HOTEL INFO stars

The Queen Hallmark Hotel

Very good
8.1 / 10
This is what awaits you:
Free WI-FI
Hotel's own parking spaces
Reception open day and night

The Queen Hallmark Hotel Miscellaneous
The Queen Hallmark Hotel Miscellaneous
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The Queen Hallmark Hotel Lobby/reception area
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The Queen Hallmark Hotel Lobby/reception area
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The Queen Hallmark Hotel Lobby/reception area
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The Queen Hallmark Hotel Miscellaneous
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The Queen Hallmark Hotel Lobby/reception area
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The Queen Hallmark Hotel Meeting room
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The Queen Hallmark Hotel Miscellaneous
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The Queen Hallmark Hotel Lobby/reception area
The Queen Hallmark Hotel Wellness area
The Queen Hallmark Hotel Miscellaneous
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The Queen Hallmark Hotel Gastronomy
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The Queen Hallmark Hotel Lobby/reception area
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The Queen Hallmark Hotel View of room
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Hotel description The Queen Hallmark Hotel

Business hours of reception: 24 hours

The Best Western Premier Queen Hotel, located directly opposite the main line Chester Railway station, dates back all the way to 1860. Having recently seen a regenerating refurbishment creating the fabulous Kings at the Best Western Premier Queen Hotel complete with 87 individually designed executive rooms plus the Kings Quarters Bar and Grill and executive cocktail lounge.

The Best Western Premier Queen Hotel boasts an imposing Italian style and decor. Furnished beautifully, yet functionally – The Hotel offers quiet and spacious, first class accommodation. 218 en-suite bedrooms, many recently refurbished to a very high standard, all enjoying the pinnacle of modern comfort and convenience. Rooms are equipped with every facility including direct dial telephone, sat-TV, movie and games packages, tea and coffee making facilities and other such luxuries you might expect of a prestigious hotel.

Outside of your room, the hotel offers a number of guest facilities and services including a state-of-the-art TechnoGym, a fabulous room service menu, a delectable brassiere and so much more!

Further information on the hotel

The Kings Quarters is the £20 million pound addition to the fabulous Queen Hotel, 8 floors of luxury with 87 bedrooms and suites and the brand new Kings' Quarters Grill and Cocktail Lounge.

Reception hours

Every day 24 hours
Renovated: 2009
Built: 1859
Check-in time: 14:00
Check-out time: 11:00
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Address

 
City Road, CH1 3AH Chester, United Kingdom

Distances (km)

Metro / suburban train 0
City district (Chester) 0.58
Station (Chester Main Station) 0
Airport (Liverpool John Lennon Airport (LPL)) 15.76
Airport (Manchester Airport (MAN)) 44.12
Airport (Hawarden Airport (CEG)) 6.62

To reach the hotel

Starting point:
M6 and Manchester Airport are 40min away. M56 Junction 15 onto M53 follow signs to Chester City Centre. Other Main Access roads are A51, A55, A41. The hotel is situated directly opposite...  more

For HOTEL INFO guests

Free internet terminal
Free WI-FI
 

Hotel features

  • Single rooms: 10
  • Double rooms: 208
  • Junior suites: 7
  • Twin rooms: 30
  • Triple rooms: 10
  • Quadruple rooms: 5
  • Reception open day and night
  • Reading room
  • Garden terrace
  • Free internet terminal
  • Wireless LAN in public areas
  • Lobby
  • Lift
  • Hotel's own parking spaces
  • Secure parking
  • Designated parking place for the disabled
  • Secured parking area for bicycles and motorcycles
  • Bus stop near the hotel
  • Fire detector
  • Entrances with video surveillance
  • Hotel foyer with video surveillance
  • Hallways with video surveillance
  • Playground
  • Barrier-free
  • Classical concierge service
  • Quick check-out
  • Room service
  • Laundry service
  • Shoe-polishing machine
  • Business Centre
  • Secretarial service
  • Safe at reception
  • Safe deposit box at reception
  • Ice machine
  • Baby's changing mat

Room features

  • Smoke alarm
  • Automatic wake-up call in emergencies
  • Desk
  • Separate luggage deposit
  • Mini bar
  • Window that can be opened
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathtub
  • Shower
  • Heated towel rails in the bathroom
  • Coffee maker
  • Iron
  • Wi-Fi
  • Cable TV
  • Radio
  • Telephone
  • DVD player
  • International news
  • Change of bed linen
  • Change of hand towels
  • Non-smoking room

Gastronomy

  • Restaurant
  • Bar
  • Kosher meals available
  • Halal meals available
  • Vegetarian meals
  • Diabetic meals

Sport/leisure activities

  • Fitness room
  • Fitness center
  • DVD and video rental

Accepted credit card payments

  • AmericanExpress
  • DinersClub
  • JapanCreditBureau
  • MasterCard
  • Visa
 

Hotel location

City Road, CH1 3AH Chester, United Kingdom
DISTANCES
TownCentre 6.4 km/4 mi
Airport 15.76 km/9.8 mi
Highway no details
Station no details
 

Hotel ratings


Ratings that only come from actual guests

The rating is made after the guest's stay

Over 2 million guest ratings


Overall: 37 ratings, including comments: 16 ratings
8.1 / 10
Average rating
of all hotel guests
94%
of all hotel guests
would recommend this hotel to their friends
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Anonymous
 
8.0 / 10
March 2017
"Very Gud Hotel... Value for money :) Best place to be in Chester..:) "
 
"fitness club not good.. "
 
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Groups
 
9.5 / 10
March 2017
"We stayed in the Kings quarters which have lovely decor with a theme of kings from around the world. The breakfast was the best we have ever had with so much choice and served hot together with Buck's Fizz and a man playing a guitar. The location is right by railway station and is an easy flat walk into Chester town centre."
 
"We were not told about the daily rate of car parking at £15 for 24 hours."
 
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Couples between 30 and 50 years
 
7.9 / 10
February 2017
"Great location, lovely decor and friendly staff."
 
"Everything was to a high standard"
 
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Anonymous
 
8.6 / 10
February 2017
"The hotel staff were super helpful but a special mention has to go to the concierge gentlemen (older one) he was first class! I would definitely stay again and recommend this hotel as ideal place to stay in Chester."
 
 
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Couples between 30 and 50 years
 
8.2 / 10
February 2017
"Characterful hotel"
 
"Not unexpected but drinks were expensive"
 
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Couples over 50 years
 
9.3 / 10
January 2017
"Friendly staff. We had our room upgraded to a deluxe room, it was superb. Lovely breakfast. Central location."
 
"Nothing it was all good"
 
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Couples over 50 years
 
10.0 / 10
January 2017
"Just enjoyed a lovely weekend all the staff were very helpfull nothing was any trouble.The room was beyond our expectations,breakfast was wonderful glass of Buck's Fizz at the doorway shown to our table,guitarist playing lovely soft music. The food was very good lots of selection and good quality. Will definitely recommend."
 
 
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Couples between 30 and 50 years
 
7.9 / 10
January 2017
"Good location staff very friendly rooms nicely decorated immaculate good facilities very good value new cocktail lounge lovely good acoustic entertainment and bar staff very friendly and helpful..breakfast excellent large variety available"
 
"Rooms cold small radiator right under window so the heat went straight out ...can hear everyone above floors very squeaky "
 
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Couples over 50 years
 
8.8 / 10
January 2017
"Beautiful hotel. Helpful stuff comfy room."
 
"Nothing"
 
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Couples between 30 and 50 years
 
9.2 / 10
May 2016
"Location Elegance of the hotel Excellent food Very helpful and friendly staff"
 
"Had a room facing the train station and found it was noisy with deliveries from early hours of the morning which kept me awake. "
 
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Star rating are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions.