Hotel The Portman Ritz-Carlton Shanghai - 5 HOTEL INFO stars

This is what awaits you:

Our whole crew would like to happily welcome you to the The Portman Ritz-Carlton Shanghai. The Marriott family would like to welcome you to the The Portman Ritz-Carlton Shanghai! You can hire a car directly from the hotel and are entitled to use hotel par...
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Hotel description The Portman Ritz-Carlton Shanghai

Our whole crew would like to happily welcome you to the The Portman Ritz-Carlton Shanghai. The Marriott family would like to welcome you to the The Portman Ritz-Carlton Shanghai! You can hire a car directly from the hotel and are entitled to use hotel parking during your stay. In all of our rooms we offer a free newspaper delivered every day. Make yourself at home We offer a lift for convenient access to the well-found rooms on the upper floors. Within the hotel a lobby is included. While away the evening in our acclaimed dining room or the pleasant hotel bar. Where you will stay Enjoy the comfort of our air-conditioned hotel rooms, they all feature a desk, a minibar, coffee making facilities and cable TV. Important international news can be found in your room's newspaper. A safe is available in your hotel room. During your entire trip you will be able to stay in touch with your friends or family since a properly functioning landline can be found in every single hotel room. During your stay you can use a kitchenette and a fridge which are provided in your room. Relax and unwind in the bath in your very own bathroom. Courtesies, for instance a hair-dryer and a robe, are at your ready in your room. Relax or be active We provide you with a sauna and tanning studio. While visiting with us take part in some of our leisure activities, such as a friendly game of squash with your family.

Hotel data

Hotel built in 1990, Last partial renovation 2016, Number of floors 45, Total number of rooms 593, of which have 2 separate beds 132, Number of suites (separate rooms) 30, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, Trade fair/conference hotel, Certified Luxury Hotel

AddressShow map

Shanghai Center, 1376 West Nanjing Road, 200040 Shanghai, China


  • Station (Shanghai - Railway Station) 2.45 km
  • City centre (Shanghai) 2.1 km
  • Airport (Shanghai Hongqiao International Airport (SHA)) 11.49 km

Service times

Earliest check-in:

3:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Restaurant(s) 2
  • Hotel bar
  • Indoor pool
  • Outdoor swimming pool
  • Sauna
  • Whirlpool
  • Automatic emergency wake-up alarm
  • Fitness centre
  • Breakfast

Room facilities

  • WLAN with Internet access in rooms
  • Cable TV
  • TV remote control
  • Radio
  • Desk
  • Telephone in the bathroom
  • Voicemail
  • Room safe
  • Mini-bar
  • Kitchenette
  • Fridge
  • Coffee machine/tea-maker
  • Iron + ironing board
  • Centrally controlled air conditioning
  • Temperature controls
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathrobes
  • DVD player
  • TV with international news channel

In-house services

  • Safety deposit boxes at reception
  • Ice machine
  • Air conditioning in public areas
  • ATM
  • Classic concierge service
  • Express check-out
  • Free daily newspapers
  • Business center
  • Secretarial services
  • Laundry service
  • Shoe-polishing machine
  • Store/mini supermarket
  • Hairdresser/barber
  • Limousine service

Hotel location

Shanghai Center, 1376 West Nanjing Road, 200040 Shanghai - Shanghai

Evaluations of The Portman Ritz-Carlton Shanghai

Overall 49 ratings, including comments: 21 ratings
8.5 / 10
Average rating of all hotel guests
95% of all hotel guests would recommend this hotel to their friends
Corporate customers
9.3 / 10
March 2019

Perfect professional guest treatment.

A bit waiting for check-in.

9.5 / 10
September 2018

Very well situated. The staff is great.

Mybe improve the quality of the bread.

Corporate customers
8.0 / 10
April 2018

good location and friendly staffs.

extremely difficult to get taxi not only rush hours.

Corporate customers
7.4 / 10
December 2017

Location, environment and overall stay experience is good.

Breakfast option is very limited, not much Asian style and quite pricey.

Corporate customers
9.3 / 10
July 2017

Place of the hotel, welcome at the entrance, room

Corporate customers
8.2 / 10
April 2016

good location and convenient to go everywhere.


Corporate customers
8.6 / 10
April 2016

There is one Cecily who provide warmful service for my extend check out, thanks a lot for her help.

Corporate customers
10 / 10
October 2015

Very nice hotel and very good service as always.

Corporate customers
9.2 / 10
August 2014

Nice hosting, Daniel Keep up the good work at front desk!

Sometimes hard to get taxi

Corporate customers
9.2 / 10
May 2014

World-class gym

The entrance was under renovation and this makes it difficult to get around

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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