Hotel The Vale Resort in Cardiff - 4 HOTEL INFO stars

This is what awaits you:

  • Free use of the sauna
  • WLAN in room

Hotel description The Vale Resort

In the name of our whole staff, we welcome you enthusiastically to the The Vale Resort. There are ample parking spots available to guests of the hotel. The hotel sauna is available to use and is complimentary during your stay. Wireless connection to the internet is available in the hotel's public rooms. Make yourself at home The hotel strong box ensures security for your valuables. We offer a lift for convenient access to the fetchingly furnished rooms on the upper floors. Our lobby is kept under video surveillance. Culinary greetings from the kitchen Indulge in a refreshing beverage at the well-stocked hotel bar. But first fill your stomach at the restaurant, which serves diabetic and vegetarian meals and also wholesome multi-grain foods. Where you will stay The cushy rooms in our hotel are all equipped with a desk, a radio, and a safe, as well as a hair-drier. Enjoy the satellite television available in each of the rooms. Features, for instance pay TV, are at your ready in every single room. Internet TV is part of the facilities found in your room. Use the easy-to-use telephone in your room to touch base with your friends and family. For your convenience, a trouser press can be found in each of our hotel rooms. The bathrooms in this hotel have windows for your convenience. You will find located in your room a shower, a bathtub and a hairdryer. For your enjoyment, our hotel has soundproof windows. Relax or be active Our jacuzzi and our sauna are an ideal location to take a break with family in the hotel. Take a little time to relax and unwind from the stress from the day, by using the sauna and solarium in our hotel. We provide a modern fitness room for the hotel guests. While visiting with us enjoy some of our leisure activities, like a friendly game of squash with your family and friends. Our hotel's walking paths are provided for you to enjoy some fresh air. Complimentary on site Car Parking x 500 Award winning AA Rosette Restaurant Conference & Banqueting Facility up to 550* Fantastic on site leisure facilities, inc sauna, spa, Jacuzzi, steam rm Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1999, Last partial renovation 2006, Number of floors 4, Total number of rooms 143, Number of single rooms 143, Number of double rooms 98, of which have 2 separate beds 45, of which have a double bed 98, Rooms with connecting door 22, Number of junior suites 3, Number of rooms with air conditioning 143, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 11:00, Renovation work planned 2007-04-01, to 2007-10-31, English-speaking staff available during the day, English-speaking staff available at night, Hotel, Business hotel, Trade fair/conference hotel, Airport hotel, Country hotel, Sport/leisure hotel, Holiday resort, Health and beauty hotel, Spa hotel, child-friendly hotel, Family hotel, Golf hotel, No-smoking room 143, Family rooms available 9, Renovation work planned 2007-04-01, to 2007-10-31, in area other

AddressShow map

Hensol Park, CF72 8JY Cardiff, United Kingdom


  • Station (Cardiff - Central Railway Station) 13.91 km
  • City centre (Cardiff) 13.72 km
  • Airport (Cardiff International Airport (CWL)) 11.22 km
  • Highway (Junction 34) 2.0 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

4:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park Fee per 24 hours 0,00 GBP
  • Car park is directly by hotel
  • Marked disabled parking space
  • Coach parking space at hotel
  • Executive/business floor
  • Restaurant(s) 4 open from 12:00.00 until 22:00.00
  • Hotel bar
  • Café/bistro
  • Garden/park
  • Sunbathing lawn
  • Garden terrace
  • Indoor pool open from 07:00.00 until 21:00.00
  • Sauna
  • Whirlpool
  • Fitness room
  • Health and beauty center
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby Hourly rate 0,00 GBP Fee per day 0,00 GBP
  • Mobile phone reception
  • Fitness centre
  • Door with spy-hole in 143 rooms
  • Breakfast from 07:00 o'clock to 10:30 o'clock
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available
  • Hotel has emergency lighting

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 3
  • Cable TV
  • Pay-TV
  • TV remote control
  • Internet TV
  • Radio
  • Desk
  • Separate luggage store
  • Telephone on the desk
  • Fax connection
  • ISDN connection
  • Room safe
  • Coffee machine/tea-maker in 143 rooms
  • Ironing machine for pants in 8 rooms
  • Iron + ironing board in 143 rooms
  • Temperature controls in 143 rooms
  • Individually controlled ventilation in 143 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathroom with window
  • Bathrobes
  • Emergency information
  • Plan of emergency exits

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Gift vouchers available for Golf und Kuren
  • Express check-out
  • Porter service Cost per item 0,00 GBP
  • Laundry service
  • Free use of the sauna
  • WLAN in room
  • Towels changed every 1 day(s)
  • Beddings changed every 1 day(s)
  • Pets not allowed

Hotel location

Hensol Park, CF72 8JY Cardiff - Hensol

Evaluations of The Vale Resort

Overall 24 ratings, including comments: 14 ratings
8.3 / 10
Average rating of all hotel guests
91% of all hotel guests would recommend this hotel to their friends
Corporate customers
8.7 / 10
March 2018

Very good gym and pool, nice and quiet

Bit worn and none bedroom areas didn't seem to clean.

Corporate customers
7.7 / 10
February 2016

The room was great, a little too warm. The hotel itself was really good. Food was good also.

I parts I did not like: When I walked in to the first dining room I thought I was walikng in to Butlins. The room seemed to be the worse room in the hotel. I think I would have prefered to have my eveing meal in my room. I did come at the wrong time yesterday, it was full of screaming kids, where the parents left them to do what they do best. There seemed to only be one waitress who was continually rushed off her feet, but did a really good job, and was very helpful. The bar staff seemed quite short with me and were not at all friendly. The table I sat at to eat was not fixed to the floor and spun and rocked about. The next morning when I had breakfast the table was alot worse and could easliy split my coffee. Food was good, and the staff were friendly.

Couple over fifty under sixty
9.0 / 10
February 2014

spacious-breakfast was value for money!

November 2013

Room and venue

Food more choice

3.8 / 10
September 2012

Did not feel like a hotel especially a 4 star one. More akin to a gym with rooms. Very noisy public spaces, poor design of public spaces. Rooms were ok but not special. Reminded me of the old Granada Hotels model.

Corporate customers
9.6 / 10
June 2011

Close to my customer, and a superb hotel.

Can be hard to find, on your first visit.

Couple over fifty under sixty
7.0 / 10
May 2011

Very comfy bed and nice and quiet surroundings - nice view (apart from air con)

My main problem was the bathroom was not light enough to put on make-up. There was only one light over the mirror which was insufficient and no mirror near to a window giving natural light Not enough toiletries in the room.

Couple over thirty under fourty
6.8 / 10
February 2010

Very proffessional and helpful staff

The quality of the bed and the actual joining of two uncomfortable single beds to create a double bed was just cheap. Something I would expect from a 3rd rate B&B in Blackpool. Seeing as you spen almost a third of your time in the bed you can see why we did not enjoy or would recomend the the hotel. To make it worse the bed sank in the middle of the joint. tut! tut!:(

Corporate customers
9.2 / 10
February 2009

Friendly hotel with lots on offer

Breakfast isn't as good as expected, the fruit is from a tin

Corporate customers
8.8 / 10
May 2008

Hotel facilities are excellent.

Rooms could be more modern

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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