Hotel Stephan in Hamburg - 2 HOTEL INFO stars

This is what awaits you:

  • WLAN in room

Hotel description Stephan

The Hotel Stephan is located in the heart of Hamburg, in the beautiful district of Altona. It offers the ideal starting point to discover the harbour, the fish market and many other interesting places of the city.

You will surely like our 28 cosy and bright rooms. Both the individual rooms and the twin rooms are comfy equipped so you feel at home. They come with shower, WC, satellite TV, WLAN and telephone. Furthermore we provide an attentive service.

If you want to discover the musicals or theatres, the harbour or do some shopping in the city, from here you can do so easily. Public transportation is very close as well.

Attention: important information: The city of Hamburg charges an overnight stay tax on the room accommodation rate from 01.01.2013. This tax is already included in all rates. Business travelers are exempted from this tax and pay the tax free rate when showing an adequate verification (e.g. employer certificate). Excluded are contracted corporate net rates. You will find the employer's confirmation on hotel-stephan.de

W-LAN is free of charge. ++++ Attention: important information: The city of Hamburg charges an overnight stay tax on the room accommodation rate from 01.01.2013. This tax is already included in all hotel.de rates. Business travelers are exempted from this tax and pay the tax free rate when showing an adequate verification (e.g. employer certificate). Excluded are contracted corporate net rates. ++++ Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1900, Last complete renovation 2004, Last partial renovation 2013, Number of floors 3, Total number of rooms 28, Number of single rooms 7, Number of double rooms 21, of which have 2 separate beds 3, of which have a double bed 18, of which are suitable as three-bed rooms 2, of which are suitable as four-bed rooms 2, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Bed-and-breakfast hotel, City hotel, Trade fair/conference hotel, family-run hotel, child-friendly hotel, No-smoking room 18, Family rooms available 2, Children's beds/cots 2, DEHOGA Rating 2, DEHOGA Rating valid until 2018-12-10

AddressShow map

Schmarjestr. 31, 22767 Hamburg, Germany

Distances

  • Station (Hamburg Hbf) 4.53 km
  • City centre (Hamburg) 3.57 km
  • Airport (Hamburg Airport (HAM)) 9.63 km
  • Highway (A7 - Hamburg-Othmarschen) 2.87 km

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

2:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash
  • Travelers' checks

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Car park is a 5-minute walk away
  • Garage in the hotel Fee per 24 hours 5 EUR
  • Garage is a 5-minute walk away
  • Garden/park
  • Garden terrace
  • WLAN with Internet access in lobby Hourly rate 0 EUR
  • Mobile phone reception
  • Breakfast from 06:00 o'clock to 11:00 o'clock

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0 EUR
  • Satellite TV
  • TV remote control
  • Seating area
  • Telephone by the bed
  • Centrally controlled ventilation
  • Windows for opening
  • Full-length mirror
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits

In-house services

  • Hotel safe
  • Classic concierge service
  • Porter service
  • Car rental
  • Sightseeing tours
  • Laundry service
  • WLAN in room
  • Pets not allowed
  • Room service from 06:00.00 until 22:00.00

Hotel location

Schmarjestr. 31, 22767 Hamburg - Altona

Evaluations of Stephan

Overall 97 ratings, including comments: 52 ratings
8.2 / 10
Average rating of all hotel guests
85% of all hotel guests would recommend this hotel to their friends
Corporate customers
9.7 / 10
March 2018

Lovely hotel, run by nice people that were very helpful, would happily recommend

Couple over fifty under sixty
8.8 / 10
December 2007

Very good hotel for the price with adequate rooms and comfortable beds. Very helpful staff.

Corporate customers
3.0 / 10
November 2007

This is a cheap place to lay your head near the Hamburg Altona Train Station.

1. non smoking room smelled of smoke 2. wireless network did not work 3. hotel did not turn on the heat in the room 4. Staff was unhappy and unhelpful When I reported an issue with the Wifi network being unavailable they insisted it was a problem with owning a Mac. When I informed them that the Wifi was 50% of the reason I booked the hotel, and having just arrived and not used any of the facilities in the room I wanted to leave without being billed. The hotel insisted this would not be possible, blaming their inability to let me leave on your on TravelRes. If that is true I would like to hear from you as to why this would be the case.

Anonymous
8.8 / 10
July 2007

great individual character.

Corporate customers
4.6 / 10
May 2007

Rather quiet location. Huge rooms.

Very old, grand-mother like furniture. They have not deep cleaned under the beds for ages.

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