Hotel Steigenberger in Bad Homburg - 5 HOTEL INFO stars

This is what awaits you:

  • Use of an Internet terminal at the hotel
  • WLAN in room

Hotel description Steigenberger

Steigenberger Hotel Bad Homburg enjoys a favoured location of historic value and represents elegant hotel tradition. Guests can expect generosity and hospitality behind the hotel’s imposing facades. This hotel is situated close to the metropolis of Frankfurt/Main and on the edge of the Taunus mountain range. Guests are able to relax within quiet surroundings and to enjoy tasteful Art Dèco design.

In accordance with the other parts of the hotel, the 169 elegant hotel rooms, junior suites and suites feature stylistic elements of Art Déco. Standard amenities comprise extra-long beds, cable TV and individually adjustable air condition. Enjoy the enchanting view of the Kaiser Friedrich promenade with its stately house facades from your room.

Steigenberger Hotel Bad Homburg is idyllically positioned at Europe’s oldest spa park and in direct vicinity of the Taunus-Therme thermal baths, the casino, tennis courts and golf courses. The picturesque Old Town and the shopping malls are within easy walking distance.

Large rooms and suite from 28sqm, extra long beds (2.10 m), air condition, minibar, non smoking floors, minibar, luxurious amenities in the renovated Deluxe rooms. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1991, Last complete renovation 2016, Number of floors 6, Total number of rooms 174, Number of single rooms 24, Number of double rooms 136, of which have 2 separate beds 4, of which have a double bed 145, of which are suitable as three-bed rooms 56, of which are suitable as four-bed rooms 11, Rooms with connecting door 34, Number of suites (separate rooms) 11, Number of junior suites 3, Number of apartments 0, Number of rooms with air conditioning 174, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Number of luxury rooms 106, Number of business rooms 54, Hotel, City hotel, Business hotel, Trade fair/conference hotel, Holiday hotel, child-friendly hotel, No-smoking hotel, VARTA certified business hotel 15821, VDR certified business hotel, VDR certified conference hotel, No-smoking room 174, Hypoallergenic rooms 4, Children's beds/cots 10, Extra-long (over 2m) beds in 174 rooms, Air Plus Meeting Card

AddressShow map

Kaiser-Friedrich-Promenade 69-75, 61348 Bad Homburg, Germany

Distances

  • Station (Frankfurt Hbf (tief)) 13.59 km
  • City centre (Bad Homburg vor der Höhe) 0.29 km
  • Airport (Frankfurt am Main International Airport (FRA)) 22.96 km
  • Highway (Bad Homburg) 0.0 km

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

2:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Electronic cash
  • Travelers' checks
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal
  • Garage in the hotel Fee per 24 hours 22 EUR Hourly rate 2,50 EUR
  • Garage is a 0-minute walk away
  • Secure parking for bicycles/motorbikes
  • Restaurant(s) 1 open from 11:30.00 until 14:30.00 and from 18:30 until 22:30.00
  • Hotel bar
  • Café/bistro
  • Open-air restaurant/beer garden, etc.
  • Garden/park
  • Garden terrace
  • Sauna
  • Turkish bath
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • WLAN with Internet access in lobby Hourly rate 0 EUR Fee per day 0 EUR
  • Mobile phone reception
  • Fitness centre
  • WLAN operator The Cloud
  • Breakfast from 06:30 o'clock to 10:00 o'clock
  • Vegetarian food available
  • Wholefood available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking area equipped with lights

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0 EUR Cost per day 0 EUR Provider The Cloud
  • Cable TV
  • Satellite TV
  • TV remote control
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Telephone in the bathroom
  • Voicemail
  • Analogue modem connection in 174 rooms
  • Room safe
  • Mini-bar
  • Coffee machine/tea-maker
  • Temperature controls in 174 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DVD player
  • TV with international news channel

In-house services

  • Large dogs permitted Fee per day 25,00 EUR
  • Pets permitted Fee per day 25,00 EUR
  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Porter service
  • Free daily newspapers
  • Shuttle service to the airport Fee 40 EUR
  • Business center
  • Secretarial services
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing machine
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Towels changed every 1 day(s)
  • Room service from 00:00.00 until 23:59.00
  • Limousine service

Hotel location

Kaiser-Friedrich-Promenade 69-75, 61348 Bad Homburg - Hessen

Evaluations of Steigenberger

Overall 241 ratings, including comments: 46 ratings
8 / 10
Average rating of all hotel guests
88% of all hotel guests would recommend this hotel to their friends
Corporate customers
5.0 / 10
June 2017

I had a very unpleasant experience with this hotel. After booking their more expensive ´´flexible rate´´ for an 8-night stay, I had a change in schedule and had to change my stay to only 3 nights. I informed them of this when I checked in and was told that the change had to be made on the Hotel.de website. Later, I learned from Hotel.de that this was not true. When I inquired the next morning at the front desk, I was told that I must pay for all 8 nights because ´´flexible rate´´ only means you can cancel up to 6:00 pm on the day of check-in, and I had checked in at 8:30 pm. I was told that ´´we have a contract´´ and it was ´´locked in´´ after I checked in. I was shocked. My wife checked the Steigenberger website and discovered that their advertised policy was a discretionary 1-day penalty for late cancellations. When I escalated the issue to the Manager, I was told that I should read the fine print terms and conditions which state that they can charge op to 90% on late cancellation. Let me point out that I did not cancel. I simply changed my check-out date. Remember - I paid extra money for the reservation to be ´´flexible´´. I asked which of these conflicting statements is really the hotel policy: 1-day penalty or 90% charge? Neither is ´´flexible´´ at all. Then he told me that the I had to pay the full amount since I booked with Hotel.de, rather than directly with Steigenberger, since my contract was with Hotel.de. This was also not true. My contract was with Steigenberger - they charged my credit card and took my money - not Hotel.de. This was also confirmed with Hotel.de. After several calls, and some heated conversation with the Manager about false advertising, he offered to give me a voucher for free days at the hotel if I paid for the entire 8-day stay. I asked to speak with the Hotel General Manager, but they would not allow this. After several more ugly conversations by phone, they agreed to charge me for one penalty day for making a reservation change with their ´´flexible rate´´. Beware of this hotel!

Corporate customers
8.6 / 10
February 2016

Very nice ambience and very good room quality (size, style, interiors, ...). Also very central place...

Free wifi is a big joke: Registration with notebook did not work (did try 2 different browsers). With mobile phone it worked... but let me know, that free wifi is limited to 256 kb/sec (WHAT? are you kidding me?!). The superior room price does not even cover a simple bottle of plain water - this costs another 3,90 Euros, wow! And breakfast is for another 25 Euros.

Corporate customers
5.9 / 10
January 2016

location

Corporate customers
9.5 / 10
November 2013

Clean and efficient with warm welcome and good advice on specialist restaurant.

Lack of tea / coffee facilities in room.

Couple over fourty under fifty
9.3 / 10
February 2013

All was very good, except - please see the Negative on the right.

Air Conditioning was a bit noisy, had to be truned off // Not enough space in the sauna rest area // Would have been nice to have running water (water hose) in the steam bath for seats rinsing.

Couple over sixty
10 / 10
September 2011

To be recommended for a good restaurant,good breakfast and quiet.will stay again.

Group
9.4 / 10
September 2010

excellent hotel and a most enjoyable stay

breakfast is a little pricy

Corporate customers
8.0 / 10
November 2009

good value for money

friendliness of staff

Corporate customers
7.6 / 10
August 2009

good location, good room quality

noisy, expensive

Family with children
10 / 10
June 2009

i have been in this hotel last year: it is an excellent, ´´high class´´ hotel, nothing to add. every touch is just perfect: even flowers (good taste, discreet, nothing ´´jumping in your face´´). real pleasure!

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