
nice Hotel, good deal
for a five star hotel I would expect more than two agents during the main check out time on a friday morning. Only two agents, a wait of some 15 minutes, a line of some 10 guests behind me and then the wrong address on the bill and the response, after pointing out the mistake to the agent, that sorry no time to change with all those guests waiting...I was promised an adjusted invoice by mail...sofar it hasn't arrieve.
My booking was cancel without prior notice.
The whole restaurant + bar area was under construction during our stay. There was no hint about this insufficient situation in the internet nor did anyone tell us after reservation. It is inacceptable to offer this hotel during refurbishment time for standard rates. I wil not go back to this hotel!