Hotel The Ritz-Carlton Shenzhen - 5 HOTEL INFO stars

This is what awaits you:

We would like to warmly welcome you to the The Ritz-Carlton Shenzhen. As a member of the Marriott family, this hotel is part of a network dedicated to providing you with total satisfaction with your accommodation. Guests arriving by car are welcome to use...
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Hotel description The Ritz-Carlton Shenzhen

We would like to warmly welcome you to the The Ritz-Carlton Shenzhen. As a member of the Marriott family, this hotel is part of a network dedicated to providing you with total satisfaction with your accommodation. Guests arriving by car are welcome to use the hotel's available parking spaces. Don't forget to check out your own daily newspaper free of charge. Make yourself at home Guests of our hotel may find it convenient to use the elevator to the upper floors. The lobby in the entrance is sure to make a great first impression. The bistro-café is an ideal meeting place for family. Where you will stay Staying cool won't be a problem thanks to our rooms with air conditioning . Take advantage of our minibar stocked with delicious goodies. Further conveniences consist of a hair-dryer, a landline and cable. All rooms in our hotel have Pay TV. Newspapers that contain international news are available in each of the rooms. Other room amenities are a safe and a kettle (for making coffee). The in-room entertainment consists of a radio. Turn it on and let the party begin. A refrigerator is included in your room. Our guests are provided with DVD-players in their rooms. Our bathrooms all have a bathtub for your enjoyment. Every single room is equipped with a hair-dryer and a robe.

Hotel data

Hotel built in 2008, Number of floors 28, Total number of rooms 280, Number of suites (separate rooms) 43, Earliest check-in 14:00, Latest check-out 12:00, Hotel

AddressShow map

116 Fuhua San Road, Futian District, 518048 Shenzhen, China


  • Station (Shenzhen - Railway Station) 5.71 km
  • City centre (Shenzhen) 1.21 km
  • Airport (Shenzhen Bao'an International Airport (SZX)) 28.29 km

Service times

Earliest check-in:

3:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Restaurant(s) 6
  • Hotel bar
  • Café/bistro
  • Outdoor swimming pool
  • Sauna
  • Health and beauty center
  • Beauty parlor
  • Automatic emergency wake-up alarm
  • Fitness centre
  • Breakfast
  • Kosher food available
  • Halal food available

Room facilities

  • WLAN with Internet access in rooms
  • Cable TV
  • Pay-TV
  • TV remote control
  • Radio
  • CD player
  • Desk
  • Telephone in the bathroom
  • Voicemail
  • Room safe
  • Mini-bar
  • Fridge
  • Coffee machine/tea-maker
  • Iron + ironing board
  • Centrally controlled air conditioning
  • Temperature controls
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathrobes
  • DVD player
  • TV with international news channel

In-house services

  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • ATM
  • Classic concierge service
  • Express check-out
  • Free daily newspapers
  • Business center
  • Secretarial services
  • Laundry service
  • Shoe-polishing machine
  • Hairdresser/barber
  • Limousine service

Hotel location

116 Fuhua San Road, Futian District, 518048 Shenzhen - Guangdong

Evaluations of The Ritz-Carlton Shenzhen

Overall 30 ratings, including comments: 19 ratings
9.1 / 10
Average rating of all hotel guests
90% of all hotel guests would recommend this hotel to their friends
Corporate customers
10 / 10
March 2018

Excellent Hotel, Highly Recommended! Very friendly staff, world class service, best meals, super comfortable room with attention to the smallest details. Pure Luxury. Will come back here again and again.

Corporate customers
10 / 10
June 2016

Very good service and room quality. Perfect

3.3 / 10
August 2015

i like friendliness service !

i Don't like any discriminatory treatment!

Corporate customers
10 / 10
February 2015

The staff there were very friendly and polite. Thanks a lot for the warm hospitality.

Corporate customers
9.0 / 10
February 2015

Overall, it's a very good place to have business trip. Very good breakfast, bed and quiet.

But no in door swimming pool. It's unbelieveable.

Corporate customers
9.8 / 10
October 2014

Great experience

Corporate customers
6.8 / 10
August 2014

Room quality and Friendliness and competence of staff shows good.

Hotel could not make good alignment with Car Parking management office. And then it brings customer boring and trouble when we park and drive our car from the Car Parking.

Corporate customers
9.2 / 10
May 2014

Service is great. When staff knew my birthday and Jessi sent a cake to me.

Cancelation is one day before so I always book Jw Marriott for it's cancelation is in the same day arrival.

Corporate customers
8.8 / 10
February 2014

Room is spacial enough.

枕头不好睡,难受。 No USB plug

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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