Hotel The Westin Grand Frankfurt in Frankfurt am Main - 5 HOTEL INFO stars

This is what awaits you:

  • Personal daily newspaper for every room
  • Use of an Internet terminal at the hotel

Hotel description The Westin Grand Frankfurt

Check-in time: 3:00 p.m. Check-out time: noon


The five-star nonsmoking hotel The Westin Grand Frankfurt was carefully and elaborately renovated in 2007. It is blessed with an ideal location, just steps to the well-known Zeil shopping street and the exclusive Goethestraße boulevard, within close proximity to all attractions in the city.


The 371 newly designed rooms and suites are decorated in warm shades and tones and equipped with modern, comfy furniture and a flat screen television. The Heavenly Bed®, a Westin innovation with special mattress, guarantees a good night’s sleep. All rooms and suites have high speed internet, three telephones with integrated answering machines, as well as individually controlled air-conditioning. Furthermore, all rooms are equipped with an iron and ironing board, a safe and a Nespresso coffee machine. Access to the internet free of charge in lobby, restaurant and bar.


Our 4 restaurants and bars offer new and familiar delights for your palate. You can choose between regional and traditional Japanese cuisine, a drink or a snack. The world is your oyster.


The conference level offers 12 rooms, equipped with the latest conference technology, in various sizes: Events for up to 1,000 guests can be handled with ease; for festive banquets up to 320 guests can be accommodated.


The new pool and fitness area is the ideal place to relax. Apart from a sauna, bio sauna and a swimming pool, we also offer you beneficial massages and personalised beauty treatments.


Parking available for a fee.

Enjoy complimentary internet access as SPG Guest when booking comes in via a Starwood Channel. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1989, Last partial renovation 2011, Number of floors 5, Total number of rooms 371, Number of double rooms 40, of which have 2 separate beds 62, Number of suites (separate rooms) 18, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Trade fair/conference hotel, Certified Spa Hotel, Certified Design Hotel, Certified Luxury Hotel

AddressShow map

Konrad Adenauer Strasse 7, 60313 Frankfurt am Main, Germany


  • Station (Frankfurt Hbf (tief)) 2.01 km
  • City centre (Frankfurt) 0.67 km
  • Airport (Frankfurt am Main International Airport (FRA)) 14.29 km
  • Highway (A66 - Frankfurt am Main-Miquelallee) 2.8 km

Service times

Reception open:

12:00 AM to 12:00 AM

Reception manned at weekends:

12:00 AM to 12:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Restaurant(s) 4
  • Hotel bar
  • Indoor pool
  • Sauna
  • Health and beauty center
  • Automatic emergency wake-up alarm
  • Fitness centre
  • Breakfast

Room facilities

  • WLAN with Internet access in rooms Hourly rate 6,00 EUR
  • Cable TV
  • Pay-TV
  • TV remote control
  • Radio
  • CD player
  • Desk
  • Telephone in the bathroom
  • Voicemail
  • Room safe
  • Mini-bar
  • Coffee machine/tea-maker
  • Iron + ironing board
  • Centrally controlled air conditioning
  • Temperature controls
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • TV with international news channel

In-house services

  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Classic concierge service
  • Free daily newspapers
  • Business center
  • Laundry service
  • Shoe-polishing machine
  • Personal daily newspaper for every room
  • Use of an Internet terminal at the hotel
  • Babysitter
  • Limousine service

Hotel location

Konrad Adenauer Strasse 7, 60313 Frankfurt am Main - Zentrum

Evaluations of The Westin Grand Frankfurt

Overall 54 ratings, including comments: 24 ratings
7.7 / 10
Average rating of all hotel guests
83% of all hotel guests would recommend this hotel to their friends
Corporate customers
8.5 / 10
May 2017

Hotel garage downtown FRA

The hallways and doors to the rooms look very worn and need some refurbishment.

Corporate customers
7.7 / 10
September 2014

Nice room, comfortable bed and pillow. Very silent. Iron and ironing board available in the room. Location not that far from financial very center.

Some bad smells in the bathroom. Shoe shine equipment would have definitly been a nice-to-have. WiFi access was supposed to be free, but when connected, the webpage asked for (expansive) fees.

Corporate customers
8.6 / 10
October 2012

In terms of the Wifi it should be given Free of Charge to the customers. that too with Unlimited acees 24 hrs. As we missed our valuable time for emails.

Corporate customers
8.2 / 10
June 2011

Great hotel and a great location.

Didn't realize that I should have used the ticket they gave me to get into the garage. I would get a ticket from the machine to open the gate and then my exit card would not work. Wasn't fully explained at the desk and I don't read German.

Corporate customers
7.5 / 10
January 2011

Good location, Westin name value with price competitiveness= Stay there please!

Not hotel issue but there were yelling people out in the ally at the back of the hotel.

Corporate customers
9.0 / 10
February 2009

Great location - right in the city near the ´´Zeil´´. Nice rooms w/ great work out possibilities. Lots of restaurant nearby.

Expensive parking lot.

Corporate customers
7.4 / 10
September 2008

nice Hotel, good deal

for a five star hotel I would expect more than two agents during the main check out time on a friday morning. Only two agents, a wait of some 15 minutes, a line of some 10 guests behind me and then the wrong address on the bill and the response, after pointing out the mistake to the agent, that sorry no time to change with all those guests waiting...I was promised an adjusted invoice by mail...sofar it hasn't arrieve.

Corporate customers
4.5 / 10
June 2008

My booking was cancel without prior notice.

Family with children
3.7 / 10
August 2007


The whole restaurant + bar area was under construction during our stay. There was no hint about this insufficient situation in the internet nor did anyone tell us after reservation. It is inacceptable to offer this hotel during refurbishment time for standard rates. I wil not go back to this hotel!

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