Hotel The Marco Polo Gateway in Hongkong - 4 HOTEL INFO stars

This is what awaits you:

  • Personal daily newspaper for every room

Hotel description The Marco Polo Gateway

Gateway Hotel lies at the junction of Canton Road and Haiphong Road in Tsim Sha Tsui. Housed in Harbour City - Hong Kong's largest shopping complex - Gateway Hotel is the ultimate place for modern comfort accommodation and a truly memorable shopping experience.

This newly renovated business hotel provides the ideal balance of understated elegance, laid-back comfort and full attentive service in all its 400 guestrooms and suites, all equipped with complimentary Wi-Fi Internet service and mini-bar. Guests of The Continental Club can enjoy full access and exclusive benefits of the Club Lounge, including complimentary daily breakfast, afternoon refreshments, evening cocktails and butler service.

Three on Canton is the ultimate gourmet destination where your lifestyle is celebrated with a trilogy. Experience the temping selection of the world's most popular cuisines, charge up a hip night at the lounge and bar, unwind at Be on Canton- the al fresco terrace with a stylish urban edge.


***Please note that extra bed is not available during 25 December 2014 to 02 January 2015 inclusive***

 ***Please note the swimming pool will be closed for routine maintenance from 19 January to 01 February 2015 inclusive***

**Important Notice ** Complimentary mini bar service in every room (Daily Replenishment). Complimentary smartphone includes unlimited 3G mobile internet, unlimited local calls, international calls (China, Philippines, Japan, United States, and United Kingdom) To enjoy special shopping privileges or discount at designated shops in Harbour Cit. Simply present your room key card to enjoy the offers. At Gateway, we never stop striving to be our best. We will soon unveil a spectacular new Level 17. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1982, Last complete renovation 2004, Number of floors 16, Total number of rooms 400, Number of single rooms 0, Number of double rooms 400, of which have 2 separate beds 225, of which have a double bed 175, of which are suitable as three-bed rooms 225, Number of suites (separate rooms) 50, Number of apartments 0, Number of rooms with air conditioning 400, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Trade fair/conference hotel, No-smoking room 336

AddressShow map

13 Canton Rd., Hongkong, China


  • Station (Hong Kong - Hung Hom Railway Station) 1.45 km
  • City centre (Hong Kong) 2.47 km
  • Airport (Chek Lap Kok International Airport (HKG)) 26.11 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

4:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Travelers' checks
  • China UnionPay credit card

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Car park is a 8-minute walk away
  • Executive/business floor
  • Restaurant(s) 3 open from 06:00.00 until 01:00.00
  • Hotel bar
  • Café/bistro
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Security guards
  • Door with security lock in 431 rooms
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor

Room facilities

  • Cable TV
  • Satellite TV
  • TV remote control
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Voicemail
  • Room safe
  • Mini-bar
  • Fridge
  • Coffee machine/tea-maker
  • Centrally controlled air conditioning
  • Temperature controls
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel

In-house services

  • Express check-out
  • Free daily newspapers
  • Business center
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Personal daily newspaper for every room

Hotel location

13 Canton Rd., Hongkong - Tsim Sha Tsui

Evaluations of The Marco Polo Gateway

Overall 22 ratings, including comments: 11 ratings
6.9 / 10
Average rating of all hotel guests
90% of all hotel guests would recommend this hotel to their friends
Corporate customers
9.2 / 10
December 2018

Size of rooms, breakfast rich of variety, supportiveness of staff, location in city center


Corporate customers
7.7 / 10
April 2012

good location if ferry travel is required

some room to room noise issues

Couple over thirty under fourty
6.7 / 10
October 2008

Good location, relatively reasonable room rate

In hotel dinning quite expensive, room ventilation not good enough

Corporate customers
7.4 / 10
October 2008

friendliness of the staff

Internet expensive

Couple over thirty under fourty
7.3 / 10
March 2008

Friendly and courteous staff. Evening turn-down service and a daily fruit platter provided. Convenient location

The photos of the rooms on the description and the website do not match the rooms from the hotel. Rooms on lower floors need renovation.

Corporate customers
6.0 / 10
March 2008

good location

old rooms, rusted bathroom tub and toliet, old furniture

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

More information