Puerta América Design Hotel in Madrid - 5 HOTEL INFO stars

This is what awaits you:

  • Personal daily newspaper for every room
  • Use of an Internet terminal at the hotel
  • WLAN in room

Hotel description Puerta América Design Hotel

Check in: from 02:00 p.m. Chech-out: till 12.00 p.m.

Please note that the Deluxe Club and Junior Suite Club room also include late check-out until 02:00 p.m.

Situated in the city centre, the Hotel Silken Puerta América is a dream come true. It is a project where 18 prestigious architects and designers have united their ideas creating a unique space. It is a tribute to the world of architecture, design and freedom.

This unique place in the world is only 10 km away from the airport and the fairground IFEMA and 5 minutes walking to the exclusive residential area of Salamanca. Due to its location, near the tube and bus station, the hotel has easy access to all areas in Madrid, including the most important museums, the historic city centre and the exclusive stores of Serrano Street.

The hotel’s 315 rooms and suites are set out over 12 floors, which mean 12 designers and architects, creating miracles of diversity. Each floor represents a different designer, from the sleek, colorful lines of Marc Newson to Kathryn Findlay's space odyssey, including heavyweights Sir Norman Foster, Zaha Hadid, and Jean Nouvel.

All this makes the hotel an ideal place for your business trips and holidays. The Indoor Pool, Sauna, Scottish Showers & Fitness Centre is located in the attic, boasting impressive views right across Madrid. There is a top-floor 15 m indoor pool: the Steel Pool, designed by Jean Nouvel, flanked by relaxing loungers.

The glamorous Lágrimas Negras Restaurant designed by Christian Liagre, offers traditional innovative Spanish fine dining and a wine cellar with over 750 different wines. The MAD Restaurant situated on the E-floor and designed by Christian Liagre, offers a more dietetic, fast and economic option, without lousing the quality of the product. The Marmo Bar, designed by Marc Newson is the place to see and be seen. The bar is a single 8.25 m long unit made of white Statuario Venato marble. On the 13th floor, the Bar Skynight, designed by Jen Nouvel, is a cool place to relax listening to live jazz or chill out music.

The Hotel offers complimentary “shuttle” service from the Hotel to Madrid Barajas Airport and the city center. The journey is on both directions (to/from) and runs from 07:00h to 21:00h every day of the year.

The airport pick-up service is subject to availability, depending on the number of seats and the time table. Advance reservations through our Front Desk Department are recommended to avoid disappointment.

*** THE HOTEL RESERVES THE RIGHT TO REQUEST A CASH DEPOSIT IF A CREDIT CARD IS NOT PROVIDED UPON ARRIVAL AS A GUARANTEE*** I remember that all requests for bed / two beds, etc. They are subject to availability on the day of arrival. DELUXE ROOMS: The Deluxe Rooms have ten different stunning design interiors and are located throughout the hotel between floors 2 to 11*. They are spacious 25 to 30 m² and offer Twin/Hollywood Twin or Queen beds. All rooms have large windows with panoramic views over the city. The floor and bed type preferences will be assigned at check in time and whenever possible, we will give you the option to choose from a picture catalogue available at the Front Desk. All floors are non-smoking. Complimentary basic wireless internet access Wi-Fi with restrictions and free access to the indoor swimming pool, gym, Turkish bath and Scottish showers are included. . Floors with additional supplement: 7 and 8*. These floors have a supplement of 20€ (VAT included) per room per night. . Floors with Queen bed: 2, 3, 4, 6, 7, 8, 9, 10 and 11. . Floors with Hollywood Twin beds (two mattresses together on the same base): 2, 3, 6, 8, 9 and 10. . Floors with Twin beds (two physically separated beds): 5 and 8. . Floors with bathtub: 7, 8 and 11. . Floors with shower: 2 (massage shower), 3 and 9. . Floors with bathtub and shower: 4, 6 and 10 DELUXE CLUB ROOMS (+40€): The Deluxe Club Rooms have ten different stunning design interiors and are located throughout the hotel between floors 2 to 11. They are spacious 25 to 30 m² and offer Twin/Hollywood Twin or Queen beds. All rooms have large windows with panoramic views over the city. The floor and bed type preferences will be assigned at check in time and whenever possible, we will give you the option to choose from a picture catalogue available at the Front Desk. All floors are non-smoking. Free access to the indoor swimming pool, gym, Turkish bath and Scottish showers is included. The Deluxe Club rooms offer the following additional advantages: 1. Complimentary chocolates on arrival. 2. Complimentary minibar (soft drinks only). 3. Wireless high speed Internet (Premium service). 4. One complimentary suit pressing service daily. 5. Late check-out until 14:00h guaranteed. 6. Complimentary newspaper. 7. Special turndown service. . Floors with Queen bed: 2, 3, 4, 6, 7, 8, 9, 10 and 11. . Floors with Hollywood Twin beds (two mattresses together on the same base): 2, 3, 6, 8, 9 and 10. . Floors with Twin beds (two physically separated beds): 5 and 8. . Floors with bathtub: 7, 8 and 11. . Floors with shower: 2 (massage shower), 3 and 9. . Floors with bathtub and shower: 4, 6 and 10. JUNIOR SUITES (+100€): Our fantastic Junior Suites have ten different stunning interiors and are located on both corners of the hotel between floors 2 to 11*. They are spacious 45 m² and consist of a bedroom with an adjoining lounge and a bathroom. The lounge has a spectacular semi-circular window from the floor to the top with panoramic views over the city. The guests staying in the Junior Suites will have VIP treatment: delicious chocolates, Solán de Cabras mineral water and Loewe or Bvulgari bathroom amenities. The floor and bed type preferences will be assigned at check in time and whenever possible, we will give you the option to choose from a picture catalogue available at the Front Desk. All floors are non-smoking. Complimentary basic wireless internet access Wi-Fi with restrictions and free access to the indoor swimming pool, gym, Turkish bath and Scottish showers are included. . Floors with additional supplement: 7 and 8*. These floors have a supplement of 20€ (VAT included) per room per night. . Floors with Queen bed: 2, 3, 4, 7, 8, 10 and 11. . Floors with Hollywood Twin beds (two mattresses together on the same base): 6 and 9. . Floors with bathtub: 7, 8 and 11. . Floors with shower: 2 (massage shower), 3 and 9. . Floors with bathtub and shower: 4, 6 and 10. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2005, Last complete renovation 2017, Number of floors 13, Total number of rooms 315, Number of single rooms 315, Number of double rooms 315, of which have 2 separate beds 84, of which have a double bed 231, Rooms with connecting door 2, Number of suites (separate rooms) 33, Number of junior suites 21, Number of rooms with air conditioning 315, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Art/design hotel, Trade fair/conference hotel, Certified Spa Hotel, Certified Design Hotel, No-smoking room 315, Family rooms available 2

AddressShow map

Avenida de America 41, 28002 Madrid, Spain

Distances

  • Station (Madrid - Chamartín Railway Station) 3.0 km
  • City centre (Madrid) 4.0 km
  • Airport (Madrid Barajas International Airport (MAD)) 9.0 km
  • Highway (Avenida de America) 0.1 km

Service times

Reception open:

12:00 AM to 12:00 AM

Reception manned at weekends:

12:00 AM to 12:00 AM

Earliest check-in:

2:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0,00 EUR
  • Hotel-owned car park Fee per 24 hours 26 EUR
  • Car park is directly by hotel
  • Secure parking
  • Security patrolled car park
  • Marked disabled parking space
  • Executive/business floor
  • Restaurant(s) 3 open from 10:00.00 until 01:00.00
  • Hotel bar
  • Café/bistro
  • Disco
  • Garden/park
  • Garden terrace
  • Roof garden
  • Children's playground
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • Breakfast from 07:00 o'clock to 11:00 o'clock
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Visual alarms for the Deaf/Hard of Hearing in guest rooms
  • Visual alarms for the Deaf/Hard of Hearing in hallways
  • Visual alarms for the Deaf/Hard of Hearing in public areas
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Hotel staff trained in first aid
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Automated external defibrillator on site (AED)

Room facilities

  • WLAN with Internet access in rooms
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 2
  • Cable TV
  • Satellite TV
  • Pay-TV
  • TV remote control
  • Internet TV
  • Radio
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Telephone in the bathroom
  • Voicemail
  • Analogue modem connection
  • Room safe
  • Mini-bar
  • Fridge in 315 rooms
  • Iron + ironing board
  • Centrally controlled air conditioning
  • Temperature controls in 315 rooms
  • Soundproof windows
  • Windows for opening
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathroom with window
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access
  • TV with international news channel
  • Complimentary slippers provided in room
  • Water boiler in room
  • Free tea supplies in room

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Classic concierge service
  • Free daily newspapers
  • Business center
  • Secretarial services
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing service
  • Personal daily newspaper for every room
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Pay TV
  • Pets not allowed
  • Room service from 00:00.00 until 00:00.00
  • Evening entertainment
  • Babysitter
  • Medical service
  • Local map and destination/city information in Mandarin
  • Adaptor for Chinese/US plugs
  • Welcome booklet in Mandarin

Hotel location

Avenida de America 41, 28002 Madrid - Madrid

Evaluations of Puerta América Design Hotel

Overall 41 ratings, including comments: 22 ratings
8.6 / 10
Average rating of all hotel guests
90% of all hotel guests would recommend this hotel to their friends
Corporate customers
8.9 / 10
March 2017

Special design hotel with very friendly staff

Corporate customers
9.4 / 10
October 2015

very friendly staff, 5 min walk from Cartagena Metro, good breakfast, very good room rate,

for the potent price for breakfast, the sparkling wine was missing. In other hotels the same is offered to half of that price.

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