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HOTEL INFO Stars

Hotel Stephan (Hamburg)

Schmarjestr. 31, 22767 Hamburg - Altona
Center 4.00 km Train station 5.00 km Airport 10.00 km
7.8

83 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
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business tariff details
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This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
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Free benefit for all myHOTEL DE members
Both business & leisure travellers
business tariff
€0.00
Single room Standard-Tariff €120.00 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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  • Free WiFi
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

The Hotel Stephan is located in the heart of Hamburg, in the beautiful district of Altona. It offers the ideal starting point to discover the harbour, the fish market and many other interesting places of the city.

You will surely like our 28 cosy and bright rooms. Both the individual rooms and the twin rooms are comfy equipped so you feel at home. They come with shower, WC, satellite TV, WLAN and telephone. Furthermore we provide an attentive service.

If you want to discover the musicals or theatres, the harbour or do some shopping in the city, from here you can do so easily. Public transportation is very close as well.

Attention: important information: The city of Hamburg charges an overnight stay tax on the room accommodation rate from 01.01.2013. This tax is already included in all rates. Business travelers are exempted from this tax and pay the tax free rate when showing an adequate verification (e.g. employer certificate). Excluded are contracted corporate net rates. You will find the employer's confirmation on hotel-stephan.de

W-LAN is free of charge. ++++ Attention: important information: The city of Hamburg charges an overnight stay tax on the room accommodation rate from 01.01.2013. This tax is already included in all hotel.de rates. Business travelers are exempted from this tax and pay the tax free rate when showing an adequate verification (e.g. employer certificate). Excluded are contracted corporate net rates. ++++ Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in: 1900, Last complete renovation: 2004, Last partial renovation: 2013, Number of floors: 3, Trade fair/Conference hotel, Children-friendly hotel, City hotel, Family-run hotel, All-season opened, Number of rooms: 28, Number of singlerooms: 7, Number of double rooms: 21, Number of twin-rooms: 3, Of which have a double bed: 18, Of which are suitable as three-bed rooms: 2, Of which are suitable as four-bed rooms: 2, Number of non-smoking rooms: 18, Family room available:, Children's beds/cots: 2, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 14:00 p.m.
Check-Out: 12:00 p.m.

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Hotel Stephan (Hamburg):

Visa Mastercard American Express Electronic cash

Service & facilities

  • Garden terrace
  • Garden/Park
  • Elevator
  • Reception (lobby)
  • Mobile phone reception
  • WiFi with internet access in lobby Price/Hour 0,00 EUR
  • Car park is 5-minutes walk away
  • Garage in hotel Price/Day 5,00 EUR
  • Parking Price/Day 5,00 EUR
  • Garage is 5-minutes walk away
  • Hotel-owned car park
  • Breakfast: 06:00 - 11:00

Room facilities

  • Telephone by the bed
  • Satellite TV
  • TV remote control
  • WiFi in all rooms Price/Hour 0,00 EUR
  • Emergency information
  • Seating area
  • Bathroom with shower
  • Windows for opening
  • Plan of emergency exits
  • Full-length mirror
  • Centrally controlled ventilation

In-house services

  • Laundry service
  • Room-Service: 06:00 - 22:00
  • Free WiFi
  • Sightseeing tours
  • Classic concierge service
  • Car rental
  • Porter service:
  • Pets not allowed
  • Hotel safe

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Hotel Stephan (Hamburg)

Hotel Stephan (Hamburg): Location and distance

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Center: 4.00 km - Hamburg

Airport: 10.00 km

Train station: 5.00 km - Hamburg Hbf

Highway: 2.87 km - A7 - Hamburg-Othmarschen

Frequently asked questions about Hotel Stephan (Hamburg)

How was the Hotel Stephan rated on average?
On average, the Hotel Stephan was rated 7.8 by 83 former guests.
How far is the distance to the nearest train station?
The nearest train station is 5 kilometers from the Hotel Stephan.
How far is the distance to the nearest airport?
The nearest airport is 10 kilometers from the Hotel Stephan.
Is the hotel Hotel Stephan centrally located?
The Hotel Stephan is approximately 4 kilometers from the city center.
Is there parking for hotel guests at the Hotel Stephan?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Car park is 5-minutes walk away
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Hotel Stephan?
At the Hotel Stephan, breakfast is served from 06:00 to 11:00.
Is it possible to cancel the booking at the Hotel Stephan free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Hotel Stephan?
The hotel offers the following payment options:
  • Diners Club
  • Visa
  • Mastercard
  • American Express
  • Travelers' checks
  • Electronic cash

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Evaluations of Hotel Stephan (Hamburg)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
83 Evaluations 53 including comments:
7.8 / 10
81 % of the HOTEL INFO guests recommend this hotel
Date Best rating

corporate customer between 50 and 60 years

05.03.18

9.7 Excellent

Positive Lovely hotel, run by nice people that were very helpful, would happily recommend

couple between 50 and 60 years

10.12.07

8.8 Very good

Positive Very good hotel for the price with adequate rooms and comfortable beds. Very helpful staff.

couple between 30 and 40 years

08.11.07

3 Appealing

Positive This is a cheap place to lay your head near the Hamburg Altona Train Station. Negative 1. non smoking room smelled of smoke 2. wireless network did not work 3. hotel did not turn on the heat in the room 4. Staff was unhappy and unhelpful When I reported an issue with the Wifi network being unavailable they insisted it was a problem with

anonymous

23.07.07

8.8 Very good

Positive great individual character.

corporate customer between 30 and 40 years

15.05.07

4.6 Appealing

Positive Rather quiet location. Huge rooms. Negative Very old, grand-mother like furniture. They have not deep cleaned under the beds for ages.

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