Earliest check-in 15:00, child-friendly hotel
101 BUCKINGHAM PALACE ROAD, SW1W0SJ London, United Kingdom
- Station (London - Victoria Railway Station) 0.0 km
- City centre (London) 1.38 km
- Airport (London City Airport (LCY)) 18.2 km
0:00 AM to 24:00 PM
Reception manned at weekends:
0:00 AM to 24:00 PM
- Diners Club
- American Express
- Japan Credit Bureau (JCB Intl.)
Accepted payment methods
- Hotel-owned car park
- Executive/business floor
- Hotel bar
- Fitness centre
- Safety deposit boxes at reception
- Business center
- Sightseeing tours
- Laundry service
- 1 bottle of mineral water
- Personal daily newspaper for every room
Evaluations of THE GROSVENOR HOTEL VICTORIA
It was awesome!! Couldn't find a fault!
Very convenient to Victoria station, room overlooked station but extremely quiet,
long walk from lift, long queue to check out but OK
When i checked in they said my room was not available and they said it would be in 30 minutes. it took 2 1/2 hours. then they charged me for meals and drinks i did not consume and they have been unresponsive to my inquiries since.
no heating in room
Overpriced. Reception staff not too friendly. Rooms very loud and not very clean.
Well located with a good reception/foyer. The corridors were also well decorated.
The total price confirmed by email was excluding VAT which I did not realise so the total price charged to me account was a surprise when I received my statement.
Very well located for Victoria
The email confirmation stated the price less VAT and yet stated it was the total price. What was charged to my account was the total price plus VAT. This was not good to find out after my stay when I received my statement.
When we got to our room on arrival there was a considerable amount of water leaking through the roof via the light-fittings! Receptions response was to ask if I wanted to change rooms then!!!! Then when the porter came to assist with the room change we showed him the flooded bathroom and his reaction was totally unconcerned.
very friendly and professional reception personnel // very impressive reception hall // great location //
romm is 70s design and quality // chair at desk was broken // water in bath wouldn't drain // bath was below 2* quality //