Earliest check-in 14:00, Trade fair/conference hotel, child-friendly hotel
ST KATHARINES WAY, E1W 1LD London, United Kingdom
- Station (London - Waterloo Railway Station) 2.69 km
- City centre (London) 3.7 km
- Airport (London City Airport (LCY)) 8.95 km
- Diners Club
- American Express
- Japan Credit Bureau (JCB Intl.)
Accepted payment methods
- Hotel-owned car park
- Executive/business floor
- Hotel bar
- Fitness centre
- Safety deposit boxes at reception
- Business center
- Car rental
- Laundry service
Evaluations of THE TOWER HOTEL BY GUOMAN
Had a lovely call before our arrival from Elaine who asked if we had any questions or concerns and explained it was my partners birthday. When we got there she had left a box of chocolates and a card from the team for him. Lovely clean room, staff very friendly when passing in corridor, free extra bottled water when we asked.
Afternoon tea didn't have a very good cake selection and was a little disappointed in it for £19.95 each.
outstanding front desk service
room size and speed of wireless
We received a bottle of complimentary wine as it was my birthday! Ths was a really nice gesture!
For the price we paid I would have expected breakfast to be included.
no heat in the room, hot water slow. no room exchange offered, only provide space heater
Location Helpful staff
Maintenance work nearby at 8am and housekeeping entering the room at 830am for no reason.
Fantastic location, next to Tower Bridge, and just 2 minutes walk from the Tower of London. St Katherine's dock is full of bars and restaurants offering a wide range of international cuisine. Friendly, helpful staff made our weekend a pleasure. We will certainly do this again!
Room was a bit small, and there was only one bedsde table!
Executive rooms are really nice comparing to prices of other hotels around.
Standard rooms are really in a poor condition and smell. Long waiting for a lift in the morning.
Central location and close to the EY office
Lighting system in the rooms is extremely poor. The lamps do not provide sufficient light. Working at night in your hotel room is difficult. Competency of reception staff increased compared to last year. However, check-in is still an extremely lengthy process in this hotel.
The staff in general are very helpful and gave me a room on higher floor with a good view. The quality of the room was better than before and generally quite clean.
The safe in the room was not working. Not sure why there was no fridge in the room. Check-out was a pain as they had my billing address wrong and could not print the invoice again as the network was down but we managed to get a reprint few hours later.
very good location smoking rooms