Hotel Silken Puerta Madrid - 4 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water

Hotel description Silken Puerta Madrid

Check in: from 02:00 p.m.

The Hotel Puerta Madrid, opened in 2002, combines outstanding architecture, quality of service and a strategic location. Only 5 minutes from the Juan Carlos I Trade Fair and Barajas Airport, it is within easy reach of the capital's main transport connections.

Its 194 spacious rooms are air-conditioned and completely soundproof, offering the ultimate in comfort. The interior design creates a very elegant atmosphere. All rooms feature satellite TV, video service, internet access, telephone, trouser press, mini bar and safe. The marble bathrooms are fully arranged and also have hair-dryers.

The hotel is home to 5 conference rooms of various sizes for your public and company events. They are located on the prestige floor and have a capacity of up to 600 people. The rooms are bright and equipped with WLAN high-speed internet connection, ISDN connection and audiovisual technology. Hostesses and interpreters can be placed at your disposal upon prior request. Office stationery and flipcharts are available free of charge.


restaurant opening hours weekend: 1:30pm - 4pm and 8:30pm - 11:30pm Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2002, Number of floors 6, Total number of rooms 194, Number of single rooms 0, Number of double rooms 194, of which have 2 separate beds 68, of which have a double bed 126, of which are suitable as three-bed rooms 20, Number of junior suites 6, Number of rooms with air conditioning 194, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 12:00, Latest check-out 13:00, Multilingual staff on hand 24 hours a day, Hotel, City hotel, Business hotel, Trade fair/conference hotel, No-smoking room 170

AddressShow map

Juan Rizi 5, 28027 Madrid, Spain


  • Station (Madrid - Chamartín Railway Station) 4.74 km
  • City centre (Madrid) 6.59 km
  • Airport (Madrid Barajas International Airport (MAD)) 7.83 km

Service times

Reception open:

12:00 AM to 12:00 AM

Reception manned at weekends:

12:00 AM to 12:00 AM

Earliest check-in:

12:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 5,44 EUR
  • Hotel-owned car park Fee per 24 hours 20 EUR Hourly rate 2,50 EUR
  • Executive/business floor
  • Restaurant(s) 1 open from 13:30.00 until 16:00.00 and from 20:00 until 23:30.00
  • Hotel bar
  • Café/bistro
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances

Room facilities

  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Satellite TV
  • TV remote control
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Telephone in the bathroom
  • Fax connection
  • ISDN connection
  • Room safe
  • Mini-bar
  • Ironing machine for pants in 194 rooms
  • Iron + ironing board
  • Centrally controlled air conditioning
  • Temperature controls
  • Individually controlled ventilation
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathroom with window
  • Emergency information
  • Plan of emergency exits

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Free daily newspapers
  • Shuttle service to the airport
  • Shuttle service to the trade fair Fee 0 EUR
  • Business center
  • Car rental
  • Laundry service
  • 1 bottle of mineral water
  • Pets not allowed
  • Room service from 07:00.00 until 23:00.00

Hotel location

Juan Rizi 5, 28027 Madrid - Ciudad Lineal

Evaluations of Silken Puerta Madrid

Overall 55 ratings, including comments: 16 ratings
8.1 / 10
Average rating of all hotel guests
96% of all hotel guests would recommend this hotel to their friends
Solo traveller
8.0 / 10
March 2017

Good business hotel.

Corporate customers
5.0 / 10
November 2011

Had to stay in a smoker room which was not really a pleasure.

Corporate customers
5.0 / 10
November 2011

we arrived at the hotel and our reservation was not made. So we had to go to a different hotel which cost us around 100 euros on taxi cost since the new hotel did not have a shuttle service to the convention.

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