Hotel Swissotel Grand Shanghai - 5 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • WLAN in room

Hotel description Swissotel Grand Shanghai

The 5-star Swissotel Grand Shanghai is located in Jing An- the leading business district of Shanghai- and is a few steps from the famous Nanjing West Road- home to some of the city*s high-end commercial properties and exclusive shopping venues such as Jiu Guang City Plaza- Plaza 66 and CITIC Square. The hotel is a 50-minute drive from Pudong International Airport and 20 minutes from Hongqiao Airport. Some of Shanghai*s best known sites are close by- such as the Jing An Temple- Shanghai Museum and the Shanghai Grand Theatre. A desirable location- luxurious accommodations- superb service- and unique Swiss hospitality- blended with a Chinese touch- make the Swissotel Grand Shanghai the best choice for both tourists and business travellers alike.
go street by Huning High way
Cancel by 15:00 - 24 hours prior to arrival.
go street by G312 high way
go street by Yan'an viaduct
go street by Huhang high way

Dear Guests Order to protect the public from the dangers of secondhand smoke, according to the “The Shanghai on Smoking Controlling in Public Places” and “The Implementing Rules for the Public Health Regulations” of provisions ,NO SMOKING in hotel Shanghai all indoor areas. If you want to smoke to the designated smoking outside the hotel and please, consult the hotel staff according to the boot logo to live. Thanks for your cooperation and understanding! Hotel offers 467 rooms and suites with modern and contemporary design. 4 restaurants and bars, a modern and sophisticated health club and spa, comprehensive conference and banquet facilities cater to all events and occasions. Whether for business or pleasure, Hotel offers contemporary style, with warm, caring service to anticipate your every need when you travel to Asia's most dynamic city. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2008, Number of floors 29, Total number of rooms 467, Number of single rooms 346, Number of double rooms 106, Rooms with connecting door 23, Number of suites (separate rooms) 12, Number of junior suites 3, Number of rooms with air conditioning 467, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Trade fair hotel, Trade fair/conference hotel, No-smoking room 467

AddressShow map

1 Yu Yuan Road Jing An District, 200040 Shanghai, China


  • Station (Shanghai - Railway Station) 2.76 km
  • City centre (静安寺 JingAn Temple) 0.1 km
  • Airport (Shanghai Hongqiao International Airport (SHA)) 15.5 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

4:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • China UnionPay credit card

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0 CNY
  • Hotel-owned car park Fee per 24 hours 120 CNY Hourly rate 15 CNY
  • Secure parking
  • Security patrolled car park
  • Marked disabled parking space
  • Garage in the hotel Fee per 24 hours 120 CNY Hourly rate 15 CNY
  • Secure parking for bicycles/motorbikes
  • Executive/business floor
  • Restaurant(s) 3 open from 06:00.00 until 12:00.00 and from 12:00 until 22:30.00
  • Hotel bar
  • Café/bistro
  • Indoor pool open from 06:30.00 until 22:30.00 closed from 2013-02-09 to 2013-02-18
  • Sauna Fee 0 CNY
  • Whirlpool Hourly rate 0 CNY
  • Fitness room
  • Health and beauty center open from 12:00.00 until 23:00.00
  • Beauty parlor open from 12:00.00 until 23:00.00
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby Hourly rate 0 CNY
  • Mobile phone reception
  • Fitness centre Fee 0 CNY
  • Door with spy-hole in 467 rooms
  • Door with security chain in 467 rooms
  • Door with security lock in 467 rooms
  • Breakfast from 06:00 o'clock to 10:30 o'clock
  • Vegetarian food available
  • Wholefood available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Hotel staff trained in first aid

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • WLAN with Internet access in rooms Hourly rate 0 CNY Provider China Telecom
  • Easy access for wheelchairs
  • Cable TV
  • Satellite TV
  • TV remote control
  • Desk
  • Seating area
  • Telephone by the bed
  • Telephone on the desk
  • Telephone in the bathroom
  • Voicemail
  • Room safe
  • Mini-bar
  • Fridge in 467 rooms
  • Coffee machine/tea-maker in 248 rooms
  • Ironing machine for pants in 467 rooms
  • Iron + ironing board in 467 rooms
  • Centrally controlled air conditioning
  • Temperature controls in 467 rooms
  • Centrally controlled ventilation
  • Soundproof windows
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access in 467 rooms
  • TV with international news channel

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Ice machine
  • Air conditioning in public areas
  • Meets ISO 14001 environmental management standard
  • ATM
  • Classic concierge service
  • Express check-out
  • Check-out terminal
  • Porter service Cost per item 0 CNY
  • Business center
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing service
  • 1 bottle of mineral water
  • WLAN in room
  • Towels changed every 1 day(s)
  • Beddings changed every 1 day(s)
  • Pets not allowed
  • Room service from 00:00.00 until 23:59.00
  • Store/mini supermarket
  • Hairdresser/barber
  • Limousine service

Hotel location

1 Yu Yuan Road Jing An District, 200040 Shanghai - Jing'an

Evaluations of Swissotel Grand Shanghai

Overall 167 ratings, including comments: 80 ratings
8.4 / 10
Average rating of all hotel guests
95% of all hotel guests would recommend this hotel to their friends
Corporate customers
8.9 / 10
April 2019

Room, Cleanliness, Breakfast

No real late check-out or early check-in possible, charged me half day because I wanted to get in the room before 12:00

Corporate customers
7.5 / 10
March 2019

Location & Breakfast

Corporate customers
8.0 / 10
March 2019

Breakfast was excellent Okay gym facilities, well stocked with water and towels Location is very good

Only one outlet of the room was working, Extremely expensive, laundry cost was extremely high

Corporate customers
7.6 / 10
September 2018

Good location. Clean, modern. Friendly staff.

Noise from housekeepers in the mornings. Room opposite to my hotel room.

Corporate customers
7.1 / 10
January 2018

Nice rooms, very convenient for public Transportation,

last time in room 1609, Looks like the heating not working properly... room stayed cold, breakfast missing some western things...

Corporate customers
8.5 / 10
May 2017

the hotel is great, really fun to be there highly recommended

the hotel staff didn't suggest the hotel taxi service, and we wasted precious time waiting for a cab. Suggest the hotel to raise this option to the guests

Corporate customers
7.7 / 10
August 2015


wireless is not stable and good connectivity

Corporate customers
6.8 / 10
July 2015

Clean room

WIFI is very poor. Most of the time, signal is not reachable, even connected, it disconnects in few minutes and not reachable again. Can only use wired network, my iPhone cannot get WIFI at all

Corporate customers
8.0 / 10
July 2015

all is good

not cheap

Corporate customers
8.7 / 10
December 2014

Wonderful swimming pool. Mostly appreciated is close located to METRO.

Breakfast service (esp. offering coffee and cleaning up desks) is not too attentive.

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

More information