This is what awaits you:
Hotel description Steigenberger
A perfect location for city travellers
The Steigenberger Hotel Hamburg, situated right on Alster canal, offers an ideal location for exploring the city. You reside in the heart of the metropolis, surrounded by the Inner Alster (lake), the jetties, Speicherstadt (warehouse district) and the event ship 'Großer Michel'. The fish market is within walking distance.
Your accommodation at a glance
The spacious rooms also offer discerning guests a comfortable lodging. Upscale interiors, tasteful decorations and feel-good colours create an elegant ambience. A bathtub and writing desk, as well as extra-long and wide beds, belong to the many amenities.
Look forward to sophisticated gastronomy
Your host spoils you with diverse gastronomy and culinary events. The stylish wellness and fitness area with a view of the skyline contributes likewise to your well-being. To top it off, attractive event rooms are available for both private and business gatherings.
Hotel data
Total number of rooms 233, Number of single rooms 1, Number of double rooms 232, of which have 2 separate beds 74, of which have a double bed 85, Rooms with connecting door 74, Number of suites (separate rooms) 6, Number of junior suites 6, Number of rooms with air conditioning 233, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Trade fair hotel, Trade fair/conference hotel, Certified Spa Hotel, Certified Luxury Hotel, VARTA certified business hotel 15321, VDR certified business hotel, No-smoking room 227, Children's beds/cots 5, Extra-long (over 2m) beds in 233 rooms, Air Plus Meeting Card, DEHOGA Rating 5, DEHOGA Rating valid until 2018-08-19
AddressShow map
Heiligengeistbrücke 4, 20459 Hamburg, Germany
Distances
Hotel Location
This first class hotel on Hamburg’s Fleetinsel is surrounded by canals and close to the S-Bahn train station Hamburg Stadthausbrücke. The small island is known for its Christmas market and a wide range of restaurants. All cultural attractions and shopping centres, Alster, the town hall and harbour are within walking distance.
Service times
Reception open:
0:00 AM to 24:00 PM
Reception manned at weekends:
0:00 AM to 24:00 PM
Earliest check-in:
3:00 PM
Latest check-out:
12:00 PM
Hotel facilities
- Reception (lobby)
- Elevator
- Public Internet terminal Hourly rate 0,00 EUR
- Parking for women at hotel
- Marked disabled parking space
- Garage in the hotel Fee per 24 hours 26,00 EUR
- Restaurant(s) 1 open from 11:00.00 until 23:00.00
- Hotel bar
- Café/bistro
- Open-air restaurant/beer garden, etc.
- Sauna
- Turkish bath
- Fitness room
- Fire alarm
- Smoke detectors
- Sprinkler system
- Video surveillance of entrances
- Video surveillance of hotel lobby
- WLAN with Internet access in lobby Fee per day 0,00 EUR
- Mobile phone reception
- WLAN operator GANAG
- Breakfast from 06:30 o'clock to 11:00 o'clock
- Vegetarian food available
- Smoke detectors in all rooms
- Hallways equipped with fire exstinguishers
- Hotel has emergency lighting
- Hotel complies with country/state/local fire laws
- Audible smoke alarms in guest room
- Audible smoke alarm in hallways
- All guest rooms equipped with sprinklers
- All hallways equipped with sprinklers
- Hotel auto linked to fire station (Alarm automatically notifies fire station)
- Emergency exits for each floor
- Building meets all current local, state and country building codes
- Guest room doors self closing
- Parking area equipped with lights
- Emergency back-up generators
- Hotel staff trained in first aid
- Hotel staff trained in cardio pulmonary resuscitation (CPR)
- Hotel staff trained in automated external defibrillator usage (AED)
- Automated external defibrillator on site (AED)
Room facilities
- WLAN with Internet access in rooms Provider GANAG
- Cable TV
- Satellite TV
- Pay-TV
- TV remote control
- Internet TV
- Radio
- Desk
- Separate luggage store
- Telephone by the bed
- Telephone on the desk
- Telephone in the bathroom
- Voicemail
- Analogue modem connection in 233 rooms
- Room safe
- Mini-bar
- Ironing machine for pants in 87 rooms
- Temperature controls in 233 rooms
- Centrally controlled ventilation
- Soundproof windows
- Windows for opening
- Make-up mirror
- Full-length mirror
- Hairdryer
- Bathroom with bathtub
- Bathrobes
- Emergency information
- Plan of emergency exits
- TV with international news channel
In-house services
- Large dogs permitted Fee per day 25,00 EUR
- Pets permitted Fee per day 25,00 EUR
- Safety deposit boxes at reception
- Air conditioning in public areas
- ATM
- Changing mat for babies
- Classic concierge service
- Express check-out
- Porter service
- Car rental
- Sightseeing tours
- Laundry service
- Shoe-polishing service
- Shoe-polishing machine
- 1 bottle of mineral water
- Use of an Internet terminal at the hotel
- WLAN in room
- Room service from 00:00.00 until 23:59.00
Hotel location
Evaluations of Steigenberger
Das Hotel ist sehr ruhig!
Location
Very low old bed`s. Rooms need urgently to be refurbished. Kein Ambiente!
Everything was top! Our favorite Hotel in Hamburg
The location in the centre of the city.
How can a breakfast cost 28.-- €! Even with the new german tax regulations (different VAT rates for room and breakfast) this is a shame.
comfortable, competent staff
the room was cold...and it was not possible to get comfortable temp's
Location
Too expensive compared to included service. Breakfast should be included in the price and internet also (at least for an hour).
The aircondition in my room was quite loud, had to be turned of for sleeping -> Noises in the room only average
I am allergic to feathers and the hotel could not provide me a pillow without feathers. Had a night without a pillow. I think I could expect an hotel like this having non allergic pillows.
Convenience
My stay was a pleasure. The staff were fenominal - friendly efficient and professional. Great ambience and top location!
The only negative point I would like to mention, is the condition of the towels. Even though I booked a single room, I received only 1 bath towel. The towels have seen better days - not soft and fluffy anymore.