The Hotel in Brussels - 4 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Free use of the sauna
  • 1 mini bar refill

Hotel description The Hotel

The Hotel is changing Brussels

It’s here and it’s tempting. One of the most exclusive and fashionable addresses in Brussels. A superb combination of city views and excellent accessibility. Enjoy relaxed luxury and sophisticated services that get better every time you visit.

With its central location, sky-high glamour and business-tailored services, The Hotel will become your favourite new Brussels beacon. The most stylish brands are just an elevator ride away on the Boulevard de Waterloo and Avenue Louise. A cab or public transport will whisk you off to the European quarter in minutes. A stroll brings you to the boutiques of the Sablon, the Magritte Museum, BOZAR, Square Congress Centre and Brussels’ magnificent Grand-Place.

Busy, cosmopolitan and full of hidden charm; Brussels has a character of its own in addition to hosting the European Parliament & Commission and NATO. The Hotel lets you discover its many facets: the fantastic shopping experience, the innovative capital, the historical centre as well as its attractive boulevards and parks.



City tax is not included and costs €7.58 per room & per night. Free Wi-Fi Parking: 24 h = 35 € Spa & Fitness: 6h30 to 22h30, free of charge for all hotel guests Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1967, Last complete renovation 2013, Number of floors 27, Total number of rooms 421, Number of single rooms 421, Number of double rooms 421, of which have 2 separate beds 66, of which have a double bed 355, of which are suitable as three-bed rooms 14, of which are suitable as four-bed rooms 0, Number of suites (separate rooms) 18, Number of junior suites 14, Number of apartments 0, Number of rooms with air conditioning 421, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Art/design hotel, Trade fair/conference hotel, No-smoking hotel, Gay and lesbian-friendly hotel, No-smoking room 421, Children's beds/cots 5, Renovation work planned 2011-02-01, to 2013-08-31, in area room

AddressShow map

Boulevard de Waterloo 38, 1050 Brussels, Belgium


  • Station (Bruxelles - Central Railway Station) 0.92 km
  • City centre (Brüssel) 1.33 km
  • Airport (Brussels Airport (BRU)) 11.41 km
  • Highway 5.0 km

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park Fee per 24 hours 35 EUR
  • Car park is directly by hotel
  • Secure parking
  • Security patrolled car park
  • Garage in the hotel Fee per 24 hours 35 EUR
  • Secure parking for bicycles/motorbikes
  • Coach parking space at hotel
  • Executive/business floor
  • Restaurant(s) 1 open from 00:00.00 until 00:00.00
  • Hotel bar
  • Café/bistro
  • Garden/park
  • Sauna Fee 0 EUR
  • Turkish bath Hourly rate 0 EUR
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby Hourly rate 0 EUR Fee per day 0 EUR
  • Mobile phone reception
  • Fitness centre Fee 0 EUR
  • Door with spy-hole in 421 rooms
  • Door with security chain in 421 rooms
  • Door with security lock in 421 rooms
  • Breakfast from 06:00 o'clock to 11:00 o'clock
  • Vegetarian food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Visual alarms for the Deaf/Hard of Hearing in hallways
  • Visual alarms for the Deaf/Hard of Hearing in public areas
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • WLAN with Internet access in rooms Hourly rate 0 EUR
  • Easy access for wheelchairs
  • Cable TV
  • Satellite TV
  • TV remote control
  • Internet TV
  • Radio
  • Desk
  • Seating area
  • Telephone by the bed
  • Telephone on the desk
  • Voicemail
  • Fax connection
  • Room safe
  • Mini-bar
  • Fridge in 421 rooms
  • Coffee machine/tea-maker in 421 rooms
  • Centrally controlled air conditioning
  • Temperature controls in 421 rooms
  • Individually controlled ventilation in 421 rooms
  • Soundproof windows
  • Make-up mirror
  • Hairdryer
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel
  • Complimentary slippers provided in room
  • Water boiler in room
  • Free tea supplies in room

In-house services

  • Pets permitted Fee per day 30 EUR
  • Hotel safe
  • Safety deposit boxes at reception
  • Ice machine
  • Air conditioning in public areas
  • Classic concierge service
  • Express check-out
  • Porter service
  • Free daily newspapers
  • Business center
  • Secretarial services
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing service
  • 1 bottle of mineral water
  • Free use of the sauna
  • 1 mini bar refill
  • WLAN in room
  • Room service from 00:00.00 until 00:00.00
  • Babysitter Hourly rate 10 EUR
  • Limousine service
  • Medical service
  • Adaptor for Chinese/US plugs

Hotel location

Boulevard de Waterloo 38, 1050 Brussels -

Evaluations of The Hotel

Overall 128 ratings, including comments: 51 ratings
7.6 / 10
Average rating of all hotel guests
93% of all hotel guests would recommend this hotel to their friends
Corporate customers
8.1 / 10
August 2016

highly recommended

Corporate customers
7.2 / 10
December 2013

Good location, good comfort

Was announced as quiet room, although all deliveries for hotel and restaurant were done by gate under my room...

Corporate customers
8.7 / 10
December 2013

A recommender, price/quality very good, for sure when being at +16TH floor

Bonus points program ?

Corporate customers
8.7 / 10
December 2013

A recommender, price/quality very good, for sure when being at +16TH floor

No bonus points

Corporate customers
8.6 / 10
November 2013

Here a lot of 'old' reviews, probably before recent refresh of this hotel. My 1 night stay (22nd floor rooms) was perfect. Nice room (not too big, but everything on the right place), including some drinks, good internet connection, sleeping accomodation perfect. It's high recommended. See also TP for more details of review

Very small one: train/foresee your reception people how to fill in complete business address (VAT number)

Private Solo traveller
7.4 / 10
November 2013

Location, view from hotel room across the city.

When checking out they tried to charge me for an ´´adapter´´ that I had neither ordered nor received.

Corporate customers
6.9 / 10
December 2011


Breakfast seriously overpriced. You have to make your own eggs and coffee.

Corporate customers
7.6 / 10
December 2011

Room has friendly fittings (in general).

However, the chairs in the room were so old and looked rather dirty.

Corporate customers
6.6 / 10
December 2011

Generally good location, great views from the windows, and I liked the retro style furniture in the room. Bed was acceptable as well.

The bathroom would put some people off, and the easy chair was such that I did not dare sit down in it. Some things in this hotel could definitely use a refurbishment!

Corporate customers
7.4 / 10
July 2011

Good location

The desk was unmanned on my arrival. The breakfast is expensive and I went elsewhere.

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